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46 questions
Newest Active Bountied Unanswered
1 vote
2 answers
933 views

Today I arrived at the office of an client and the Hyper V server was turnoff. In the Windows Event log is register that the admin user has send a shutdown command. I'm not the only one that has ...
Daniel Camara's user avatar
  • 13
-1 votes
1 answer
224 views

I just ragequitted GitHub. I'm considering between hosting my own issues tracker, or embrace any of gitlab.com, Bitbucket, Sourcehut, etc. I sorta think either gitlab or trac would be nice, and I ...
178024's user avatar
  • 36
0 votes
1 answer
711 views

I have Request Tracker 4.4 succesfully set up to use msmtp to send emails using account "[email protected]" (used this manual: https://rt-wiki.bestpractical.com/wiki/Msmtp). But, I need to send mail ...
real_sm's user avatar
  • 132
0 votes
1 answer
2k views

I have Request Tracker 4.4 up and running. Sometimes email messages that it sends are going to spam. So I decided to use msmtp to send messages through SMTP with authentication. I used this manual: ...
real_sm's user avatar
  • 132
1 vote
2 answers
492 views

I'm struggling to integrate Postfix with RT. I'm new to all this so I might be doing some dumb mistakes. AFAIU, Postfix and RT integrate with a mapping between the RT queue and the recipient address ...
sebclaut's user avatar
  • 21
2 votes
0 answers
322 views

I have a setup where a certain link on my Web Server is redirected to a FCGID module. When I disable SELinux with 'setenforce 0' the site works. When I enable it won't work, it gives me a "Error 500 -...
Vitor Boufleur's user avatar
  • 21
1 vote
0 answers
167 views

I have installed the RT v4 in CentOS and I have this message: Nov 11 20:57:54 ticket RTmailer: CALL msmtp -nt -oi -t RETURNED 74 If I run "msmpt" command from the shell it works fine. /opt/rt4/etc/...
CMaker's user avatar
  • 111
1 vote
1 answer
182 views

I recently inherited a RT installation, and after upgrading it to 4.2.12 scrips can no longer be created. This happens if someone is trying to create a scrip local to a specific queue or globally. ...
DavidR's user avatar
  • 11
1 vote
0 answers
1k views

I'm trying to use my mail so that any mail sent to [email protected] are turned into tickets by RT4. The process currently breaks down in the send mail step. My server is running fetchmail. The ...
Tiersis's user avatar
  • 11
1 vote
1 answer
1k views

Is there a way to use formatted user signature at Request Tracker? I already set Templates to use text/html messages. Tried to add HTML tags to signature, but < is translated as &lt...
Stanislav Chromec's user avatar
  • 78
1 vote
2 answers
1k views

I'm trying to give different privileges configurations for several types of users (Everyone, Privileged, Non Privileged). I have tried it using Groups, Global configurations and Queues ...
Louis's user avatar
  • 11
3 votes
1 answer
6k views

I'm trying to install a CentOS 7 server to run Request Tracker. By running make testdeps I can see all missing packages and make fixdeps is supposed to install this packages. There is one package that ...
Leandro's user avatar
  • 133
0 votes
1 answer
482 views

I'm trying to install Request Tracker and configure it to use an external SMTP server to sent mail notifications. I've already put postfix to send emails using this tutorial, but it keeps sending then ...
Leandro's user avatar
  • 133
2 votes
2 answers
2k views

In request-tracker, there is a search box in the top-right corner. When entering a word, request tracker searches the subjects of the tickets for the word entered. Is there a way to make RT search the ...
AWippler's user avatar
  • 1,077
0 votes
1 answer
362 views

I have installed zimbra and I am using it as my mail server. However I wanted to also install request tracker, so that the server could be used for admin and my other server purely as a web server. ...
tread's user avatar
  • 493

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