Professional digitization made simple.
Professional digitization made simple.
Professional digitization made simple.
Bring your family videos, photos, and documents into the digital age.
Discover the magic of iMemories by Ancestry.
How does iMemories work?
How does iMemories work?
From your attic to your family tree, in just three steps.
Your family treasures are handled with care, every step of the way.
Your family treasures are handled with care, every step of the way.
With millions of kits shipped, we’ve built a process to safeguard your items and safely ship them back after digitization.
Trusted digitization of your family memories.
Trusted digitization of your family memories.
Expert care. Next-gen enhancements. One central location.
World-class technology
World-class technology
World-class technology
Professional equipment and expertise provide clarity beyond at-home scanners.
Old media, revived
Old media, revived
Old media, revived
Optional AI enhancements breathe new life in old photos and videos.
Proven expertise
Proven expertise
Proven expertise
Items are professionally digitized by experts, backed by thousands of 5-star reviews.
Take photos and videos to new heights.
AI can enhance the visual clarity of your media, with up to 3 times greater clarity for videos. From VHS to Super 8, it restores and improves image quality—sharpening details, correcting color, and removing flaws—while preserving the original look and feel.
What can we digitize for you?
What can we digitize for you?
Curious about what to send in? See our Collecting and Packing Items Support Article and Digitization Policy
Digitize your family memories.
Digitize your family memories.
Order a $20 kit* to take your family photos, home movies, and documents into the digital age.
*Digitization costs vary based on quantity and type of items sent in.
Frequently Asked Questions
Frequently Asked Questions
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Standard shipping to Ancestry and $200 of shipping protection are included in the service. We currently ship to all 50 U.S. states. Note that return shipping is not included and will be billed in the quote you receive.
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Yes, a tracking number is provided with every shipment, and you will receive emails about the status of your order throughout the process. If you'd like real-time tracking, feel free to add an Apple AirTag® or similar device in the box, and we will ship it back to you.
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- A crush-proof box (18" wide x 12" tall x 6" deep)
- A welcome guide and copyright notice
- Shock-resistant cushions
- Waterproof bags
- Shipping to Ancestry
- NOTE: Digitization and return shipping is not included in the purchase of the kit. You will receive a quote for digitization and return shipping after you send in your iMemories kit and we've inventoried your items.
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You can send as many items as you can safely pack in our kit. Here are some examples of what you could fit if you sent only 1 type of media:
- 30 VHS tapes
- 200 MiniDV Tapes
- 150 50ft Film Reels
- 1,500 4x6 prints
- 10,000 Negatives
- 3 Slide carousels
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Please see our Digitization Policy for more information.
- Photographs
- Documents
- Home Videos
- Film Reels
- Audio
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Fill the kit however you like. You can leave items in their original cases, carousels, sleeves, and scrapbooks, or choose to remove them and place them in bags.
Note: We use the labels on your physical media to name your digital albums. For example, if a bag of photos is labeled “Wedding Photos” we will create an album in your gallery called “Wedding Photos.” More information on this process can be found here.
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It’s not uncommon for a tape to be blank, a reel or negative to be damaged, or for customers to send in items that we’re unable to digitize. We do our best to convert your media and will return all items sent, including any that we couldn’t process. With this in mind, we are unable to provide refunds if we are unable to digitize your media.
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If you have more items than fit in the box, we recommend purchasing an additional kit.
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At this time, we only scan the front sides of photos. Any additional details can be added by you when you view your digitized media in your gallery.
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While we digitize your media in the order it was placed in the bag, the files may not appear in that same order when uploaded to your account. You can change the order in which your items appear once they’re digitized.
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All digitized items are uploaded to the Ancestry account of the person who purchased the kit. You can also download them to your device.
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Ancestry offers free minor repairs for damaged videotapes, such as replacing housings or splicing broken tape. Technicians also work to fix tracking issues (lines or jittering on screen).
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When you are reviewing your digitization quote, you can purchase AI enhancements to give your home movies and photos stunning quality and improved clarity. We're unable to improve some media to its original quality, like items that are damaged, faded, or discolored.
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Once we receive your items, you'll get an email within 7 days to review your quote for digitization and return shipping. After payment, we’ll begin processing your order, and within a few weeks, your digitized media will begin to show up in your Ancestry account.