Last week in the beta announcement, we mentioned that we had a desire to move away from question closure as a primary curation tool. While closure was an effective tool to manage higher volume in the past, we believe it is now a significant cause of friction to authors and curators. We won’t rehash it too much. We think the argument we made in our modernizing curation proposal covers it well enough.
Proposed Shifts in Curation
We want to take each close reason and move it towards a curation workflow that fits in more reasonably with Stack Overflow today. We want to differentiate “this content doesn’t belong on Stack Overflow” from “this isn’t a question I am interested in,” which is different from “this is high-quality content that is worth promoting”. We want tooling that lets those signals exist independently, and we want curator input on what that actually looks like in practice.
Treat the below ideas as thought exercises rather than what we are married to and plan to implement. In addition, we would also be adjusting review queues to work alongside these flows depending on what changes. Here is our current thinking with each of these:
Needs more focus / low quality
Goal: We want to decouple quality signaling from the asker’s ability to receive an answer. We want to create more space to ask questions that may not be perfectly formed on their first attempt.
Idea: We are thinking about structured downvote reasons. Preset categories that provide context beyond a negative score. We are looking to adapt the successful feedback mechanisms from the Staging Ground to work at the scale of the main site.
Curator Experience: To prevent “review fatigue” we want to think about different viewing modes. Curators could toggle between seeing questions that have not received any feedback or hiding questions that have already been addressed by other curators. This would lead to the question eventually being deleted if no efforts were ever made to improve it by the author.
Opinion-based
Goal: We recognize that well-formed, opinion-based questions have value, but we also know that not everyone cares for them. Our goal is to make this content opt-in/out based on individual preference.
Idea: There could be a classification layer using categories using question types like “Tooling Recommendation,” “how do I,” or “implementation guidance." These would allow users to ignore, follow, etc., just like other tags, and only see content that they are interested in.
Curator Experience: Rather than voting to close, curators could instead have the ability to reclassify the posts. This could mimic the workflow of changing tags on a post that we already have.
Duplicates
Goal:
We want to prevent the ��hard lock” failure mode where questions are closed against a “duplicate” that may not actually solve the asker’s specific problem.
Idea: Instead of just putting a post notice on a duplicate question, we would also offer a curation flow where one or more of the canonical duplicate’s answers would appear directly on the duplicate question, with added context if needed. Then the asker would still have the opportunity to accept the proposed duplicate answer or leave context explaining why it doesn’t answer their question. We would also want to think of a feedback loop for the question author to accept that proposed duplicate answer before the question is locked to new answers.
Curator Experience: This creates a much stronger feedback signal. Rather than wondering if your duplicate suggestion was helpful, you receive a clear data point. If an author does not accept the proposed answer, it signals to curators that the question may have a unique nuance that requests a new distinct answer.
Off-topic
Goal: Maintain Stack Overflow’s focus on programming without making “Off-Topic” feel like a shut door for users with legitimate technical questions that may belong elsewhere.
Idea: Our long-term vision is smarter backend routing. A system that identifies where a question would be best suited, whether that be adding certain tags or considering other Stack Exchange sites. In the near term, we are consolidating off-topic flags into the existing flag workflow. This reduces the number of clicks and menus you have to navigate and removes the friction and redundancy currently found in the off-topic sub-menus.
Curator Experience: Curators would be able to monitor this system and implement mechanisms to better fine-tune the decision-making process. When necessary, they would also be able to intervene in the event of something being routed somewhere incorrectly.
Next Steps
We are early in the development life cycle with these changes, and we're actively looking for experienced community members to pressure-test these ideas in a workshop type of way with the product manager and designer that has been working on close reasons. If you want to be involved in shaping the tooling, please let us know on this post, and we will follow up with you.