Step 1 - Open the MiLB App on your mobile device, click "My Tickets" and enter the email address and password associated with your Riders account. If you do not know the email address associated with your account, contact your Account Representative or [email protected] for assistance.

Tap Sign Up to set a password for the first time or Reset Password if you are unable to remember your password.

Step 2 - Once logged in to your account, tap the menu icon in the top right corner. You will then select the dropdown with the heading ‘My Tickets,’ and then select the ‘VOUCHERS’ option.

Step 3 - Once you have selected this option, select the box that reads ‘2024 FLEX PACK’. From here, a list of your vouchers will pop up. (There will be a notation under any previously forwarded or redeemed voucher.) Tap ‘VOUCHER ACTIONS,’ then ‘REDEEM’ at the bottom of the screen. This option will allow you to select however many vouchers you would like to redeem for a certain game by checking the box(es) next to the voucher(s) you would like to redeem. Then select ‘CONTINUE.’

Step 4 - After selecting ‘CONTINUE,’ you can then select the game date that you would like to redeem your vouchers for. Once the game date has been selected, you can select your seats from what is available from the interactive seating map.

Step 5 - Once you have selected your seats, you will select ‘CONTINUE’ to proceed to checkout and your vouchers will automatically be applied to the cart. You will follow the checkout process, then select ‘PLACE ORDER’ and your tickets have been successfully set up.