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Michael Lester shared thisAnother great release from our team. I'm most excited about the privacy blurring feature, given all of the privacy concerns we hear about from citizens in places where we are doing collections. The expanded Asset Inventory capability is also a step towards giving our users the freedom to capture and track additional assets from the data we collect for them. Thank you to the customers that have shared their feedback to help drive these new features and improvements.Michael Lester shared this🚀 𝗖𝗼𝗻𝗻𝗲𝗰𝘁™ 𝟭.𝟵.𝟮 𝗶𝘀 𝗵𝗲𝗿𝗲! We're excited to announce the latest release of Connect™, packed with new capabilities to help agencies get more out of their pavement data, faster. 𝗪𝗵𝗮𝘁'𝘀 𝗻𝗲𝘄: 🛣️ 𝗔𝘀𝘀𝗲𝘁 𝗜𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆: Catalog and manage roadway assets directly within your existing processing workflow, for a more complete view of your network without switching systems. ⚡ 𝗙𝗮𝘀𝘁𝗲𝗿, 𝗠𝗼𝗿𝗲 𝗙𝗹𝗲𝘅𝗶𝗯𝗹𝗲 𝗟𝗖𝗠𝗦 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴: Parallel processing across all Smart Sync options and smarter, targeted recalculation mean quicker turnaround and more flexibility when fine-tuning results. 🔒 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆: New SAST/SCA scanning built into our development process strengthens the platform you rely on every day. 🕵️ 𝗣𝗿𝗶𝘃𝗮𝗰𝘆 𝗕𝗹𝘂𝗿𝗿𝗶𝗻𝗴: Faces and license plates in survey imagery are now automatically detected and obscured, helping agencies meet privacy requirements with zero extra manual work. ✅ 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗦𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆: A range of reliability fixes across the platform, detailed in the release notes. Connect™ 1.9.2 is available now to users on an active license plan as a self-update — no IT involvement required. We encourage all users to update and put these new capabilities to work. Questions or feedback? Reach out to our support team at support@icc-ims.com
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Michael Lester shared thisA great opportunity to be part of the HR team in FloridaMichael Lester shared thisI am #hiring a Senior Human Resources Coordinator to join my team! This is a hybrid role out of our Largo, FL office - if you are looking for a chance to flex your HR muscles and grow with a dynamic team, apply at the link below or send me a message!
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Michael Lester shared thisI want to add my thanks to the engineers that have both made my world a better place, but also those that I have worked with that have taught me so much about pavement, structure, and asset management. The last 12 years of my career would not have gone the way it has without the knowledge these engineers have shared with me, and the role they have played in helping improve our cities, states and countries.Michael Lester shared thisToday is 𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗘𝗻��𝗶𝗻𝗲𝗲𝗿𝘀 𝗗𝗮𝘆 and we are thrilled to celebrate the engineers whose expertise helps build stronger and more sustainable infrastructure. From pavement analysis and asset management to data-driven decision-making and long-term planning, engineers play a vital role in improving the roads that our communities rely on every day. Thank you to the dedicated engineers at ICC-IMS who continue to innovate, solve complex challenges, and make a lasting impact with their important work. Michael Nieminen Megan Foshee Ratliff, PE Danilo Balzarini, Ph.D. Chibuike Ogbo Adison Hiday Rafael Chaves Marcial Mota Ryan Salameh, PhD #NationalProfessionalEngineersDay #Engineering #Infrastructure #PavementManagement #AssetManagement
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Michael Lester shared thisAnother product release, this time for Inform. Inform continues to improve the way agencies - everyone in the agency - can access, view and report on road condition data that we are collecting. There are so many valuable ways this data can be leveraged to improve decision-making and planning.Michael Lester shared this📊 A new way to see your pavement data — Inform™ 1.6.0 has landed. This release brings a brand-new charting experience built to help you spot trends and outliers faster, across your entire network. 𝗪𝗵𝗮𝘁'𝘀 𝗻𝗲𝘄: 🔸𝗖𝗵𝗮𝗿𝘁𝘀 𝗔𝗹𝗼𝗻𝗴 𝗬𝗼𝘂𝗿 𝗥𝗼𝗮𝗱𝘀: Plot IRI, rutting, and other condition metrics along the full length of a corridor, not just segment by segment. 🔸𝗖𝗵𝗮𝗿𝘁 𝗘𝗱𝗶𝘁𝗼𝗿: Build custom charts with multiple data series and chart types in a single view, tailored to how your team analyzes data. 🔸𝗖𝗵𝗮𝗿𝘁 𝗦𝗵𝗮𝗿𝗶𝗻𝗴: Set public or default project charts so your team works from the same standardized view, no rebuilding required. 🔸𝗦𝘆𝗻𝗰𝗵𝗿𝗼𝗻𝗶𝘇𝗲𝗱 𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗶𝗼𝗻: Charts stay in sync as you move across the map and imagery, with zoom support for a closer look at specific segments. 🔸𝗙𝗹𝗲𝘅𝗶𝗯𝗹𝗲 𝗟𝗮𝘆𝗼𝘂𝘁 & 𝗙𝗶𝗹𝘁𝗲𝗿𝗶𝗻𝗴: Charts integrate directly into Inform's UI and use the same filters you already rely on elsewhere in the platform. See it for yourself! Log in to Inform™ to explore the new charting tools today. Not an Inform™ user yet? Reach out to learn how it can work for your agency. https://lnkd.in/ewx7rYSD #PavementManagement #AssetManagement #Transportation # #PublicWorks #GIS #ICCIMS
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Michael Lester shared thisThis is a great role for someone that is focused on solving customer problems and helping them achieve their goals.
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Michael Lester shared thisReally excited to introduce this release because it expands our abilities to help agencies understand and address their pavements.Michael Lester shared this🚀 𝗗𝗿𝗶𝘃𝗲™ 𝟭.𝟵.𝟴 𝗶𝘀 𝗵𝗲𝗿𝗲. This release expands what your fleet can collect and makes the process behind the scenes more secure and stable than ever. 𝗪𝗵𝗮𝘁'𝘀 𝗻𝗲𝘄: 🔹 Z+F Lidar Integration: Lidar and pavement data now start, stop, and log together automatically. One unified workflow for large-scale corridor and network-level Lidar projects, no manual coordination required. 🔹 LCMS-4M Support: Running a mixed fleet? Drive now automatically recognizes LCMS-4M and LCMS-2 units and adjusts accordingly, so your team never has to manage model differences by hand. 🔹 New GPS Test Tool: Field crews can now validate GPS accuracy and troubleshoot positioning on the spot, catching issues before they affect a collection run. 🔹 Enhanced Security: New SAST/SCA scanning strengthens the platform you rely on every day. 🔹 Improved Stability: Various stability and reliability updates across the platform. Update notifications roll out for supported systems starting today, Monday, July 20th. Just connect to the internet and launch Drive™ to upgrade. Questions? Reach our support team at support@icc-ims.com
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Michael Lester shared thisThis is a great opportunity for someone looking to sell products that just got a shot of innovation and work for a great leader like Mike MajMichael Lester shared this🧠 We’re Hiring: Account Executive (United States) 👤 Reporting to: Mike Maj 📍 Remote (Field-Based) | 🏢 Trapeze Mobility on Demand (Part of Modaxo / Constellation Software Inc.) 💰 Competitive Base + Commission + Full Benefits Trapeze Mobility on Demand is looking for a high-impact, field-driven Account Executive to help drive growth across a well-established territory within the public transit and mobility space. This is a true ownership role—leading complex, enterprise sales cycles while building long-term partnerships with transit agencies and public sector organizations across North America. If you’re someone who thrives on accountability, relationship-building, and closing meaningful deals, this is a role where you can make a real impact. 🛠️ What You’ll Do 🔹 Own your territory end-to-end—pipeline, deals, and revenue targets 🔹 Drive new business while expanding existing customer relationships 🔹 Lead complex, multi-stakeholder deals from discovery through contract 🔹 Navigate public sector sales cycles (RFPs, procurement, funding structures) 🔹 Manage renewals proactively and identify long-term expansion opportunities 🔹 Build strong, trust-based relationships with customers and key stakeholders 🔹 Maintain a healthy pipeline through disciplined follow-up and proactive outreach 🔹 Travel regularly across your region to meet customers face-to-face and advance deals 🎯 What You Bring 🔹 8+ years of B2B software / SaaS sales experience 🔹 Proven track record closing complex enterprise deals ($100K+) 🔹 Strong ownership mindset—running your territory like a business 🔹 Experience managing full-cycle sales across multiple stakeholders 🔹 Ability to build pipeline proactively and maintain deal momentum 🔹 Consultative selling approach with strong business and technical fluency 🔹 Confidence engaging executives and navigating structured buying processes 🔹 Experience collaborating with product, delivery, and customer success teams ➕ Nice to Have 🔹 Experience selling into transit, government, or public sector organizations 🔹 Familiarity with RFP processes, procurement cycles, and funding structures 🔹 Experience with Salesforce, JIRA, FreshService, or ClientSuccess 🔹 Understanding of mobility, transportation, or transit technology 🏗️ Why Trapeze Mobility on Demand / Modaxo? 🔹 High-impact sales role within a stable, growing Constellation Software portfolio (TSX: CSU) 🔹 Established market presence with strong customer relationships and expansion potential 🔹 Opportunity to shape long-term partnerships in a mission-driven mobility business 🔹 Collaborative, performance-driven culture focused on ownership and growth ✈️ Travel: North America (regular field engagement expected) 🔗 Apply: https://lnkd.in/eG3VQpVk #SalesLeadership #AccountExecutive #SaaSSales #PublicSector #NowHiring #Modaxo #ConstellationSoftware #TransitTech #RemoteJobs
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Michael Lester reposted thisMichael Lester reposted thisThis week, we are excited to recognize the professionals who keep our communities moving during 𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗣𝘂𝗯𝗹𝗶𝗰 𝗪𝗼𝗿𝗸𝘀 𝗪𝗲𝗲𝗸. From maintaining roads and sidewalks to managing critical infrastructure assets, public works teams play an essential role in public safety, mobility, and quality of life every single day. At ICC-IMS, we are proud to support agencies throughout North America with pavement and asset management data that helps communities make smart infrastructure decisions. 𝗧𝗼 𝗮𝗹𝗹 𝗽𝘂𝗯𝗹𝗶𝗰 𝘄𝗼𝗿𝗸𝘀 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀: 𝘁𝗵𝗮𝗻𝗸 𝘆𝗼𝘂 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝘄𝗼𝗿𝗸 𝘆𝗼𝘂 𝗱𝗼 𝗯𝗲𝗵𝗶𝗻𝗱 𝘁𝗵𝗲 𝘀𝗰𝗲𝗻𝗲𝘀 𝗲𝘃𝗲𝗿𝘆𝗱𝗮𝘆 𝘁𝗼 𝗯𝘂𝗶𝗹𝗱 𝘀𝗮𝗳𝗲𝗿, 𝘀𝘁𝗿𝗼𝗻𝗴𝗲𝗿, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝗶𝗲𝘀. #NationalPublicWorksWeek #PublicWorks #Infrastructure #AssetManagement #PavementManagement #iccims
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Michael Lester reposted thisMichael Lester reposted thisICC-IMS is GROWING - and we are looking for great people to grow along with us! We currently have exciting opportunities open across our team for 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀! If you’re passionate about 𝗽𝗮𝘃𝗲𝗺𝗲𝗻𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗱𝗮𝘁𝗮-𝗱𝗿𝗶𝘃𝗲𝗻 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝗺𝗮𝗸𝗶𝗻𝗴, 𝗮𝗻𝗱 𝗵𝗮𝘃𝗶𝗻𝗴 𝗮 𝗿𝗲𝗮𝗹 𝗶𝗺𝗽𝗮𝗰𝘁 𝗶𝗻 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝗶𝗲𝘀, we’d love to chat! Apply now ➡️https://lnkd.in/eZ6NSwY3 #NowHiring #Hiring #ICCIMS #PavementManagementJobs #Jobs #AEC
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1y
Yeah, show was great. Highly recommend. I first read it when I moved back from Japan... its a commitment, but once you get the characters straight in your head, the story is really good.
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Michael Lester liked thisThanks for the shout out Eileen! It takes a team and you’ve got a great one working with you!Michael Lester liked thisWhat does it look like when public and private partners come together to deliver stronger transit? That’s the conversation we’ll be having at American Public Transportation Association TRANSform & EXPO in Chicago at our panel on Tuesday, October 6 at 11 a.m. NATA is proud to host “The Upside of Private Sector Contracting for Service,” a conversation focused on how public-private partnerships can deliver stronger transit, greater opportunity and better outcomes for communities. We’re bringing together an outstanding group of transit leaders for what promises to be an important discussion including Art Guzzetti, Laura Hendricks, Doran Barnes, Mj Maynard-Carey, and Robert Schneider. From service delivery and operational performance to workforce and community outcomes, private-sector partnerships can play an important role in helping transit agencies meet the evolving needs of the communities they serve. If you’ll be at APTA TRANSform & EXPO, we hope you’ll join us for the conversation! #APTAexpo #ThinkTransit
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Michael Lester liked thisMichael Lester liked thisHeard a great analogy today that stuck with me. When TV first showed up, nobody knew what to do with it. So people did the only thing they knew: they pointed a camera at a radio show. Studio, microphone, people talking. That was the format everyone understood. It took a cycle or two before anyone asked the real question: "What can this new medium do that radio never could?" That question is what turned television into television. We're living through the same moment with AI. Most organizations are using it to do the old job faster. That's efficiency, and it matters, but it's still just radio with pictures. The real prize is reinvention. Not "How do we do this cheaper?" but "What now becomes possible?" Have you seen AI genuinely reinvent how a business works, not just speed up what it already did? Curious what you've seen out there and where you draw the distinction.
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Michael Lester reacted on thisMichael Lester reacted on thisSo often when we talk about "nice" or "polite" cultures, we're actually describing environments where people are some combination of: 1. Conflict avoidant 2. Not supported by leaders with more formal or informal power when they attempt clear conversations, and/or 3. Lacking the skills to talk TO people about hard things, so they talk ABOUT people instead. Not one of these scenarios leads to nice or polite. They lead to back-channeling, meetings after the meetings, gossip, loss of agency, poor decision making, decline in performance, and distrust. The best investment leaders can make is in building the skills that support a clear and kind culture, and rewarding that behavior rather than punishing it. Clear and kind cultures can get uncomfortable, but that's where courage lives.
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Michael Lester liked thisIt's always a pleasure partnering with great people to deliver projects that make a difference for the communities and people we serve. Appreciate ICC-IMS and the work they are doing with us for the City of Seguin. John Till Adam RossingMichael Lester liked thisAffectionately known as the Pecan Capital of Texas, Seguin has a rich history full of personality, including the historic (and allegedly haunted) Magnolia Hotel and hand-pressed brick buildings dating to the 1840's. But Seguin doesn't just honor their past, they are brilliantly looking ahead to invest in their future. ICC-IMS was proud to team up with our partners at WithersRavenel to conduct a nearly 170-mile sidewalk condition survey using our 𝗦𝗶𝗱𝗲𝘄𝗮𝗹𝗸 𝗦𝘂𝗿𝗳𝗮𝗰𝗲 𝗧𝗲𝘀𝘁𝗲𝗿 (𝗦𝗦𝗧). The result? A detailed, data-driven picture of sidewalk conditions across the entire network, collected consistently and objectively, so the city can prioritize repairs, support funding requests, and plan pedestrian improvements with confidence instead of guesswork. We know that data is only useful if you can use it. Results can be delivered through Excel, a geodatabase, or Inform™, so staff can work with it in the systems they already use and share it easily with council, the public, and funding partners. 𝗙𝗼𝗿 𝗮𝗻𝘆 𝗮𝗴𝗲𝗻𝗰𝘆 𝘄𝗲𝗶𝗴𝗵𝗶𝗻𝗴 𝗵𝗼𝘄 𝘁𝗼 𝗴𝗲𝘁 𝗶𝘁𝘀 𝗮𝗿𝗺𝘀 𝗮𝗿𝗼𝘂𝗻𝗱 𝘀𝗶𝗱𝗲𝘄𝗮𝗹𝗸 𝗰𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻𝘀, 𝗮 𝗻𝗲𝘁𝘄𝗼𝗿𝗸-𝗹𝗲𝘃𝗲𝗹 𝗯𝗮𝘀𝗲𝗹𝗶𝗻𝗲 𝗹𝗶𝗸𝗲 𝘁𝗵𝗶𝘀 𝗶𝘀 𝘁𝗵𝗲 𝘀𝘁𝗮𝗿𝘁𝗶𝗻𝗴 𝗽𝗼𝗶𝗻𝘁 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗲𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝗮𝗳𝘁𝗲𝗿 𝗶𝘁 𝗲𝗮𝘀𝗶𝗲𝗿. Seguin is honoring its history while building for what's next, and we are happy to be a part of it! Thinking about your own sidewalk network? You may not need to start from scratch on procurement. We offer cooperative purchasing options that let agencies skip a lengthy solicitation process and get an SST on the ground quickly. Send us a message at https://lnkd.in/ewjTYtTu and we will walk you through what that looks like for your community. #PedestrianSafety #PublicWorks #Sidewalks #SidewalkCondition #DataDriven
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Michael Lester liked thisMichael Lester liked thisGOT PAVEMENT ENGINEERS? WE DO. If your agency is using pavement data to help guide millions of dollars in infrastructure decisions, it’s worth asking a simple question: Who is actually interpreting that data? Collecting imagery, identifying defects and producing condition scores is one part of pavement management. Understanding what those conditions mean, why they’re occurring, what should be treated first and how to build a defensible capital plan is another. That’s where pavement engineering expertise matters. At ICC-IMS, our team includes PhDs, pavement engineers and licensed professional engineering expertise across pavement condition, structural performance, rehabilitation, geotechnical evaluation and asset management. And this is more than experience working within industry standards. Members of our team have helped write them. Our experts have contributed to ASTM International and AASHTO (American Association of State Highway and Transportation Officials) standards used to evaluate pavement condition and pavement image data quality. For agencies preparing for their next pavement assessment, capital plan or budget cycle, that level of expertise matters. Your pavement program shouldn’t just tell you what condition your roads are in. It should help you make better, more defensible decisions about what to do next. Meet the experts behind ICC-IMS: https://lnkd.in/egyH8Dkp Danilo Balzarini, Ph.D. Ryan Salameh, PhD Rafael Chaves Chibuike Ogbo Megan Foshee Ratliff, PE Marcial Mota Adison Hiday #PublicWorks #PavementManagement #AssetManagement #MunicipalInfrastructure
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Michael Lester liked thisMichael Lester liked thisFrom Administration to Acceleration: AI-Powered PMOs 🚀 Had a fantastic discussion with the PMO group in Manila alongside my colleague Samson Calma, exploring a simple but important question: How can AI transform PMOs from information managers to decision enablers? We shared how ServiceNow Otto can help automate routine tasks, accelerate insight generation, and empower project and portfolio teams to focus more on driving outcomes rather than managing processes. Thank you team for the warm welcome, engaging dialogue, and thoughtful questions on the future of AI-powered portfolio management. #ServiceNow #Otto #AI #PMO #Transformation #FutureOfWork #PortfolioManagement
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Michael Lester liked thisMichael Lester liked this𝗞𝗲𝗲𝗽𝗶𝗻𝗴 𝗿𝗼𝗮𝗱 𝗱𝗮𝘁𝗮 𝗱𝗲𝗳𝗲𝗻𝘀𝗶𝗯𝗹𝗲, 𝗰𝘂𝗿𝗿𝗲𝗻𝘁, 𝗮𝗻𝗱 𝗲𝗮𝘀𝘆 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝘄𝗵𝗼𝗹𝗲 𝘁𝗲𝗮𝗺 𝘁𝗼 𝗿𝗲𝗮𝗰𝗵 𝘀𝗵𝗼𝘂𝗹𝗱𝗻'𝘁 𝗺𝗲𝗮𝗻 𝗺𝗼𝗿𝗲 𝗳𝗶𝗲𝗹𝗱 𝘃𝗶𝘀𝗶𝘁𝘀. Join ICC-IMS on September 30th at 11:30 AM ET for a look at what's new and what's next for Inform™, the platform DOTs, counties, and municipalities use as their source of truth for road condition data, from HPMS reporting to day-to-day planning. We'll cover: ✅What's coming, and how agency feedback shaped it ✅What's new, including the latest condition-data charting and reporting tools ✅A live Q&A, so bring your real questions Whether you're already running Inform™ or curious how it could cut down your team's time in the field, you'll leave with a clearer picture of what's possible. 📍 Register: https://lnkd.in/e9dRZTGj #Webinar #ICCIMS #Pavement #Inform #Data #LearningPortal
Experience & Education
Volunteer Experience
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Umbrella Board Secretary
DSYSA
- 1 year
Children
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Customer Experience Certificate Program Advisory Panel Member
University of Houston, C.T. Bauer College of Business
- 1 year 11 months
Science and Technology
Courses
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FranklinCovey 6 Critical Practices for Leading a Team
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FranklinCovey Four Disciplines of Execution (4DX) - 2017
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Pragmatic Marketing: Practical Product Management & Requirements That Work - 2003
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Languages
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English
Native or bilingual proficiency
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Japanese
Limited working proficiency
Recommendations received
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