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Steve Pedrick reposted thisSteve Pedrick reposted thisWell, friends, NEON PALM is officially here. ✨ Which is a truly wild sentence to write after spending so long thinking, dreaming, and talking about building it. I’ve wanted to build something of my own for the last twenty years. And for the last ten or so, I kept circling around one idea: how do you help women live a simpler, more beautiful life? And today, it’s real. Our first product is The Ginger, a "wear everywhere" black jumpsuit designed for women with full lives. Five sizes. Three lengths. Deep pockets (because, obviously). Machine washable. Wrinkle-releasing. Made to carry you through the whole day, whatever that day asks of you. But more than anything, The Ginger is the clearest expression of what I deeply believe: Women deserve things they can count on, the way the world counts on them. So that’s what we’re building. Useful things. Beautiful things. Things that make life a little simpler, so there’s more room for what matters most. That’s NEON PALM. And today, after all the dreaming and late nights and nonstop building, I finally get to share her with you. We’re live (link in comments below 👇 ). And to every amazing person in my life who encouraged me, challenged me, introduced me to someone, tried on a sample, invested, shared an idea, or simply told me to keep going: thank you. Truly. You helped make this real. And now we get to really build the thing. 💪 Cheers to building beautiful things.
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Steve Pedrick reposted thisSteve Pedrick reposted thisAlright y'all. My latest NEON PALM update is up, and it's a wild one. 💃 It's been ~6 weeks since we opened the waitlist, and I cover the highlights, the hard lessons, and where we're sitting. In this one: The 3PL decision that cost more per unit (I made it anyway). The second SKU already fully formed in my head (and why I'm forcing myself to ignore it). A customer review from Seattle (shout out Stacey Sargent!) that made me actually cry. ZipperGate. And finally getting honest about what kind of company this is (and isn't), which took longer to say out loud than I'd like to admit. And I cover why I'm a little antsy pants about all of it (technical term), and what comes next. (Link in comments below 👇)NEON PALM Update: The Decisions, the Deep Breaths, and the Antsy Pants of It AllNEON PALM Update: The Decisions, the Deep Breaths, and the Antsy Pants of It All
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Steve Pedrick shared thisHuge congratulations to Alvaro, Kshitij, and the entire Orb team! 🎉 They saw usage-based pricing coming a mile away and knew existing billing systems couldn't keep up. So they built the one that could. Well done!Steve Pedrick shared thisToday, we announced that Orb has entered into a definitive agreement to join Adyen. Kshitij and I have spent the past five years building Orb alongside some of the fastest growing companies in the world. The clearest thing we've learned: how companies price is changing faster than how they bill. AI has accelerated the shift toward consumption and outcome-based models, and the infrastructure underneath hasn't kept up. That gap is why we founded Orb, and joining Adyen is how we close it at global scale. Today's announcement doesn't change our commitment to our customers. Orb will continue operating as a stand-alone product, there will be no interruption in service, and our customers can continue to choose to work with their preferred payment processing partner. We're here for the long run, ensuring that our service continues to uphold "billing must be correct" as our customers pursue their most audacious revenue design goals. So why Adyen? Over the past several years supporting our customers' global growth, we've learned that billing at serious scale is only half the equation. The other half is moving money across markets, currencies, and enterprise requirements. Adyen has already built the foundational financial infrastructure that makes this possible. Joining them lets us build offerings that bring to life the vision of self-driving infrastructure for revenue optimization. We’re incredibly excited for Orb to only get better from here. To our team: thank you for all the hard work that you do every day for our customers. It has been, and continues to be, the pleasure of my professional life to work with all of you. To our customers: thank you for trusting us to support your growth and letting us partner with you. Thank you to our investors and supporters who’ve been with us on the journey. And thank you to my family for putting up with me talking about so, so many billing edge cases! https://lnkd.in/eenJXiR2
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Steve Pedrick shared thisAnyone who is selling AI solutions right now has had dozens of similar conversations to the one Travis is referencing. Not to mention the experiences they are having internally at their own companies.
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Steve Pedrick reposted thisSteve Pedrick reposted this66% of founders say hiring the wrong person is their biggest fear. But only 37% say they're very confident they know what great looks like. I keep thinking about those two numbers sitting next to each other. There's a certain level of hubris that stops people from saying "I don't know how to hire." I've been that person. By the time you're interviewing for CRO or VP of Sales roles, at least half of what you're being evaluated on is your ability to build a team. Nobody walks into that room and says they don't know how to do it. So everyone says they know what good looks like. And almost everyone is also terrified they're going to get it wrong. Having a sales background, I kept noticing: you would never say "I just felt good about this deal so don't worry we will hit our quota." You'd have a pipeline, a process, an ICP. You'd know what you were looking for and why. The same rigor doesn't get applied to hiring. You don't talk about a hiring ICP. You don't define what great actually means before you start looking. The fear is real. The process doesn't exist.
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Steve Pedrick reposted thisSteve Pedrick reposted thisPacked room, great questions, and lots of hands-on building. Thanks to everyone who joined us at NY Tech Week today! Attendees spent the session exploring practical ways AI can support sourcing, screening, and hiring workflows. Appreciate everyone who took the time to join us and share their perspectives. ❤️
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Steve Pedrick posted thisThe best thing AI screening does for early-stage founders has nothing to do with finding great candidates. It buys back the hours you'd otherwise spend disqualifying bad ones. If you're sourcing well, your outreach response rate might be 20 to 30 percent. On 100 outbound touches, that's 20 to 30 people entering your pipeline who didn't self-select in. You still need to triage them. Add any inbound volume on top of that and screening becomes a real time sink, fast. AI handles that triage. It applies your criteria consistently, doesn't rush, and doesn't carry the fatigue of whoever screened the last 40 applications. What comes out the other side is a shorter list that deserves your attention. The sourcing is what makes the pipeline worth having. The screening is what keeps you from losing a week to it. #hiring #founders #startups #recruiting #talentacquisition
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Steve Pedrick posted thisThe debate about AI in hiring is asking the wrong question. "Can AI identify a great candidate?" is interesting. But it's not the bottleneck. At a 20-person company, the bottleneck is that your Head of Product is spending 6 hours a week reading applications that should never have been considered. Every hour there is an hour not spent closing deals, shipping features, or talking to customers. The better question: can AI disqualify a bad candidate faster than a human? Yes. Reliably. At scale. Without fatigue. That's where the ROI is. Not in replacing the judgment call at the end of the funnel. In compressing the noise at the top of it so your team only touches what's worth their time. #hiring #founders #startups #recruiting #talentacquisition
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Steve Pedrick reposted thisSteve Pedrick reposted thisOpenAI just hired Colin Fleming as its new Chief Marketing Officer, Business. He spent 13 years at Salesforce and was CMO of ServiceNow before this. Not CMO. CMO, Business. Fleming helped scale Salesforce's global marketing org and then went to ServiceNow, where he landed on Forbes' Most Influential CMOs list in year one. As Fleming put it, the gap between "what if" and "it works" is getting smaller by the day. Look at who else OpenAI has brought in recently. Denise Holland Dresser (former Slack CEO) as CRO. Fidji Simo (former Instacart CEO) leading Applications. Sarah Friar (former Nextdoor CEO) running finance. Every single one of these people sold to enterprises for a living. Enterprise now accounts for over 40% of OpenAI's revenue. They have more than a million business customers. But Anthropic and Google have been eating into their market share all year. This is starting to look like the cloud wars of the early 2010s. Salesforce vs. ServiceNow vs. Workday, but compressed into a much shorter timeline. Best model alone doesn't win anymore. You need go-to-market. You need brand. You need people who've been through enterprise sales cycles and know how to talk to a CFO. Read the full piece on State of Brand here: https://lnkd.in/gZ-JeDsP
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1w
Congrats, Rodrigo!
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Steve Pedrick liked thisSteve Pedrick liked thisI’m increasingly convinced that “career ambition” is an outdated way to measure an ambitious life. I spend a lot of time talking to wildly talented, wildly ambitious women who are also kind of done with the traditional definition of what comes next. More scope. Bigger title. Bigger team. Bigger number. Up and to the right forever and ever, amen. Ugh. Exhausting. And the interesting part is: most of them already know what they want instead. Consult. Build something. Write. Teach. Invest. Work fewer days. Spend more time with their kids. Make room for the weird idea they can’t stop thinking about. You know the one, yeah that one. They know. And then they spend months trying to convince themselves they’re allowed to want it. Because somewhere along the way, we decided that "changing direction" meant "losing ambition." That stepping off the path meant stepping down. And sorry y'all, I just don’t buy that anymore. I think it can take an extraordinary amount of ambition to build a life around what you really want instead of continuing to collect the things we’ve all agreed look impressive. And to be clear, I LOVE ambition. I love big goals. I love making money. I love building big things. This is not an argument for playing small. It’s an argument for making “big” your own. Erin Confortini wrote beautifully about this idea of modern ambition, and it really got me. Maybe an ambitious life can have chapters. Seasons where you sprint and seasons where you make room. Maybe changing your mind is not a failure of ambition. Maybe it’s one of the most ambitious things you can do. Really loved this one, Erin, thank you for writing it. (Full post in the comments 👇 ).
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Steve Pedrick liked thisSteve Pedrick liked thisI spent years in tech sales. Here's the full story of why I left. I got into tech for the same reasons most people do: exciting products, hypergrowth companies, and the promise of making money fast. And I'm genuinely grateful for what it taught me. But three things eventually pushed me to make a change. First, the equity math. Unless you're on the founding team, your slice is usually small, and it only becomes life-changing if you land at the next OpenAI at exactly the right moment. Second, control. In growth companies, a lot of what shapes your career happens above your head. I realized I wanted to be the one making those calls. Third, and most important: I stopped waiting for the "right time." There's never a perfect moment to start a business. At some point you decide the risk of staying put is bigger than the risk of trying. If you've been sitting on an idea, this is your nudge. The skills you've built come with you. Bet on yourself.
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Steve Pedrick liked thisSteve Pedrick liked thisI tracked the careers of 2448 people currently working at fast growing Series A and Series B startups. And basically it proved what I’ve always believed. 👉 Big logos matter less than startup experience. We’ve all been on a hiring committee when someone sees the applicant from Meta and gets real excited. Then you talk to the guy and realize he has no idea how to operate in a world where nothing is set in stone and the company makes 4 pivots by lunchtime on any given day. The beauty of fancy logos is that they’re a shortcut to trust. If this great company hired you, then clearly I should to. But they rarely tell you much about how someone will actually operate in a completely different environment. Even so I kind of figured a lot of people still prioritized logos in hiring. So I made a list of 50 top Series A and B startups to see who they actually hired. And guess what? Only about 8% of employees came directly from a job in Big Tech (Meta, Google, Amazon etc). Even more wild? Just 0.38% had Big Tech-only careers. Instead, about half of all employees had already worked at a similar stage startup. 47% of folks now working at a Series A had worked at another one and 51.5% of folks for Series B. It’s a great reminder that whether someone has actually operated at a company like yours is far more important than whether they have a logo you like.
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Steve Pedrick liked thisSteve Pedrick liked thisFor the past year+, we’ve been building Sierra’s Partnerships & Ecosystem team. The momentum has been incredible 🚀, and we’re just getting started! I'm especially excited about these 3 new roles in the team: 🏛️ Partnerships Manager, Government & Public Sector - Build the partnerships that bring Sierra to the public sector. You’ll work closely with Nat Meurer, Brenna Batchelor, and the best Ops team you've ever seen. ⚙️ Ecosystem Operations - Help our partner, developer, and Sierra University programs grow alongside the indefatigable Amanda Irizarry, Todd Kerpelman, and Ade Oshineye. 🤝 Partner Account Manager - Start this function at Sierra, and turn great partnerships into results for customers. And, do it while partnering ( 😃 ) with Josh Roberts Katie Giometti Alicia Salmeron Karen Aviram Beatty David Fulham and Hiroaki Uchigoshi! If you ♥️ building and want to help more companies create better customer experiences with AI agents and our ecosystem, we’d love to hear from you. Know someone who’d be great? Send this their way! (All roles linked in first comment)
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Steve Pedrick liked thisSteve Pedrick liked thisEvery year, the health and wellness industry finds a new KPI. Sleep score. Steps. HRV. VO2 max. Biological age. All important. But one of the most powerful indicators of a long, healthy and happy life has been with us forever: Relationships. I was at our YPO Palm Beach season kickoff last night where Dan Harris spoke and one point really stuck with me: we spend a lot of time optimizing health metrics, but relationships may matter more than almost any of them. Your spouse. Your partner. Your family. Your friends. Your colleagues. The people you laugh with, support and genuinely enjoy being around. Healthy relationships give us connection, purpose and joy. They help us through difficult periods and make the good ones better. We spend so much time trying to optimize our bodies that we sometimes forget to invest in the people around us. Love your partner. Call your family. Support your friends. Be good to your colleagues. Laugh more. Smile more. Show up for people! Those relationships may be one of the best investments you ever make in your health, happiness and longevity... Happy Friday y’all. 10% HAPPIER, INC.
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Steve Pedrick liked thisSteve Pedrick liked thisI’m excited to share that I've joined the Alfred Lerner College of Business & Economics at University of Delaware as a volunteer Executive Mentor. Outside my day-to-day at Northern Trust, I'll be working directly with students navigating the transition from the classroom to the workforce — sharing what nearly two decades in financial services has taught me about risk governance, executive communication, and building a career across multiple functions. Risk management, governance, and Chief of Staff duties aren't always the first paths students consider, and I'm looking forward to showing them what that world actually looks like day to day. I am grateful to Lerner College for the opportunity to give back to a program that's shaping the next generation of business leaders — and was fundamental in shaping my career. #UDel #LernerCollege #BlueHens
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