Ushur

Medicaid redetermination is entering a new phase as states implement twice-annual eligibility reviews and increased compliance requirements. For Medicaid MCOs and health plans, the challenge is preventing procedural disenrollment while keeping members covered and engaged. Our 2026 Guide to Medicaid Redetermination explores practical strategies to help plans strengthen retention and improve member outcomes. 📥 Download the eGuide: https://hubs.la/Q048Znzq0 Inside, you’ll learn: ✔️ Strategies to reduce procedural loss & improve member retention ✔️ Digital outreach approaches that simplify renewal & verification steps ✔️ Automation & data insights to streamline redetermination workflows #MedicaidRedetermination #Medicaid #HealthPlans #DigitalHealth

As customer expectations shift, InsurTech is being redefined by speed, simplicity, and attention. In conversations with FinTech Global, Ushur CEO Simha Sadasiva highlights how shrinking attention spans and rising demand for real-time, personalized experiences are reshaping how insurers engage. From micro-engagement to always-on communication, the future of insurance will be built on delivering value in the moments that matter. 🎥 Watch the full interview: https://hubs.la/Q048Z7pb0 #InsurTech #CustomerExperience #AI #InsuranceInnovation #DigitalTransformation #InsurTechAnalyst #FinTechGlobal

What 10 years of healthcare engagement data reveals about AI, compliance, and member experience. Join Jack Newsom, Sc.D., Partner, Engagys and Yvonne Daugherty, Global Head of Industries, Ushur on April 29 at 1pm ET to explore how health plans are navigating AI adoption, rising digital expectations, and regulatory pressure without compromising trust or accessibility. ✅ Engagement trends shaping the next decade ✅ What compliant, scalable AI really looks like ✅ Where to start to improve member experience—now 👉 Save your spot for the webinar: https://lnkd.in/e9ueC6mV #HealthcareConsumerEngagement #MemberExperience #AIInHealthcare

Voice-guided experiences are transforming how insurers engage members—combining real-time voice interaction with on-screen guidance to complete tasks faster and more accurately. Instead of navigating fragmented calls and follow-ups, members can resolve updates in a single, seamless interaction. Learn how Ushur's Voice-Guided Experience for Medicaid Redetermination helps health plans reduce call center burden and guide members through critical renewal steps in real time. ▶️ Watch the demo here: https://hubs.la/Q048z1Wr0 #DigitalHealth #MemberEngagement #Medicaid #AIinHealthcare #MedicaidRedetermination #CustomerExperience #HealthTech #EnterpriseAI

Group benefits carriers face growing pressure to do more with less. Manual processes, incomplete submissions, and follow-ups slow operations and frustrate brokers and customers, widening the Execution Gap. This lookbook shows how five leading organizations used AI-powered automation to cut quote and claim cycle times, eliminate manual errors, deliver compliant digital experiences, and free teams to focus on high-value work. 📖 Get the lookbook: https://hubs.la/Q048yPst0 #GroupBenefits #Insurtech #AI #Automation #CustomerExperience #DigitalTransformation #GroupBenefits #CX #InsuranceTech #InsuranceInnovation

AI agents can only be trusted in regulated industries when trust is engineered into the system—through enforceable governance, policy-driven execution, and full auditability. That’s the shift Ushur is driving: from AI as a capability to AI as a governed, accountable operational system built for real-world compliance. In this blog, Chandra Sekhar Dash, Senior Director of InfoSec and GRC, explores how Ushur enables enterprises to deploy and scale AI agents with confidence, control, and compliance. 📖 Read the blog: https://hubs.la/Q048jmlF0 #AI #AgenticAI #EnterpriseAI #DigitalTransformation #CustomerExperience #AICompliance #governance

Medicaid redetermination is entering a new phase as states implement twice-annual eligibility reviews and increased compliance requirements. For Medicaid MCOs and health plans, the challenge is preventing procedural disenrollment while keeping members covered and engaged. Our 2026 Guide to Medicaid Redetermination explores practical strategies to help plans strengthen retention and improve member outcomes. 📥 Download the eGuide: https://hubs.la/Q0489N5v0 Inside, you’ll learn: ✔️ Strategies to reduce procedural loss & improve member retention ✔️ Digital outreach approaches that simplify renewal & verification steps ✔️ Automation & data insights to streamline redetermination workflows #MedicaidRedetermination #Medicaid #HealthPlans #DigitalHealth

Healthcare organizations are facing a turning point—rising member expectations, increasing regulatory pressure, and growing urgency to adopt AI responsibly. Drawing on insights from 10 years of healthcare engagement data, Ushur and Engagys LLC are hosting a webinar to unpack what’s changing, what’s working, and examine what those patterns reveal about the next phase of member experience. 👉🏻 Register now: https://hubs.la/Q047ZZ6F0 In this session, you’ll learn: ✔️ The most important engagement trends shaping healthcare ✔️ What compliant AI adoption looks like in practice ✔️ Where to begin to drive measurable experience improvements Yvonne Daugherty Jack Newsom, Sc.D. | #HealthcareAI #MemberExperience #DigitalHealth #HealthTech #AIinHealthcare #HealthcareCompliance #HealthcareEngagement

#HealthPlans face mounting pressure to deliver faster, more personalized service, but staffing shortages can threaten both access and quality. The #AI-Powered #MemberEngagement lookbook shows how five leading health plans are using #HIPAA-secure, interactive digital experiences to boost retention, reduce costs, and close #caregaps—achieving measurable results in weeks, not months. 📖 Get the lookbook: https://hubs.la/Q047P7sp0 Discover how health plans can create cost-effective, scalable, and resilient pathways to meet member needs at scale, streamline enrollment, reduce high-cost events, close #HEDIS gaps, and boost #HRA completions. #memberexperience #memberengagement #patientexperience #healthcare #healthcareautomation #digitalcare #healthtech #healthcaretransformation #healthcareinnovation #AIinHealthcare #patientengagement

🚀 Introducing Voice-Guided Experience, a new capability that synchronizes live voice conversations with secure visual interactions to guide customers through complex workflows in real time. Customers can speak with an AI agent while simultaneously completing steps on their mobile device — answering questions, selecting options, uploading documents, and confirming information without switching channels or losing context. 👉🏻 Learn more: https://hubs.la/Q047yVsC0 Voice-Guided Experience helps organizations: ✔️ Increase completion rates for complex journeys ✔️ Reduce inbound call handling time ✔️ Deliver intuitive digital experiences ✔️ Maintain enterprise-grade security, governance, and compliance Now generally available to Ushur customers. #EnterpriseAI #AI #CustomerExperience #AgenticAI #HealthTech #InsurTech #FinTech