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Rick Capps, SPHR reposted thisRick Capps, SPHR reposted thisHonored to partner with McKinsey & Company on their Future of Restaurants series alongside one of the best operators in the business, Jeremy Biser. A big thank‑you to Prabhjot Gill for a thoughtful conversation and the opportunity to share how Flynn Group is pushing the industry forward—advancing technology, strengthening leadership development, and elevating the guest and team experience across our system. Grateful for the collaboration and excited for what’s ahead. https://lnkd.in/e7uW2quEHow the world’s largest restaurant franchise operator uses AIHow the world’s largest restaurant franchise operator uses AI
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Rick Capps, SPHR reposted thisRick Capps, SPHR reposted thisFlynn is looking for a Director of Inclusion and Strategic Communications! This leader will develop and implement an enterprise-wide strategy to amplify Flynn’s mission, support our core values, and drive employee engagement. This pivotal role will partner with our operations leaders and executive team to champion Flynn’s commitment to fostering an inclusive, engaging, and high-performing organizational culture. And, as the steward of our inclusion strategy and communications narrative, this leader will not only help shape the employee experience but also elevate our employer brand and external reputation. They will play a critical role in aligning messaging, driving engagement, and amplifying the voices and stories that define who we are and aspire to be. If you are interested in working for the BEST company ever, please message me!
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Rick Capps, SPHR reposted thisRick Capps, SPHR reposted thisWe are incredibly excited to announce we have acquired a 37-club Planet Fitness franchise in 2 major US markets. This acquisition marks our first foray outside the restaurant industry, and entrance into our company’s third phase of growth. Given our expansion into a new sector, we are uniting our current and future brands under a holistic Flynn Group banner with the vision of being the PREMIER franchise operator in the world spanning across multiple industries and countries.Flynn Group Makes First Non-Restaurant Acquisition With Purchase of Planet Fitness FranchiseeFlynn Group Makes First Non-Restaurant Acquisition With Purchase of Planet Fitness Franchisee
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Rick Capps, SPHR shared thisNow this is a BIG DEAL!! So proud to be a part of a Group on the move!!In its first international deal, Flynn Restaurant Group acquires Pizza Hut AustraliaIn its first international deal, Flynn Restaurant Group acquires Pizza Hut Australia
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Rick Capps, SPHR shared thisRick Capps, SPHR shared thisLooking to get ahead in your career? Rule #1: Don't be a jerk.
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Rick Capps, SPHR shared thisRick Capps, SPHR shared thisWhen kids have access to #3MealsADay, they can grow up healthy, happy, and strong. That's why the Arby's Foundation is proud to partner with Share Our Strength | No Kid Hungry’s mission to feed kids all across America and in communities just like yours. Check out the video below and watch what 3 meals can do! #ArbysFoundation | Inspire Brands Foundation
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Rick Capps, SPHR shared thisRick Capps, SPHR shared thisI just returned from our 2023 RBA GM Conference in Orlando, Florida. To say I had a BLAST is an understatement. There was networking, development and a ton of fun! RB American is incredibly special. It's the People that make it so special and a Premier place to work! I feel so grateful to be on this team and work for such an amazing company. Join us for our next conference! We would love to have you on our team! RB American Group #work4arbys #rbamerican #bepremier Lindsey Hanson Angela Saunders Kristine Ouellette, SPHR, SHRM-SCP Rick Capps, SPHR Mandy Miller Beth Kilpatrick, PHR SHRM-CP
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Rick Capps, SPHR shared thisRick Capps, SPHR shared thisWe are so pumped for the new year! Our big focus is on Creating Opportunities and People Development! Check out our career page to read all about us and apply! We would love to chat with you! rbamericanjobs.com #loveyourjob
Rick Capps, SPHR commented on a post
4w
Sounds right to me. Greatness abounds with this group!!
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Rick Capps, SPHR liked thisHaving way too much fun putting the Elias Hat Case through 30 days of ridiculous durability tests. Day 3: 270 lbs and still standing.Rick Capps, SPHR liked thisDay 3 of the Elias 30-Day Durability Challenge. How much weight can an Elias Hat Case actually take? We started stacking 45-lb plates on top. 45 lbs. 90 lbs. 135 lbs. 180 lbs. 225 lbs. 270 lbs. Still standing. 💪 Over the next 27 days, we're going to keep finding increasingly ridiculous ways to test this case—baseball bats, drops, weather, impacts, and a few things I'm not sure are a good idea. 😂 The goal isn't to prove it's indestructible. It's to find out what it actually takes to break an Elias Hat Case. Day 3: 270 lbs. What should we do to it next?
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Rick Capps, SPHR liked thisRick Capps, SPHR liked thisToys"R"Us is opening 120 new stores this holiday season. The same company that went bankrupt and closed every US store in 2018. Here's the number driving it. Adults now buy more toys than households with kids do. That group is growing 25% this year. The easy read is nostalgia. But nostalgia doesn't explain the risk. Nothing that killed this company has changed. Amazon still sells the same LEGO sets cheaper. If this were just a nostalgia play, you'd sell the throwback campaign online and skip the 120 leases. You don't walk back into the exact thing that put you under unless you're betting on something bigger. So what's the bet? They finally figured out they were never in the toy business. Amazon solved for buying a toy. It never solved for the trip to get one. Toy "R" us is in the experience business. The discovery of walking in with no idea what you'd find. The sheer scale of it all. Being able to press every button on every toy that made noise. Finding something you'd never seen advertised instead of an algo deciding what you see. Seeing toys actually built and standing there in front of you, not a photo on a screen. That was the whole reason you went. What they're building is bigger than a toy store. And the new stores show it. Some are getting Creator Studios where brands and creators shoot content and host toy reveals. There will be in-store events. Same thing we keep seeing all over. Analog everything is trending. Independent book and music stores are opening again. Barnes & Nobles Bookstore is back. The product isn't what they leave the house for. The ritual around it is. The takeaway for brands: convenience is a race you'll lose to Amazon every time. The one thing they can't ship is the feeling of being somewhere. Now they just need to bring back Blockbuster and Tower Records.
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Rick Capps, SPHR liked thisRick Capps, SPHR liked thisIt was a honor to come together and celebrate Jessica Reichers WhatAversary! Thank you for your leadership, dedication and continued commitment to our Family Members, guest and great brand. #whataburger #leadership Melika Madison
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Rick Capps, SPHR liked thisRick Capps, SPHR liked thisWith $5 billion in annual revenue from more than 3,000 franchises of Applebee’s, Taco Bell, Panera, Arby's, Pizza Hut, Wendy’s and now Planet Fitness in 44 states as well as Australia and New Zealand, Flynn’s portfolio is more than double the size of the next biggest franchisee. That's a story worth telling, right? We thought so and so did Forbes. Trust me, you can trust BML Public Relations to get your story told.
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Rick Capps, SPHR liked thisRick Capps, SPHR liked thisFast-food restaurant chain Pizza Hut is plotting a $10 million transformation in Australia to revive its fortunes. Launched by Flynn Group, the US-based master franchisor of Pizza Hut Australia, the investment will attempt to open 100 new stores and create around 300 jobs. It will also bring a new-look store design, revamped menus and improved in-store technology. Read more on Inside Retail: https://lnkd.in/dfGbXRmn
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Rick Capps, SPHR liked thisRick Capps, SPHR liked thisLast week I had the pleasure of spending time with our leaders in Region 1000, and came away excited and inspired by the way they're planting the orange flag across Arkansas, Oklahoma and West Texas. This is a team committed to collaboration and accountability, and their results show it. In Lubbock restaurant visits, my cup was filled by meeting Family Members like Jack, whose name comes up daily in feedback surveys for the hospitality he shows our guests. When I asked him what he did that was so special, he didn't even get a chance to answer before one of his regulars chimed in and told me a story about how Jack offered to buy his lunch when he forgot his wallet. It was inspiring meeting Claudia, a manager who has helped move the needle on speed of service through great kitchen communication and teamwork. I'm proud of leaders like Joel Nimmo, Johnny Vigil and Brandy Daniels who are pouring into development and creating opportunities for people to grow. When you spend time with their teams, you can see the impact firsthand. Thank you, Region 1000, for a great visit!
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Rick Capps, SPHR liked thisRick Capps, SPHR liked thisGreg Flynn has more than 3,000 restaurants—including Wendy’s, Pizza Hut, Taco Bell and more—that bring in over $5 billion of revenue each year. Here’s why he’s doubling down: https://lnkd.in/dcBCpv5R (Photo: Greg Flynn)
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Rick Capps, SPHR liked thisRick Capps, SPHR liked thisThat’s a wrap on FlynnIgnite 2026! 🚀 We brought our Application Development, Data Services, and Enterprise Reporting teams together for two days of alignment, collaboration, and forward planning. Between celebrating individual milestones, reviewing our architectural pillars, and charting our multi-year strategic technology roadmap, the energy was unmatched. A huge thank you to our cross-functional business partners for joining the conversation and sharing their priorities. Of course, great teamwork doesn't stop at the whiteboard—we balanced the deep technical dives with some great team bonding, from hitting the bays at Topgolf to tapping into our creative side at Color Me Mine. Technology is only as strong as the people building it, and this team continues to raise the bar every day. Excited for what’s ahead! #Leadership #TechStrategy #DataArchitecture #AppDev #EnterpriseSolutions #TeamCulture #FlynnIgnite
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Human Resources Manager of the Year
GameStop
I was honored to be presented with this award as voted on by my peers, Operations Partners and HR Executive team. The criteria is business impact, value add and HR Excellence
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