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☺️ I am appreciative. For the opportunity to work at the #1 best place to work in the…
Articles by Shanna
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A Life Changing Decision: The Domino Effect
A Life Changing Decision: The Domino Effect
In January of 2019 I packed up my life in Pittsburgh, PA and moved to Conshohocken, PA. I just accepted a job promotion…
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Transforming Interactions: The Customer Experience Evolution
Transforming Interactions: The Customer Experience Evolution
"REPRESENTATIVE, REPRESENTATIVE, REPRESENTATIVE!!!!" We've all been there before. You're trying to reschedule an…
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Technology in the Wild: Smartlook
Technology in the Wild: Smartlook
The other day my Fiancé was working on his computer as we were watching Netflix. He has his own small business and…
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Shanna Smith shared thisTake the next step in your OT security journey by leveraging visibility, segmentation, and remote access directly within our IE switching. 🛡️ Discover how our Cisco Validated Design helps you mitigate risk and secure your operational networks here: https://cs.co/6045BEkdJF #IndustrialSecurity #OTSecurity
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Shanna Smith shared thisAudi’s production lines enter a new era with Cisco Industrial IoT. Secure, scalable, and software-defined networks power real-time asset connectivity and drive smart manufacturing innovation. 🏭🚘 Read the blog to learn more: https://cs.co/6049BETxOv #SmartManufacturing #IndustrialIoT
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Shanna Smith shared thisComplexity is the enemy of progress. ⛔ See how Cisco helps you simplify, automate, and analyze your data center with Cisco Nexus Dashboard. See the demo: https://cs.co/6043BEKbWL
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Shanna Smith shared this🤔 Can your data center survive a quantum attack? Handle AI exploits? Close the patching gap? With Cisco Nexus the answer is yes. Find out how. 💥 https://cs.co/6042BEEGZpProtecting against rising cybersecurity risks in data centersProtecting against rising cybersecurity risks in data centers
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Shanna Smith shared thisThe Monday after a long holiday weekend calls for caffeine!!… or not?! 🚨The Starbucks mobile ordering system is currently experiencing a nationwide outage, preventing customers from logging in and placing orders. For many locations, mobile ordering isn’t just a convenience—it’s a core part of daily operations. Incidents like this highlight an important reality: as organizations continue their digital transformation, the resilience of their technology stack directly impacts customer experience, revenue, and brand trust. Whether it’s a coffee order, a banking transaction, or a healthcare appointment, customers expect services to be available 24/7. When they aren’t, the effects are immediate. It’s a good reminder that investments in: ☁️ Resilient infrastructure 🔒 Secure, reliable applications 📈 Proactive monitoring and observability ⚡ Business continuity and disaster recovery …aren’t just IT initiatives—they’re business initiatives. Every outage is also an opportunity to learn, strengthen systems, and build greater resilience for the future. What lessons do you think organizations should take away from today’s Starbucks outage? #DigitalTransformation #BusinessContinuity #CustomerExperience #ITInfrastructure #Observability #Resilience #Technology
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Shanna Smith shared thisTo thrive in the AI era, consumer and industrial organizations must transition from managing isolated products to integrated operational workflows. 🏭📈 Our latest blog explores the top highlights from Cisco Live US, showcasing how industries are driving operational excellence and exceptional experiences: 🔹 Manufacturing: Leveraging Industrial IoT and Meraki machine vision for advanced automation. 🔹 Retail: Using AI-powered observability with Splunk to create frictionless omnichannel experiences. 🔹 Financial Services: Deploying AI innovations while maintaining robust security and customer trust. Discover how a platform-based approach can transform your IT infrastructure into measurable business outcomes. 📖 Read the full breakdown here: https://cs.co/9006BDItJrDriving Operational Excellence and Exceptional Experiences: Consumer and Industrial Highlights from Cisco Live US 2026Driving Operational Excellence and Exceptional Experiences: Consumer and Industrial Highlights from Cisco Live US 2026
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Shanna Smith shared thisWhen it comes to AI, security isn't what slows you down-it's what moves you forward. Learn how the right guardrails help enterprises move faster securely from Cisco's Jeetu Patel, Anthony Grieco, and OpenAI's Drew Hintz ��️ https://cs.co/6047BDmiq3
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Shanna Smith shared thisLearn how to gain complete landscape clarity while driving proactive digital resilience from Cisco EVP and Chief Customer Experience Officer Liz Centoni ➡️ https://cs.co/6180BBOlZ8 #CiscoIQCisco IQ Is Generally Available. Here’s What That Actually Means.Cisco IQ Is Generally Available. Here’s What That Actually Means.
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Shanna Smith shared thisAs industrial environments become more connected, the line between IT and OT security continues to blur. One of the key themes from Cisco Live was clear: securing industrial operations can no longer rely on disconnected tools and siloed approaches. Organizations need greater visibility, integrated security controls, and simpler ways to protect critical infrastructure while supporting modernization efforts. 🔐 In this blog, Mai Vang reflects on why OT security is becoming the new IT security challenge—and how industrial organizations can build a stronger foundation through network-native visibility, segmentation, and secure access. Read the blog to learn more: https://cs.co/6045BDO3rt #IndustrialIoT #OTSecurity #Cybersecurity #IndustrialNetworking #CiscoLive
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Shanna Smith liked thisShanna Smith liked thisI'm Hiring: Account Executive for our Cisco Business I'm excited to share that we're looking for a driven individual to join our team at ScanSource as an experienced Account Executive to help drive growth across our Cisco partner portfolio. This is a fantastic opportunity for someone who thrives on building executive relationships, developing strategic account plans, identifying growth opportunities, and helping partners grow their business through solution selling. We're looking for someone with: ✅ Cisco product knowledge ✅ Channel sales experience ✅ A proven track record of growing accounts and exceeding quota ✅ Strong executive communication and relationship-building skills ✅ A passion for helping partners succeed and grow In this role, you'll manage a portfolio of strategic accounts, collaborate closely with Cisco and internal teams, lead account planning and QBRs, and help partners unlock new growth opportunities across our solution portfolio. 📍West Coast in territory ✈️ Travel: Up to 50% 📈 Ideal for a high-performing sales professional ready to take the next step in their career. If this sounds like you or someone in your network, I'd love to connect. 🔗 Apply below #Hiring #SalesJobs #AccountExecutive #Cisco #ChannelSales #TechnologySales #BusinessDevelopment #SalesCareers #ScanSource #NowHiring #WestCoast
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Shanna Smith liked thisShanna Smith liked thisThere’s something special about team nights like this. A fun evening at the Phillies game with the crew from Radian. Good energy, great conversations, and a reminder of how fortunate I am to be part of a place where people genuinely enjoy spending time together. Culture isn’t a slogan. It’s moments like these… showing up, connecting, laughing, and celebrating wins on and off the field. Grateful for this team and grateful to work in a place that makes nights like this feel effortless and fun. #Phillies #TeamCulture #Leadership #OneRadian #Cybersecurity #PhillyTech #CommunityMatters
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Shanna Smith reacted on thisShanna Smith reacted on thisWhat an incredible high this FIFA World Cup 2026™ - Canada, Mexico and the United States has been. Today, I leave New York after two months onsite, closing the chapter on nearly a year of planning what became the largest FIFA World Cup in history. Without question, this was one of the biggest undertakings of my career. The stakes were incredibly high, the days were long, and more often than not, we had one opportunity to get it right. Every challenge was worth it. I am forever grateful for On Location for trusting me to lead NYNJ Platinum Operations. This experience challenged me, stretched me, and taught me more than I ever expected. But more than anything, it introduced me to an extraordinary group of people. To the incredible team behind this operation, thank you. Thank you for believing in me, lifting me up on the hardest days, and showing up every single day with passion, resilience, poise, and ready for what was ahead. More than 250 people came together with one shared purpose: to create an unforgettable experience for our guests. Watching that level of teamwork in action is something I’ll never forget. Together, we delivered 8 matches, celebrated 23 goals, and welcomed 645,186 attendees through one of the world’s greatest sporting events. What we accomplished together is something I will carry with me for the rest of my career. A special thank you to Whitney Wood. Your leadership, trust, and guidance made all the difference. I am forever grateful. As exhausted as I am, I leave New York with a full heart, lifelong friendships, and immense pride in what we built together. On to the next adventure. Heather Puglisi Maya A., Whitney Luzzo-Kelly, Pam Graham, Serbiene Aaldering, Hanna Bloom, Dan Sloan, Joseph Puglisi, Charles Levison, Torrey Abbott, Marcia P. Hrichison, Christie Cesarini Stuart, Treanna Oliveri, Sabrina Jenkins, Anita H. Martin, Justin Bui, Cameron May, Rachel Rosenberg, Molly McGonigle, Kristen Leoce, Chris Phelan, William Arboleda, MPA , Yurief Rodriguez, Romain Nekmouche, Eugene Malone, Paula Dehner Monteiro, Sofia Le Lorier, Riley Kellum Weldy, Tiffany Wopschall, Tracy Henry, Corinne Lau, Michelle Woywitka, Sarah Martini, Brooke Aguirre, Fran Smith, Michele Woods, Annmarie Nitti , Rachel Krucina
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Shanna Smith liked thisShanna Smith liked thisWe are so thrilled to announce that our award winning Cisco Sales Associate Program (CSAP) global accelerator and graduate development sales hiring program is back again. We are currently reviewing applications for start dates in March 2027. Are you a recent Business/IT graduate and are looking to kickstart a career in Technical sales or become a Solution Engineer? We are looking for people to join our program in EMEA for the below countries: UK, France, Germany, Netherlands, Denmark, Switzerland, Spain, Italy, Sweden, UAE, KSA, South Africa Have a look at careers.cisco.com and search CSAP We would LOVE to hear from you. https://lnkd.in/eCZmNNpu
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Shanna Smith liked thisShanna Smith liked thisI'm headed to RetailClub AI Festival this September in Huntington Beach, where they have made the bold decision to hand me a microphone. My session will discuss the topic about "Designing AI Shopping Experiences Customers Trust", which is a polite way of saying I will explain why "because AI said so" is not a returns policy. It's drawn from years of building AI that customers trust and more educationally, what AI customers didn’t trust. If you're attending, let's trade stories! #DavidsBridal #RetailClub2026 #AI #RetailAI #DesigningAIShoppingExperiencesCustomersTrust
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Shanna Smith reacted on thisShanna Smith reacted on thisJuly marks a decade since I joined Radian. Ten years of growth, collaboration, and purpose. I’m grateful for the opportunities to lead, learn, and contribute to a mission that strengthens communities and advances responsible homeownership. To my colleagues past and present: thank you for the partnership, innovation, and shared commitment that make Radian such a remarkable place to work. Here’s to continuing to build trust, resilience, and impact together. #Radian #Leadership #Anniversary #Gratitude #Teamwork
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Shanna Smith reacted on thisCome join our team and be a part of something amazing! Best leader and best company in the world!Shanna Smith reacted on thisReady to make a real impact in the security space? I’m looking for a driven, high-energy professional to join our team as we scale our security business across the Dallas-Fort Worth Metroplex. We are building massive momentum, and I need someone who thrives on solving complex challenges while fostering a collaborative, winning culture. Why join us? High-Impact Work: You’ll be at the forefront of securing our customers' most critical assets in one of the fastest-growing tech hubs in the country. Growth Mindset: We are focused on ambitious goals and rewarding the results that get us there. Team Culture: We believe that the best work happens when you’re surrounded by people who are as passionate about the mission as they are about enjoying the journey. If you’re ready to elevate your career and help us drive the next phase of our growth in DFW, let’s talk. Drop me a DM or apply via the link below. Let’s build something great together. #Cybersecurity #SalesJobs #Hiring #TechSales #DFW #DallasFortWorth #Metroplex #JoinOurTeam https://lnkd.in/eQ2rp-eRCybersecurity Account Executive - Commercial (DFW) in Dallas, Texas, United States of America | Sales at CiscoCybersecurity Account Executive - Commercial (DFW) in Dallas, Texas, United States of America | Sales at Cisco
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Shanna Smith liked thisCannot wait to see where this partnership takes the region! Honored to be apart of this exciting endeavor!Shanna Smith liked thisAs Philadelphia welcomes baseball's best for the Major League Baseball (MLB) Midsummer Classic this week, we’re celebrating a different kind of all-star lineup. From business attraction to job creation to expanding opportunity for regional residents, our economic and workforce development partners display the kind of skills and dedication that it takes to turn individual wins into collective growth. The Chamber of Commerce for Greater Philadelphia; Bucks County Industrial Development Authority; County of Bucks; CCEDC - Chester County Economic Development Council; Delaware County Economic Development Corporation; Montgomery County, PA; Delaware Valley Regional Planning Commission; Philadelphia Department of Commerce; PIDC; Philadelphia Works, Inc.; Visit Philadelphia. This is what regional teamwork looks like — and we’re proud to share the field with these economic all-stars. #AllStarWeek #GreaterPhiladelphia #EconomicDevelopment #EconomicGrowth #PlayBall
Experience & Education
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Cisco
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Volunteer Experience
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Fundraiser
Children's Hospital of Philadelphia
- 3 months
Health
Raised funds for Philly Spin-In Fundraiser
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Volunteer
Cradles to Crayons
- Present 4 years 6 months
Children
Sorted and organized clothing for children in the greater Philadelphia area.
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Will Tisdale
When uninterrupted access to government services matters, infrastructure resilience becomes mission-critical. 🚨 See how the Pennsylvania House of Representatives Democratic Caucus optimized operational efficiency with @Nutanix Cloud Platform, improving reliability, scalability, and data protection across its environment.
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