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Scott Greenberg

Scott Greenberg is a speaker, writer and business coach and the author of the books, The Wealthy Franchisee: Game-Changing Steps to Becoming a Thriving Franchise Superstar and Stop the SHIFT SHOW: Turn Your Struggling Hourly Workers into a Top-Performing Team, and creator of HEMS: The Hourly Employee Management System. More information at www.scottgreenberg.com.

Latest from Scott Greenberg

Expert Opinions
Stop guessing what guests want; your employees already knowStop guessing what guests want; your employees already know
byScott Greenberg
Mar 24, 2026
1 Min Read
Franchising
Franchisee Facebook groups: Collaboration or contagion?Franchisee Facebook groups: Collaboration or contagion?
byScott Greenberg
Oct 27, 2025
1 Min Read

All from Scott Greenberg

Expert Opinions
Using AI to write help wanted posts that actually work
Using AI to write help wanted posts that actually work
Jun 10, 2025
|
1 Min Read
byScott Greenberg
Smiling waiter serves coffee
Expert Opinions
Building hospitality into every bite, click, and conversation
Building hospitality into every bite, click, and conversation
Apr 21, 2025
|
1 Min Read
byScott Greenberg
Manager and boss talking
Labor
How to have tough conversations with underperforming employees
How to have tough conversations with underperforming employees
Feb 28, 2025
|
1 Min Read
byScott Greenberg
an upset manager and team
Labor
10 ways you (or your manager) may be harming your restaurant employees
10 ways you (or your manager) may be harming your restaurant employees
Jan 17, 2025
|
1 Min Read
byScott Greenberg
job interview
Labor
The Wealthy Franchisee: How to craft great interview questions
The Wealthy Franchisee: How to craft great interview questions
Aug 27, 2024
|
1 Min Read
byScott Greenberg
happy employee
Labor
The Wealthy Franchisee: 3 ways to maximize ROI amid soaring labor costs
The Wealthy Franchisee: 3 ways to maximize ROI amid soaring labor costs
Apr 24, 2024
|
1 Min Read
byScott Greenberg
restaurant manager
Franchising
The Wealthy Franchisee: 4 essential skills that make or break franchise restaurants
The Wealthy Franchisee: 4 essential skills that make or break franchise restaurants
Sep 18, 2023
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1 Min Read
byScott Greenberg
Woman leads meeting in restaurant
Franchising
The Wealthy Franchisee: How to make core values actually mean something in your restaurant
The Wealthy Franchisee: How to make core values actually mean something in your restaurant
May 12, 2023
|
1 Min Read
byScott Greenberg
Nation's Restaurant News logo in a gray background | Nation's Restaurant News
Operations
The Wealthy Franchisee: 10 ideas for supporting mental health in workplace
The Wealthy Franchisee: 10 ideas for supporting mental health in workplace
Feb 22, 2023
|
1 Min Read
byScott Greenberg
Nation's Restaurant News logo in a gray background | Nation's Restaurant News
Operations
The Wealthy Franchisee: 3 ways to truly be in “the people business”
The Wealthy Franchisee: 3 ways to truly be in “the people business”
Dec 5, 2022
|
1 Min Read
byScott Greenberg
team eating lunch in office
Franchising
The Wealthy Franchisee: Introducing ‘Franchisor Appreciation Day’
The Wealthy Franchisee: Introducing ‘Franchisor Appreciation Day’
Sep 6, 2022
|
1 Min Read
byScott Greenberg
Restaurant owners working
Franchising
The Wealthy Franchisee: How a little grit can make a lot of difference
The Wealthy Franchisee: How a little grit can make a lot of difference
Jul 20, 2022
|
1 Min Read
byScott Greenberg
the wealthy franchisee
Franchising
The Wealthy Franchisee: How to boost restaurant performance using constructive comparison
The Wealthy Franchisee: How to boost restaurant performance using constructive comparison
Jun 9, 2022
|
1 Min Read
byScott Greenberg
job interview
Labor
The Wealthy Franchisee: A critical mistake to avoid when hiring
The Wealthy Franchisee: A critical mistake to avoid when hiring
May 17, 2022
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1 Min Read
byScott Greenberg
closed KFC and McDonalds in Russia
Franchising
The Wealthy Franchisee: The problem with fast food boycotts
The Wealthy Franchisee: The problem with fast food boycotts
Mar 30, 2022
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1 Min Read
byScott Greenberg
happy restaurant worker
Franchising
The Wealthy Franchisee: The key to recruiting and retention in a post-pandemic labor market
The Wealthy Franchisee: The key to recruiting and retention in a post-pandemic labor market
Feb 11, 2022
|
1 Min Read
byScott Greenberg
upset restaurant customers
Operations
The Wealthy Franchisee: Bouncing back from a dining debacle
The Wealthy Franchisee: Bouncing back from a dining debacle
Dec 22, 2021
|
1 Min Read
byScott Greenberg
teenager working in restaurant
Operations
The Wealthy Franchisee: Overcoming the ‘kids these days’ effect
The Wealthy Franchisee: Overcoming the ‘kids these days’ effect
Dec 1, 2021
|
1 Min Read
byScott Greenberg
Office employees laghing
Labor
The Wealthy Franchisee: How to retain your team by boosting your culture
The Wealthy Franchisee: How to retain your team by boosting your culture
Oct 12, 2021
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1 Min Read
byScott Greenberg
happy restaurant cashier
Labor
The Wealthy Franchisee: Why you should ditch the golden rule
The Wealthy Franchisee: Why you should ditch the golden rule
Sep 14, 2021
|
1 Min Read
byScott Greenberg
manager helping chef
Labor
The Wealthy Franchisee: Why sticking to the system isn’t enough
The Wealthy Franchisee: Why sticking to the system isn’t enough
Aug 19, 2021
|
1 Min Read
byScott Greenberg

Featured

Fast Casual
Why Ohio sushi restaurant chain Fusian is refreshing its brand 16 years in
Why Ohio sushi restaurant chain Fusian is refreshing its brand 16 years in

Jul 30, 2026

Quick Service
How innovation helped Panda Express become the largest Asian chain in U.S.
How innovation helped Panda Express become the largest Asian chain in U.S.

Jul 23, 2026

Recent News

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Starbucks expects more modest U.S. development next year.
Finance
Starbucks keeps its U.S. growth measured as it rethinks developmentStarbucks keeps its U.S. growth measured as it rethinks development
byJonathan Maze
Jul 31, 2026
3 Min Read
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