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Frequently Asked Questions

FAQs

May I link to or use Las Vegas Review-Journal content on my blog or another website?
For information on rights and permissions, please click HERE

How do I report an error?
The Las Vegas Review-Journal corrects factual errors. Correction requests should be directed to Executive Editor Glenn Cook at gcook@reviewjournal.com and Managing Editor Carri Geer Thevenot at cgeer@reviewjournal.com.

Can I use Las Vegas Review-Journal content for a book, a movie or other commercial use?
For information on rights and permissions, please click HERE

I saw an ad for a contest. Where can I enter online?
All current contests and promotions can be found here Contests and Promotions section.

I have a question or a problem with my newspaper delivery.
Please contact our customer service team at 702-383-0400 or click HERE.

Why can’t I find a specific news story online?
While the vast majority of articles in the paper also appear online, there are occasional exceptions. For home delivery or access to our e-Edition replica of the newspaper, contact us at 702-383-0400.

How do I find a story that was published in an earlier edition of your paper?
Las Vegas Review-Journal news articles online go back as far as mid-2007. Should you be searching for a specific story older than that date, please contact the Public Library or search HERE.

I posted a new event to your calendar. Why hasn’t it shown up yet?
The calendar section of the web site goes through a submission moderation period. Pending submissions are approved during regular business hours, Monday through Friday. If your event submission was made after business hours or over the weekend, it would not appear until the next business day once all pending calendar submissions have been monitored. We do not guarantee approval of your calendar entries.

Will the Las Vegas Review-Journal provide links to my personal or business website?
The Las Vegas Review-Journal does not provide links to the websites of entities and/or individuals that are mentioned in news stories unless deemed contextually relevant by, and at the sole discretion of the Las Vegas Review-Journal’s editorial staff.

Alternatively, the Las Vegas Review-Journal’s digital advertising team can provide a range of solutions such as sponsored or native content opportunities, search engine optimization, social media strategies and an extensive range of online advertising capabilities. For more information, please email digital@reviewjournal.com.

Where do I send my press releases?
You may submit your press release through our online form. Las Vegas Review-Journal does not guarantee publication of your press release. Please include your full name and contact information should we have questions.

Where can I find health care transparency information?
Click on this link.

I cannot find an answer to my question here. Who do I contact?
BEFORE YOU SEND YOUR QUESTION, HELP US TO HELP YOU. If you are writing to us because you are experiencing technical difficulties, please be as detailed as you can with the problem you are experiencing. Telling us “your site doesn’t work” does not provide us with enough information to trouble-shoot. Please tell us what you were trying to accomplish when you experienced the technical difficulties and what steps you were taking. In addition, please tell us what web browser and version you are using (ie: Internet Explorer 7) and what platform you are using (ie: Windows 7 or Mac OS 10.7). This information is key to assisting us with your issue and can also, in the long run, aide in creating a better experience not only for you, but for all our visitors. Your cooperation is greatly appreciated.

Send your unanswered question to us by using our contact form.

Inquiries are answered during regular business hours, Monday through Friday, 8 a.m. – 4:30 p.m.


 

Requests to modify, hide or unpublish Las Vegas Review-Journal content

The Review-Journal has published the first draft of Southern Nevada history for more than 100 years. Maintaining a complete, accessible and reliable archive is an important part of our journalistic mission. Requests to alter, remove or restrict access to published content are evaluated carefully, but the Review-Journal’s default position, other than correcting factual mistakes, is to preserve the historical record so we ensure accurate journalism remains available to the public.

Q: Does the Review-Journal remove or “take down” news articles from its website?

Only under exceptionally rare circumstances.

The Review-Journal’s website maintains a permanent online archive of its published journalism since about 2007. Articles published by the Review-Journal serve an important public purpose by documenting news events, government actions, court proceedings and other matters of public concern.

The Review-Journal does not remove, delete or “take down” accurate news articles simply because they are old, embarrassing, unfavorable or create personal hardships for the individuals mentioned in them.

The Review-Journal may consider removal of content only in extraordinary circumstances, such as significant factual errors. Later developments, such as dismissed charges, do not justify removal.

Requests to remove articles are reviewed on a case-by-case basis. Approval of such requests is exceptionally rare.

Q: Does the Review-Journal change or revise years-old articles on its website?

Sometimes, but only in ways that accurately report the news.

The Review-Journal may update previously published articles when doing so improves the accuracy, fairness or completeness of its reporting.

Examples may include:

· Adding a significant development that hasn’t been previously reported.

· Clarifying or correcting information that was unclear or wrong.

The Review-Journal does not ordinarily revise accurate historical coverage simply because a person later objects to it or because circumstances have changed since publication.

When significant corrections or updates are made, the Review-Journal strives to be transparent with readers about those changes by noting the update at the top of the story.

Q: Does the Review-Journal de-link or de-index articles on its website?

No.

The Review-Journal’s policy is to make its journalism broadly accessible and searchable to online readers. As a result, the Review-Journal does not remove articles from search engine results, add “no-index” coding, alter headlines to limit search availability, or otherwise make accurate articles more difficult to locate online.

The fact that an article appears prominently in internet search results is not, by itself, a sufficient reason for de-indexing or removal.

Q: Is the Review-Journal required to unpublish articles about court cases that were later sealed?

No.

The fact that a court record was later sealed, expunged or otherwise restricted does not require the Review-Journal to remove or unpublish accurate reporting that was lawfully published when the information was public.

The Review-Journal has a First Amendment right to truthfully and fairly report information from public records and public proceedings. If a court later restricts or cuts off access to those records, that action does not erase the historical fact that the information was once publicly available and accurately reported. In some cases, the Review-Journal may determine that an update, clarification or editor’s note is appropriate. In other cases, it may conclude that maintaining the article unchanged best serves the public interest. However, if a criminal case is dismissed and sealed following the

completion of a defendant’s sentence, the Review-Journal will not amend or unpublish accurate coverage of the crime and court proceedings related to the case.

Q: How can I request an update or review of a published article?

Anyone seeking a correction, update or review of published content should email the Review-Journal and provide:

· A link to the article.

· The specific information being challenged.

· Documentation supporting the request.

· Contact information for possible follow-up. The email should be sent to Executive Editor Glenn Cook (gcook@reviewjournal.com), Managing Editor Carri Geer (cgeer@reviewjournal.com) and Chief Legal Officer Benjamin Lipman (blipman@reviewjournal.com). The Review-Journal will review the request in accordance with its editorial standards.