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Typical first reply within 24 hours on weekdays.
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However you like to get help, we’ve got you covered.
Frequently asked
Is it really free?
Yes. Every translation feature and unlimited languages are free, with no paid tier inside the plugin. You only ever pay your own AI provider, directly, if you choose to use AI.
Do I need an AI key?
No. Translate entirely by hand, or free with the built-in Google Translate copy & paste. AI keys are optional and only used when you ask.
Does it work with caching?
Yes. Each language lives under its own URL (for example /it/), so page caches store every language separately and automatically.
Can I move from TranslatePress or Polylang?
Yes — use TranslateRocket → Import to bring over your existing translations in one click.
Need a hand?
For a professional setup, bulk translation or custom work, help is available as a service from the author. Reach out and let’s make your site multilingual.
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