Questions tagged [travel-agents]
Professionals in the business of organising trips and selling travel services.
108 questions
6
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How can I configure Google Flights so that it only shows prices from airlines and not the travel agencies?
I'm trying to book a flight with a decent price via Google Flights, but the flight ranking by price is messed up due to Google Flights showing the minimum price one can obtain, which often comes from ...
- 62.9k
5
votes
1
answer
869
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Booked a flight through an OTA, the address in the invoice sent by the airline is wrong
A week ago I booked two roundtrip flights through an online travel agency (eDreams), both roundtrips are operated by WizzAir. I've always avoided OTAs, but in this case the tickets were significantly ...
- 53
10
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1
answer
4k
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OTA took our money but won't give confirmation for my flight until 24 hrs before
Zap flights took our money for our plane tickets to Costa Rica but won't give a confirmation number until 24 hrs before travel. What should I do?
- 109
6
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1
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206
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What does "BR CNTRL I" mean for "ticket coupon status"?
I recently bought an UA award ticket. Then due to an involuntary schedule change with the last segment, a phone agent managed to rebooked it to EVA Air to a slightly different destination, for free.
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3
votes
0
answers
319
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Why can't my travel agent find the same prices?
I've spent the last week booking flights. A friend of mine is a travel agent, so I asked her to find the best flights for us. Usually I book direct through the airline, but this was a bit of a ...
- 12.9k
7
votes
3
answers
2k
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Can I change flights directly with the airline when bought though an agent?
I bought a flight through SkyScanner which redirected to Cheers Travel which then sold me a Lufthansa flight. I bought a "Flexi" ticket for some extra fee which promised to allow a flight ...
- 311
1
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3
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2k
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When an online travel agency says that the booking is confirmed, does that mean that the actual flight tickets have been booked?
When an online travel agency says that the booking is confirmed, does that mean that the actual flight tickets have been booked? Or does that only mean that the travel agency confirms that the ...
- 62.9k
14
votes
2
answers
4k
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Flights canceled by travel agency (kiwi) without my approval
I'm having trouble with a travel agency and I don't know what to do.
One of my flights was cancelled by the airline. I looked on the travel agency website and it stated I could contact the airline ...
- 141
3
votes
1
answer
505
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Defective third-party booking - what action to take?
I booked a ticket through eDreams who usually gives me a fictitious email address to use. For the first time ever, that email address didn't match with what Ryanair has for the booking.
As eDreams ...
- 81.7k
12
votes
2
answers
3k
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Who's responsible and how to apply for a refund when the travel agent and airline give conflicting information/blame?
I made a flight booking from LHR to FCO to AUH to ICN several months ago. This ended up being changed to LHR-AUH-ICN. Between the time I booked my flight and the day of travel, I was sent several ...
3
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1
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2k
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Is there an API that lets me hold flight bookings for free for 7 days with verifiable PNR?
I am deeply into flight booking platforms lately and have been doing a lot of research about how the flight booking platforms function. Obviously, being a software developer, I thought of leveraging ...
-6
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1
answer
604
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Why do some airlines forbid their customers from using travel agents to book their flight tickets?
I read:
Ryanair does not allow you to book via a travel agent, so if you book a Ryanair flight via Kiwi you are in breach of their terms. Krist van Besien 7 hours ago
Why do some airlines forbid ...
- 62.9k
18
votes
3
answers
5k
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What potential issues may arise from using the Kiwi online travel agency?
I added an answer mentioning the Kiwi online travel agency. I received some feedback that it may not to be the best online travel agency in the world. What potential issues may arise from using the ...
- 62.9k
5
votes
1
answer
2k
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Why does my travel agent charge me for rescheduling flight dates?
I booked a ticked from a travel agency recently, for August. Now I want to change my return date and destination city, due to some personal problem. I contacted the travel agency but they are asking ...
- 51
20
votes
2
answers
7k
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How can I check if this airline ticket is genuine?
Some girl whom I met on fb started chatting & subsequently became friends, After couple of weeks She told me that she is going to revive her Jewelry Business for which she is coming to India. As ...
- 225