Brian Orrell liked this
The most dangerous thing about AI isn't the technology, it is the bluffing we are all doing while trying to make progress!
I've been getting out and talking to a lot of executives lately, primarily HR leaders and COOs. Of course, the topic eventually comes around to AI and Automation. What is so interesting is I think we all think we should be more of an expert than we are, but the reality is we are all just trying to figure it out. I broke the ice by sharing some things I am trying to accomplish to improve the quality of performance reviews, using my own GPT. Each time I shared that I was "trying" some things, it was like it was now safe to acknowledge that they don't know where to start or their concerns about security. Then we began to have a real conversation.
If someone tells you they are an expert or have AI all figured out, don't believe them. This week's goal was to find someone or a company that has it all figured out. They aren't out there. I even had coffee with a friend in the AI space. Do you know their approach…telling their customers, "I'm not sure, but let's try to figure it out." Do you know how refreshing that is? No one has all of the answers.
This is happening in every boardroom, strategy session or team meeting right now. People are looking around, wondering if they are the only ones who aren't quite sure. If we want to find solutions, we have to give people permission to say "I don't know" and talk openly and honestly about our ideas, our pain points and our fears. That's when we can start having a real dialogue about why we want to move forward with AI, what difference it can make, and how we are going to get there.
No one has a map because the map doesn't exist, so we all need to work together, share what we know, and what we are learning. What are you seeing in your discussions and meetings?