With the answers written in your spreadsheet,
keep customer support going without replying yourself.

Connect product, pricing, inventory, or policy tables; choose the response rules;
and add a widget that answers from the rows FrontierBase retrieves.

Response preview

Please tell me the price and stock of product code P001

Support that runs from your tables

Connect a spreadsheet, set response rules, and deploy a widget. Every reply points back to retrieved rows and the policy you chose.

Repetitive support, handled

The same product, pricing, and policy answers keep customer support going—even when you don't reply yourself.

Internal lookup without the hunt

Give your team chat or API access over Excel, CSV, and Google Sheets, with retrieved rows close enough to review before acting.

Evidence you can inspect

Each answer shows the source rows and the response rule it followed (tone, evidence, and safety) through a widget or REST API.

Product walkthrough

From spreadsheet to live answers

A short look at connecting data, setting rules, and shipping a widget that cites retrieved rows.

  1. 01Connect Excel, CSV, or Google Sheets
  2. 02Set tone, evidence, and safety rules
  3. 03Embed a widget that answers from retrieved rows

How It Works

Connect Excel, CSV, or Google Sheets, set rules, then serve answers through a widget or API

New Dataset

Excel / CSV

products.xlsx

Google Sheets

docs.google.com/…

Indexing rows…38%

Upload file · Connect Sheets

Step 1

Upload Excel/CSV & Connect Google Sheets

Import products, prices, inventory, and policies from Excel/CSV files or Google Sheets. Everything stays in its original table format, ready to retrieve by row.

Response Policy
Response tone
Show source rows
No invented fields
Applying policy…

Step 2

Set Response Policy

Choose tone, evidence presentation, and safety rules. These policies are enforced on every generated answer.

FB FrontierBase
×

Assistant · Just now

Thanks for visiting. How can I help?

What’s the latest price for P001?

Assistant

Latest listed price is ₩1,290,000 (2025-12-01).

Retrieved rows · P001

Type a message...
Assistant

Step 3

Retrieve rows, then answer

Semantic and keyword search surface the rows that matter. The answer, those rows, and the active response rule are served via widget or REST API.

Upload your data, paste the script

Connect your tables and set response rules—a chatbot script is generated. Add it to your site and start using it.

Focused on Excel, CSV, and Google Sheets

Connect structured data such as products, prices, inventory, and policies directly through Excel, CSV, or Google Sheets.

Search limited to table rows

Answers use only the rows FrontierBase finds for the question, not a summary of the whole document.

Don't invent missing facts

When a field is missing from the retrieved rows, the reply leaves it out instead of inventing a value you can inspect later.

Keeps the conversation context

Previous requests and judgment criteria stay in context so follow-ups do not require re-explaining the same table.

Apply response rules

Tone, evidence display, and safety rules are applied to each reply so you can point back to the policy in force.

REST API & Chatbot Widget

Serve answers through a web widget or REST API without a heavy custom build.

What usually improves

What usually changes after you connect tables, set rules, and add a widget.

Outcomes depend on your data and workflows.

Less repetitive support
Fewer manual replies
Cut time spent re-answering the same spreadsheet questions from customers.
Faster rollout
Minutes to deploy
Upload data, set policies, and embed a widget without heavy integration.
Reviewable answers
Rows and rules
Inspect retrieved rows and enforced response policies before you act on a reply.

Add the widget to your site

After your tables and rules are ready, choose a layout for the chatbot widget.

Floating mode

Tip

A floating button appears in the bottom-right corner. Clicking the button opens the chat panel without disrupting the user's flow. Best for content-first environments such as general websites and landing pages.

Full-screen mode

Tip

Chat is shown as an overlay covering the entire screen. Other elements are minimized so the user can focus on chat. Ideal for support, onboarding, or focused conversation experiences.

Agent layout mode

Tip

The main content area is pushed to one side and the chat panel is fixed beside it. Particularly useful when explaining or guiding based on what the user is viewing. Optimized for desktop as an assistant layout: document reading, service guides, admin screen explanations, and similar use cases.

FrontierBase

Test one dataset free

Connect a sample table, set response rules, and try a widget reply from your rows

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