🚀 Tennessee is accelerating into the future with AI!
Over the past year, the State of Tennessee has made major strides in responsibly integrating generative AI into day-to-day government operations. With a strong governance framework now in place, more than 1,000 state employees are actively using ChatGPT Enterprise, with 2,000 more licenses ready to roll out.
And the impact?
📈 Employees are saving 30–50 hours every month, nearly an entire workweek, through faster drafting, summarizing, coding support, documentation, transcription, and more.
What’s driving this transformation?
✨ A formal AI strategy
✨ A statewide workforce initiative, Focus Forward, to upskill employees
✨ Strong governance and clear use case development
✨ A “purpose first” mindset. Not can we use AI, but should we use AI?
From IT to legal, policy, operations, customer service, and communications, teams across Tennessee are already seeing meaningful improvements in efficiency — and, most importantly, in how services are delivered to residents.
This is what responsible, measurable, resident-centered innovation looks like. Tennessee is building the foundation to ensure every AI use case is backed by clear outcomes:
⏱ Time saved
💡 Improved workflows
📊 Data-driven evaluation
🔄 Scalable, repeatable value
And we’re just getting started!
🔗 Read the StateScoop article with CIO Kristin Darby to find out more:
https://bit.ly/4bBxRt2
#TNDeptofFinanceandAdministration #StateScoop #DigitalGovernment #FutureOfWork #Efficiency #FocusForward
