Locally Owned, Nationally Backed
Mr. Rooter Plumbing of Surrey BC is a locally owned and operated franchise that's part of a national brand founded in 1970, which means you get the local knowledge and personal service of a family-run operation backed by the training, standards, and resources of one of the largest plumbing companies in North America.
Flat-Rate Pricing
Before any work begins on your plumbing repair or project, you receive a clear, written price for the complete job. If we uncover something unexpected once work starts, we stop, explain what we found, and give you a new price before we continue. You approve every scope change. The price we quote is the price you pay. Check out our current special offers as well.
Fully Stocked Service Vehicles, Ready to Work
Our licensed and insured plumbers arrive in clearly marked Mr. Rooter Plumbing vehicles, fully stocked with parts and equipment to handle most repairs in a single visit. Service calls include standard diagnostic tools, such as sewer cameras, moisture meters, and mechanical augers. We diagnose the source rather than treat the symptom. We arrive ready. We don't leave to get parts.
The Neighbourly Done Right Promise®
Every job we complete is backed by our workmanship promise, and the parts we install carry manufacturer warranties. If something's not right after we leave, we come back and make it right. The Neighbourly Done Right Promise® covers every service we provide, and we stand behind our work because we're confident in its quality.
250+ Surrey Homeowners Recommend Our Team
We've been serving Surrey for over 34 years. Our reputation is built on the trust of homeowners and business owners who've called us back for a second job, referred a neighbour, and mentioned our plumbers by name in their reviews. When your neighbours need a reliable plumber in Surrey, BC, they call us. Take a look at our 250+ customer reviews to see what local homeowners and business owners say about their experience with our team.
Comprehensive Plumbing Services in Surrey, BC
Whether you're dealing with an emergency tonight or planning a plumbing upgrade this season, our licensed plumbers handle the full scope of residential and commercial work across Surrey and the surrounding Lower Mainland. Mr. Rooter Plumbing of Surrey BC also serves residents in Delta, Richmond, White Rock, and Tsawwassen. We're available 24/7.
Residential Plumbing Services Surrey, BC Residents Can Contact Us For
Your home's plumbing system works hard every single day. When something fails, the disruption hits fast. We handle the full range of residential plumbing, from fixing a dripping faucet to replacing a failed sewer lateral. Some of the common residential services our Surrey plumbers provide include:
Drain Cleaning and Clog Removal in Surrey, BC
A clogged drain starts as a slow-drain annoyance: a gurgle, a faint odour, water backing up for a second before it clears. Catch it early, and a plunger might do it. Ignore it, and a partial blockage becomes a complete one. Clogs form when grease, soap scum, hair, food particles, and other debris accumulate on the inside walls of the pipe. The buildup narrows the pipe's diameter until water can't pass at all. In Surrey's older neighbourhoods, cast-iron and clay sewer lines add another layer: tree roots infiltrate cracks and joints, forming root masses that no amount of plunging will clear.
When we diagnose a clogged drain in Surrey, BC, we look beyond the blockage itself. A video camera inspection shows us what's actually happening inside the pipe. We frequently find root intrusion at the top of the pipe in older homes, offset joints from ground settling, bellied sections where water pools, grease coating the interior walls, and mineral scale buildup.
The clog will return unless we address the underlying cause. For persistent buildup, we utilize our HydroScrub® Jetting technique. The system uses high-pressure water (between 3,000-4,000 PSI) to scour the entire interior surface, removing grease, scale, and root fragments left behind by a cable snake. For fragile older clay pipes, we assess the condition of each pipe first and use gentler methods when full-pressure jetting could risk damage. For recurring clogs or slow drains throughout the home, a drain repair assessment tells you what you're actually dealing with. If tree roots have infiltrated your sewer line or the pipe has cracked or collapsed, we offer sewer line repair and replacement using trenchless methods, with no tearing up your yard, driveway, or landscaping.
Pipe Leak Detection and Repair in Surrey, BC
A leaking pipe can cause serious damage in a short time, whether it's a pinhole in a copper supply line or a cracked sewer pipe underground. Inside your home, even a small leak can damage drywall, flooring, and insulation and create conditions for mould growth. Outside, a leaking water line wastes hundreds of gallons and drives up your Metro Vancouver utility bill. Leaks happen for several reasons. In older homes, corrosion weakens pipes over time. In winter, frozen pipes burst when the water inside expands.
High water pressure, shifting soil, tree root intrusion, and faulty installations all cause leaks. Sometimes the source is obvious, like water pooling on the floor or a wet stain on the ceiling. Other times it's hidden behind a wall or under a slab, and in these cases, the only clue is an unexplained spike in your water bill or the sound of water running when nothing is on. Leaks don't always surface where the problem is. Water follows the path of least resistance. A leak in a second-floor bathroom can show up as a water stain on the first-floor ceiling several feet away from the actual source.
We trace the failure point methodically, starting with galvanized steel connections corroding from the inside out in pre-1990 Surrey homes, copper pinhole leaks caused by water chemistry changes after Metro Vancouver's 2021 pH adjustment, and older compression fittings under sinks that have been loosening over the years. To find hidden leaks, we use moisture meters and thermal imaging to pinpoint their location without unnecessarily opening walls. Once we've found the source, we explain what caused it, what the fix requires, and give you a clear price before we start the repair. If you suspect a leak, whether you can see it or something just feels off, don't wait. The longer it runs, the more expensive the repair becomes. Contact our Surrey team today.
Water Heater Repair and Replacement in Surrey, BC
You don't think much about your water heater until it stops working. Then suddenly you're taking cold showers, running the dishwasher on cold, and wondering how long you can manage. Most tank-style water heaters last 8 to 12 years. The lifespan depends on water quality, usage, and maintenance. When a unit starts to fail, you'll notice it: inconsistent water temperature, rusty or discoloured hot water, strange noises during heat cycles (popping, banging, rumbling), leaks around the base of the tank, or a complete loss of hot water. These problems are usually caused by sediment buildup inside the tank, a failing heating element, a worn-out anode rod, or corrosion.
Sometimes a water heater repair is the right call. If the tank is older or already showing signs of internal corrosion, a full water heater installation makes more financial sense. The decision comes down to three things: the age of the unit, the cost of the repair, and what the failure tells us about the overall condition of the tank. If your water heater is 10 years or older and needs a major component like a heating element or gas control valve, we check the anode rod condition, look for sediment buildup, and inspect for tank corrosion. If multiple components are near end-of-life, a repair buys you 12 to 18 months at most. But if your 4-year-old unit needs a thermocouple or pressure relief valve, the repair is straightforward and years of useful life remain. We walk you through the numbers.
Tankless Water Heater Services
Traditional tank-based water heaters need to store and constantly reheat 40 to 60 gallons of water, even overnight when no one's home. Tankless systems heat water on demand. According to Natural Resources Canada, an ENERGY STAR-certified tankless water heater uses approximately 30% less energy on average than a storage tank model. Sizing depends on how many fixtures you run simultaneously and the incoming water temperature.
Surrey's Metro Vancouver supply runs cold year-round, which affects the temperature rise the unit needs to achieve. Installation details like venting and condensate drainage matter for long-term reliability. FortisBC offers rebates for eligible ENERGY STAR-certified tankless water heater models. Make sure to confirm current rebate amounts and eligibility before purchasing. Fall is usually the best time to schedule a water heater installation, as you're ahead of the winter demand spike and have time to get the details right.
Sewer Line Inspection and Repair in Surrey, BC
Your sewer line runs completely underground from your home to the municipal sewer main. It carries all the wastewater from your sinks, toilets, showers, and appliances. When it's working, you never think about it. When it fails, the problem is impossible to ignore. Warning signs of sewer line trouble:
- Multiple drains are backing up simultaneously
- Gurgling sounds from toilets or drains (air displacement from a partial blockage)
- Sewage odours inside or outside the home
- Slow drains throughout the house
- Wet or unusually lush patches of grass in the yard indicate a leak underground
Sewer line problems are especially common in established Surrey neighbourhoods like Newton, Whalley, Fleetwood, and Cloverdale, where homes were built in the 1960s and 70s. Clay and cast-iron sewer lines were standard at the time. After 40 to 50 years, those materials deteriorate. Clay pipes crack and separate at the joints. Cast iron corrodes from the inside out. Tree roots find their way through cracks and grow into dense masses that block the line completely. We use video camera drain inspections to see what's actually happening inside your sewer line. A waterproof camera travels through the pipe and transmits live video, allowing us to identify blockages, cracks, root intrusion, offset joints, and other damage before recommending any repairs.
We offer sewer line repair and replacement services, including trenchless methods that minimize disruption to your property. Instead of digging a trench for the full length of the line, we can access the pipe through small entry points. We'll either pull a new pipe through the old one (pipe bursting) or insert a resin-lined sleeve that hardens into a new pipe (pipe lining). If you're experiencing recurring backups or slow drains, or your home was built before 1980 and you've never had your sewer line inspected, you should request an inspection today. Catching problems early saves thousands in emergency repairs and water damage restoration.
Commercial Plumbing Services Surrey, BC Businesses Can Depend On
A plumbing problem in a commercial building isn't just an inconvenience. It shuts down operations, puts you at risk of health code violations, and costs you revenue for every hour you're closed. We work with businesses throughout Surrey and neighbouring communities, including restaurants, retail locations, office buildings, strata properties, and industrial facilities. We understand the urgency. Our commercial services include:
- Water treatment and purification
- Grease trap cleaning and replacement
- Backflow prevention device testing and installation services
- Gas line repair and installation
- Commercial water heater service
- High-capacity drain cleaning and jetting
- Sewer and drainage system maintenance
- Emergency commercial plumbing
Commercial plumbing work often needs to happen outside business hours to avoid disrupting operations. We're available evenings and weekends, with no overtime surcharge for after-hours service. Contact our Surrey team to schedule a commercial service call.
Emergency Plumbing Service in Surrey, BC
Plumbing emergencies don't wait for business hours. A burst pipe, a main line backup, or a water heater failure can happen at 3 a.m. on a Sunday. We provide 24/7 emergency plumbing services throughout Surrey, and the surrounding Lower Mainland, including Delta, Richmond, Tsawwassen, and White Rock. Our emergency plumbers arrive with sewer cameras, moisture meters, and mechanical augers as standard equipment, ensuring an accurate diagnostic and thorough repair. Some of the common plumbing emergencies we respond to include:
- Burst or frozen pipes
- Sewer backups
- Major leaks or flooding
- Water heater failures
- Severely clogged drains or toilets
- Gas line leaks
If you smell gas, leave the building immediately and call 911. Call us once you're safe. Every minute, water flows where it shouldn't, and more damage occurs to flooring, drywall, and insulation. Don't wait.
Plumbing Maintenance and Professional Inspection
The best time to fix a plumbing problem is before it becomes one. Regular maintenance help you to catch small issues early, such as a worn washer, a slow water leak, or sediment buildup in the water heater, when they're cheap to address rather than after they've failed. Our plumbing diagnosis and inspection services include:
- Pre-season sump pump testing (before the fall rains)
- Water heater flushing to clear sediment and extend tank life
- Drain cleaning to remove buildup before clogs form
- Video camera sewer line inspections
- Whole-home leak detection
- Fixture inspection for worn components
For homes built before 1980, we recommend scheduling annual plumbing inspections, given the risk of aging cast iron, galvanized steel, and clay pipes. Once those materials start to fail, problems escalate quickly. Surrey's winters are usually mild, but cold snaps do occur, and exposed pipes in garages, crawl spaces, and exterior walls freeze fast when temperatures drop below 0°C. Insulating exposed piping, disconnecting outdoor hoses in October, and keeping cabinet doors open under sinks on exterior walls during a cold snap all help prevent the kind of burst pipe damage that turns a $200 fix into a $5,000 cleanup.
Common DIY Plumbing Mistakes Our Surrey Plumbing Team Fixes
We respect homeowners who want to tackle repairs themselves. That said, we see the same mistakes regularly, and they often cost more to fix than the original problem would have. Chemical drain cleaners are one of the biggest culprits. They generate heat, which can crack porcelain fixtures. The caustic chemicals corrode metal pipe over time, especially in older galvanized or cast-iron drains. A plunger or a manual snake is always the safer first step for a stubborn clog.
Over-tightening supply lines and fittings is another common one. Plastic and brass fittings only need to be hand-tight plus a quarter turn with a wrench. Over-tightening cracks the threads or the fitting body. The damage isn't obvious until the fitting starts leaking weeks later. We also see homeowners replace toilet wax rings without first checking the condition of the flange. If the flange is cracked or corroded, the new ring won't seal properly. You'll have the same leak. Always inspect and repair the flange before installing a new ring. It takes an extra 20 minutes and saves you a second service call. If you're not sure whether a repair is within your skill set, our team is happy to advise.
