FAQ

How do I subscribe to Address Metadata Service

The Address Metadata endpoint is now available in the API Pro Plus plan. You can subscribe to it at https://etherscan.io/apis.

App License

This is a type of license which would allow our end-users to gain access to the allocated service, product or software. For each of the above, the term “App License” shall mean the license established upon acquisition of the applicable number of copies of such product and payment of the applicable license fees.

Each App License shall be eligible to utilize the Address Metadata API Service for no more than one application/website at a time. We practice a non-sharing principle between App Licenses and users are advised to sign up for a separate App License in the event of any extended usage for the requirement of more than one application or website.

When will Account Activation occur?

The subscription will be activated within 24 hours after the payment & account credential is received.

How does renewal work for Address Metadata Services

The Address Metadata service is auto-renew unless you cancel your subscription plan before your next billing date.

The subscription confirmation will provide an auto-billing date where information such as a renewal subscription term that will begin automatically after the initial subscription term or another renewal term will be reflected in your account unless you cancel or terminate prior to the commencement of new term.

Kindly contact us should you wish to turn the auto-renewal option off.

How do I cancel the subscription?

Please contact us should you wish to cancel your subscription. We will assist you accordingly.

What is your refund policy?

Payments made are non-refundable and we do not provide refunds or credits for any services already paid for

**For more information, please refer to Etherscan API Payment Terms and Conditions. Please note that this FAQ forms part of Etherscan’s Terms of Service, and it constitutes legally binding terms on the services provided by Etherscan.

Are we exposing private user data?

No we are not. We only share publicly available data that has been carefully curated by the Etherscan team.