Chase Support UK (@ChaseSupportUK) / X

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We’ve identified and fixed the issue causing trouble for our customers earlier this evening. Things should now be back to normal. We’re sorry for any trouble this may have caused you.

We’re having trouble with our app at the moment. We’re sorry for the trouble. You can find more information and get updates at chaseuk.statuspage.io

@Dooleyz1Jo Hi @Dooleyz1Jo! We're aware of the issues some of our customers are experiencing and are working hard to have this resolved. If you need to make an urgent query you can give us a call on 0800 376 3333 for assistance. Thank you for your patience. - Paula

Chase Support UK

@ChaseSupportUK

Aug 28, 2025

@MurrayAlanLee We were experiencing issues with our payment system and I apologise for any inconvenience this caused you. If you are still experiencing issues, please give us a call on 0800 376 3333. - Liam

@SKirkham30749 Hi! If you can give us a call on +44 203 493 0829 while abroad, one of our team will be able to assist. Thanks - Alistair