How Alliance for Science Evolves the Conversation Around Scientific Innovation
Discover how the Alliance for Science used Cision Insights to understand public perception of agricultural biotechnology and build messaging that counters misinformation and evolves the conversation.
traditional media articles analyzed
social media interactions tracked
of continuous monitoring and analysis
Challenge
In its ongoing mission to promote education and awareness of environmentally sustainable issues, the Alliance for Science at the Boyce Thompson Institute was eager to understand the general public's current understanding of – and perceptions around – agricultural biotechnology (Ag Biotech), genetically modified organisms (GMO), gene editing and gene drive. The Alliance was particularly interested in understanding the coverage drivers and the tone of the conversation, and how those were developing over time in traditional and social media. It approached Cision Insights for help gathering the information it needed, sorting through the data and making sense of the findings. Ultimately, the Alliance was hoping to get the right insight to inform a more effective communications strategy around these topics.
Solution
Using media monitoring and social listening tools, Cision's Insights team tracked key messages in stories such as access to innovation for farmers, scientific consensus on GMO safety, food security, and climate resilience in crops and livestock – working with Cision's analysis experts to derive meaning from the findings and understand how the Alliance could leverage them. Over the course of three years, Cision looked at the volume, reach and tone of over 100,000 online and print articles published in English in top-ranked media, as well as 1.7 million social media interactions, employing automated computer analysis alongside a team of analysts who provided human validation of thousands of articles and social posts each month.
Results
Through its engagement with Cision's team of experts, the Alliance was able to drill down into the data and better understand how these topics were covered in traditional media outlets – from TV and radio to print to podcasting – and discussed on social media. With deep insight into how key audiences both consumed this information and what they thought about it, the Alliance was able to build meaningful messaging that resonated and addressed real questions the public was asking, counter misinformation, and influence the conversation. Armed with a baseline of data and a new communications plan in place, the Alliance continued to track conversations and coverage to see where and how its communications efforts were making an impact.
Key features
What the Alliance hoped to learn
One of the major goals was to gain better insight into how topics related to GMOs are covered in the media and discussed on social media – insight that would enable the Alliance to evolve its messaging to address real questions consumers were asking, counter misinformation, and influence the conversation in a meaningful way.
In addition to Cision's automated tools and team of analysts – who provided human validation of 10,800 top-tier English-language articles and 54,000 social media posts per month – the Alliance ran focus groups nationwide and conducted surveys centered on consumer perceptions around GMOs and gene editing, to supplement the data.
What the data revealed
“To date, this study represents one of the most comprehensive views of GMO perception within both social media platforms and general news media, leveraging over three years of continuous tracking and analysis conducted by our team at Cision.”
A new challenge: The fight against misinformation
Since the GMO study, the Alliance has partnered with Cision's Insights team twice more, for two major initiatives:
- An analysis of public perception around COVID and the spread of misinformation around it: The Alliance tapped Cision to conduct an ad hoc study using the NextGen Cision Comms Cloud, which revealed key insight into who was driving the conversation that was contributing to the spread of COVID misinformation. This finding led to a white paper , which was subsequently featured in over 30 top-tier outlets, including The New York Times (where it was widely syndicated globally in seven languages), Reuters, the Guardian, the Washington Post and CNN.
- A COVID vaccine misinformation report, in collaboration with Center for Science in the Public Interest and Vaccinate Your Family: This study resulted in a peer-reviewed journal article, COVID-19 Vaccine Misinformation in English- Language News Media: Retrospective Cohort Study that was published in British Medical Journal Open.
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