[2026-03-16] Incident Thread - Copilot

We’re aware some users on Copilot Pro (complementary, trial and paid) are seeing premium/advanced models disappear from the VS Code model picker and/or show “Contact your admin,” and we’re actively investigating.

In the meantime, please do not click "Start paid plan" as a workaround from the Copilot Pro trial - this will remove you from the trial and initiate a paid subscription.

If you’re affected, please reply with your plan type (Student / Pro trial / Pro paid), VS Code + Copilot extension versions, OS, and roughly when the issue started.

Subscribe to this Discussion for updates on this incident. Please upvote or emoji react instead of commenting +1 on the Discussion to avoid overwhelming the thread. Any account guidance specific to this incident will be shared in thread.

[guij2]

I am affected, upgraded from student to pro trial plan, and the issue started around 6 hours ago (could be longer, but that's when I woke up and noticed.) Happening on all my systems across the VSCode extension, web copilot chat and copilot CLI.

[f5alcon]

I have this issue noticed it as soon as I opened it 5 hours ago. I'm on pro trial

[southamericarust]

I'm having trouble with 2 accounts, I created this one to test it and it's having problems too.

[ghost]

I'm affected and using the pro trial plan and the issue just started today. I still can't use any premium models.

[Virtwin-EnergyAB]

affected, i am on Pro trial

[strzelec2012]

From today morning. PRO TRIAL.

[evilru]

I just recognized it ~1h ago.

subscription pro trial
vscode 1.112.0-insider (6da8508c163304b57109793b1b930b737f06c5ff)
copilot chat 0.40.2026031601
copilot cli 1.0.5
os windows 11 + wsl

[jishan1019]

Affected – Copilot Pro Trial

I’m also experiencing this issue.

Plan: Copilot Pro Trial
VS Code Version: 1.109.5
Copilot Chat Extension: 0.37.9
OS: Linux x64 (6.17.0-14-generic)

Claude Sonnet and Opus models were visible and working yesterday. However, starting today they no longer appear in the Copilot Chat model selector.

I confirmed this is happening on my Pro trial account, and the premium/advanced models have disappeared from the VS Code model picker.

The issue started approximately today (2026-03-16).

[AliMounir]

exactly the same!

[NathanNatNat]

This is NOT just VS Code.
It is happening in Visual Studio IDE 2026 also.
It's happening on both Pro paid and Pro trial.

[jakabaskara]

same here, i changed to pro but sonnet still not appear

[maquieirajoseluis]

Today (2026-03-16), both Claude Sonnet 4.6 and Claude Opus 4.6 have disappeared from the model selector in Copilot Chat. These models were available and functioning correctly yesterday.

Plan: Copilot Pro Trial
VS Code Version: 1.111.0
Copilot Chat Extension: 0.39.1
OS: Darwin arm64 25.3.0 (macOS)

[ifeeltech]

Same here, I'm on PRO Trial, no Sonnet or Opus

[StevenMaude]

This is NOT just VS Code.

Seeing this in the GitHub cloud coding agent; only have Auto and GPT-5.1-Codex-Max available for my Copilot Pro trial.

[ahmed-abdou1]

I've already clicked on the "Start Paid Plan" as this was the solution in another thread, although I was on the copilot pro plan. Is there any way to reverse this since this post mentioned that we should not click on the "Start Paid Plan"?

[bogoudengap]

me too!

[usmankhalid444]

same, and charged $10 as well.

[belalmoh]

Same here

[alberfdez1523]

Affected – Copilot Pro Trial

I’m also experiencing this issue and now the trial end and i'm paying and models pro dissapered.

Plan: Copilot Pro Trial - Copilot Pro
VS Code Version: 1.111.0
Copilot Chat Extension: 0.39.1
OS: Windows 11

[hadiid1718]

Plan Type: Student
IDE: VS code
Copilot Extention: 0.40.1 (Updated 18h Ago)
OS: Window 11
Started Date: 16-03-2026

[hanson-hschang]

Plan Type: Student
Affected Dates: March 18, 2026 till now (March 20, 2026)
hanson-hschang/Persona-Zola-Theme#28 (comment)

[Ynd-i]

If you're seeing that list of models under 'student plan', that is intentional.
Check https://github.com/orgs/community/discussions/189268#discussion-9625183

If you use Copilot CLI, you may access to older Anthropic models, Sonner 4.5 and Opus 4.5.

[dvenkataraghuvir]

Same issue here. As you can see in the screenshot below, only Claude Haiku 4.5 is visible in my Manage Models page in VSCode. Claude Sonnet 4.6 and Opus 4.6 are completely missing. I am on Copilot Pro - Student Plan. Please fix! 🙏

[dvenkataraghuvir]

Even in copilot chat web I can see only these models. I updated vscode extension and restarted vscode but nothing is working.

[Ynd-i]

If you're seeing that list of models under 'student plan', that is intentional.
Check https://github.com/orgs/community/discussions/189268#discussion-9625183

If you use Copilot CLI, you may access to older Anthropic models, Sonner 4.5 and Opus 4.5.

[devAndreotti]

Common fix for Copilot Pro model picker issues in VS Code: ensure you're signed into GitHub in the IDE, restart VS Code, and update the extension. If models still disappear, verify your trial hasn't expired via GitHub account settings. Do not use 'Start paid plan' workaround to avoid accidental charges. For ongoing problems, contact GitHub Support with error details like screenshots and timestamps.

[Hans-Randy]

I'm on the student plan.

As you can see all the pro models are missing

Noticed this issue today

[Yanelaina]

Hey, I’m having the same issue, all the pro models are missing on my side too.
Have you found a solution, or did they just come back on their own after some time?

[Ynd-i]

If you're seeing that list of models under 'student plan', that is intentional.
Check https://github.com/orgs/community/discussions/189268#discussion-9625183

If you use Copilot CLI, you may access to older Anthropic models, Sonner 4.5 and Opus 4.5.

[AlexandreDecan]

Issue is still unresolved on my side. I have a Faculty Coupon (GitHub Education), so I should be able to access "more" advanced models, but Copilot is still stuck considering me as a student.

[jowelx]

I recently upgraded to the Pro+ version, but I'm still seeing the upgrade prompt even though my subscription is already active.

suscription: Pro+
OS: MacOS Tahoe 26.3.1

[wickramasinghebgwm-blip]

Then you should update VS Code and the Copilot extension to the latest version, switch the workspace, and try again.

[jowelx]

It doesn't do anything; I've tried all of that, but nothing works—it doesn't enable the cloude models for me, Can you use the cloude models?

[denicprotopopov]

I've updated to Pro Teacher plan from the Student one a week ago. However, I still have the models only from the Student plan + the issue discussed here.

vscode copilot version: 0.39.2
vscode: 1.111.0
windows 11

[shinybrightstar]

Hey everyone

Unfortunately we do not have a way to reinstate the Copilot Pro trial once it has been converted into a paid subscription.

If you upgraded your Copilot Pro trial to a paid subscription due to this issue and are hoping to receive a refund, we recommend creating a Support ticket here. The form has an automated refund flow that is triggered when users with qualifying subscriptions submit a request using specific keywords.

For example, "Copilot trial cancel" should kick off that virtual assistant to walk you through the process of receiving an automated refund.

Best of luck!

[XS-Wu]

Hi, I’m still affected. The issue has not been resolved on my end yet. I’ve been waiting since March 17, 2026 (Beijing time / UTC+8), and it has now been 9 days.

[dim-pap]

Plan type: Copilot Pro (free trial) + previously had Student/Education benefits (still appears to be active)
VS Code version: 1.113
Copilot extension version: 0.41.1
Operating system: Windows 11

When the issue started: Around March 2026 (after the Education plan changes)

Issue description:

• I have an active Copilot Pro trial, but my account previously had GitHub Education (Student coupon).

After the recent March 2026 changes, premium models like Claude Sonnet and Claude Opus:

• either disappeared from the model picker
• or show quota / access errors ("exceeded premium requests" / fallback to GPT-4.1)

I also cannot enable paid premium requests, and there is no option to activate it in billing settings.

This makes it seem like my account is still inheriting restrictions from the Student plan, even though I have an active Copilot Pro subscription.

What I’ve tried:

• Signing out/in of GitHub in VS Code
• Reinstalling Copilot extension
• Checking billing settings (budgets configured, payment method exists)
• Verifying Copilot Pro is active

[hadiid1718]

It had been 10 days, the problem did not solved on my end.

[HaniaKhater]

It has been over 10 days, the problem is still not solved for me

Student Plan,
VS Code version: 1.113.0
Github Copilot Chat version: 0.41.1
macOS Sequoia 15.7.4

[GuXinghai]

It says that Student Plan will no longer provide GPT 5.4 and Claude Sonnet.

[justinfmccarty]

📋 Plan type — Faculty
🖥️ VS Code version: 1.113.0 (Universal) 🖥️ Copilot version: 0.41.2
💻 Operating system: macOS 26.4
🕐 Roughly when the issue started: I just noticed today 29 Mar 2026 that my premium allowance is 100% used. I had read that Faculty still had access to premium still.