I think it would come down to whether there was negligence in bumping into something - assuming we're talking about a bump with one's body.
You aren't clear about the nature of the item, the setting in which the bump occurred, or why there was a bump, but generally speaking the onus is on the owner of sensitive equipment to keep it away from visitors.
A simple stumble and crash into furniture in a domestic setting is not negligence, without more (such as age-inappropriate horseplay, with middle-aged adults being held to a different standard than children).
It is of course negligence for say a commercial piano mover to drop the piano, however.
I don't think the fact that the item isn't found to be broken after inspection bears, provided the handling was rough enough that internals may have been damaged, and a reasonable owner would "lose confidence" in the existing condition and be put to the labour of confirming or re-setting it.
If there was negligence, there would also be the question of whether hiring a professional was a reasonable alternative to a "time-consuming" self-check, if the owner could have done this themselves.