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thredUP Support
7,634 posts
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thredUP Support
@thredUP_support
Welcome to thredUP Support! Send us a DM if you have any questions. thredUP Support Twitter Hours: Monday-Sunday 8am to 5pm PDT
thredUP.com/contact
Joined June 2018
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  • user avatar
    thredUP Support
    @thredUP_support
    May 17, 2024
    Hello there, Thank you for reaching out to Customer Support! I'm sorry to hear that you received a items not as described. I've issued a full refund for the items to your original form of payment.
    1.5K
  • user avatar
    thredUP Support
    @thredUP_support
    Oct 9, 2022
    Hi . Thank you for reaching out to Customer Support!
  • user avatar
    thredUP Support
    @thredUP_support
    May 8, 2022
    Hello ! Thank you for getting in touch. We'd gladly help you reset your password. What is the email associated with your account?
  • user avatar
    thredUP Support
    @thredUP_support
    Sep 22, 2021
    👋Thrifters! In addition to our Twitter Support hours, we're also available via chat on our site & app Monday-Friday from 6am-8pm PST and Saturday-Sunday from 7am-5pm PST!
  • user avatar
    thredUP Support
    @thredUP_support
    Jul 16, 2021
    We have responded to your DM!