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askdepop
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@askdepop

askdepop

@askdepop
This account is no longer monitored for support. Please head to our Help Center or submit a request here: depophelp.zendesk.com/hc/en-gb/reque…
London
bit.ly/depophelp
Joined April 2017
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  • Pinned
    @askdepop
    askdepop
    @askdepop
    Mar 26
    We’ve moved. This account is no longer monitored for support. For help with your orders or account, please head to our Help Center or submit a request here: depophelp.zendesk.com/hc/en-gb/reque…
  • @askdepop
    askdepop
    @askdepop
    Feb 10, 2025
    We are currently experiencing an issue affecting emails where users may encounter delays or failures in receiving our emails. We are investigating the cause and working to resolve the issue ASAP. We apologise for the inconvenience and appreciate your patience. Updates to follow.
    137
  • @askdepop
    askdepop
    @askdepop
    Nov 19, 2024
    UK users are currently unable to create shipping labels due to an outage with our delivery service partner, Evri. Our team is working with Evri to identify the root cause and fix the issue as quickly as possible.
    93
  • @askdepop
    askdepop
    @askdepop
    Sep 23, 2024
    Some Android users are being sent to the registration page when trying to log into their active Depop account with Google. We're working on fixing this. For now, you can log in directly using your username and password. Thanks for your patience.
    72
  • @askdepop
    askdepop
    @askdepop
    Aug 28, 2024
    We're aware of an issue for iOS users logging into version 2.308 of the app. To fix this just head to the App Store and upgrade to the latest version. If you have any difficulty remembering your password, head to this link here: bit.ly/4g1AmpS
    32