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Articles by Khaled
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Onfleet Raises $23 Million Series B
Onfleet Raises $23 Million Series B
I’m thrilled to announce that Onfleet has closed a $23 million funding round! This financing provides us with resources…
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157 Comments -
Introducing Onfleet OffsetApr 22, 2021
Introducing Onfleet Offset
Climate change is the greatest challenge of our time. In less than nine years, by 2030, the worst impacts of climate…
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34 Comments -
Announcing Onfleet's $14m Series AOct 30, 2020
Announcing Onfleet's $14m Series A
I'm excited to announce that Onfleet has raised a $14 million Series A round of funding! We will use these resources to…
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140 Comments -
The Three Essential Tech Tools Every Retail Delivery Fleet NeedsOct 9, 2019
The Three Essential Tech Tools Every Retail Delivery Fleet Needs
This piece was originally published in Retail TouchPoints. For a retail business running its own in-house fleet, the…
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Whitepaper: Perfect Grocery DeliverySep 5, 2019
Whitepaper: Perfect Grocery Delivery
Grocery is one of the most competitive segments of modern e-commerce. Consumers today demand higher quality, faster…
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4 Years and 40 Million Deliveries LaterApr 23, 2019
4 Years and 40 Million Deliveries Later
It’s been quite a journey building Onfleet over the past four years. What started as a simple idea to build the…
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Activity
6K followers
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Khaled Naim shared this🚨 Some big news to share! 🚨 After more than 10 incredible years and hundreds of millions of deliveries powered, as of this morning I am transitioning from CEO to Executive Chairman of Onfleet. I am thrilled to announce that Andrew Travis, my longtime partner in crime and our current COO, will be taking over as CEO. They say a founder’s job is to fire themselves from every role until there’s nothing left to do. Well, the hardest part isn't doing the work. It’s knowing exactly when to pass the torch to someone who can run the next leg of the race faster than you can. Why now? Simply put: The business is flying. We’re shipping product faster than ever, hitting new delivery volume highs, and growing faster than we have in years. The company is ready for a leader who lives and breathes operational scale. That leader is Andrew. Andrew knows the Onfleet DNA better than anyone. He’s been in the trenches with me since we were just a few guys in a room with an idea (and cardboard boxes and a ping pong table). As our second employee, Andrew’s been there steadfast, by my side, through pretty much all the ups and downs, the twists and the turns, building the business into what it is today. I’m leaving the execution in the most capable hands I know. As for me? I’m not going far. As Executive Chairman, I’ll be focused on big-picture strategy and trading my daily stand-ups for board meetings. On a personal note, leading this team has been the privilege of my lifetime. Onfleet has always been more than just a company to me; it has been my second home. But the thing that got me out of bed every single morning wasn’t the ARR or the product releases. It was the human impact of what we do. It was working alongside our incredibly talented team to enable our customers and their drivers to do their best work. Just the other day, I saw an app store review come in from a driver titled “My favorite app.” It read: “This is where I make money to take care of my family, so it is my favorite.” It stopped me in my tracks. It is easy to get lost in the software, the tickets, and the KPIs. But that review was a reminder that behind every task we power, there is a fellow human being trying to make a living, and a business owner trying to thrive. Because of the Onfleet team’s hard work, thousands of businesses are growing and tens of thousands of drivers are providing for their families with less stress, greater efficiency, and more delight. To the team, our customers, and our drivers: Thank you. 🙏 Onwards! 🚀
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Khaled Naim posted this🚚 Speed + Precision = Growth 📈 In an era where consumers expect their orders not just “soon” but "now", two retailers are showing how a sharper last-mile experience pays off: 🔹 Home Depot reports that investing in faster fulfillment (using both stores and DCs), plus better in-stock visibility, is delivering improved customer satisfaction and driving engagement and sales: https://lnkd.in/dpuY6VnK 🔹 Walmart’s e-commerce business surged 26% in Q3 as more shoppers opt for same-day or sub-hour delivery, showing that when you deliver fast and reliably, shoppers respond: https://lnkd.in/dBWp8ZJZ Here’s the takeaway for retailers: 👉 Faster delivery with accurate ETAs isn’t just a value add. It’s a competitive lever. When you reduce friction, make timing reliable, and optimize supply-chain + in-store fulfillment as one ecosystem, you boost customer trust and frequency, which in turn fuels sales and loyalty. The winners aren’t just the ones who offer fast delivery. They’re the ones who make it consistently predictable and delightful. And Onfleet helps thousands of retailers do both of those things. #Retail #Ecommerce #SupplyChain #LastMile #CustomerExperience #Fulfilment
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Khaled Naim shared thisJust wrapped our Onfleet exec team offsite and I’m feeling incredibly grateful. 😊 I get to work with a team of brilliant, driven leaders who also know how to not take themselves too seriously. One minute we’re in heated debate about product strategy, the next minute we’re elbow-deep in ramen noodles (which we made ourselves!). And then going full Squid Game on each other at Sandbox VR. 🦑 ☠️ As our CTO, Kjell H., said yesterday: “Onfleet has a truly special culture where you can argue to the brink of tears in the boardroom and then be actually crying of laughter five minutes later.” 🤣 We’re building some amazing new products to power the future of last mile delivery and having a great time doing it. Can’t wait to share what we've been cooking (other than ramen) 🚀 P.S. We're hiring! Check out our open positions here: https://lnkd.in/g7hC_uS
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Khaled Naim reposted thisKhaled Naim reposted this🚀 We’re hiring: Mobile Engineering Manager at Onfleet At Onfleet, we power the future of last mile delivery, helping businesses move goods efficiently and delightfully across millions of deliveries every week. Our mission is simple: make logistics feel effortless. We are looking for an experienced Engineering Manager based in Latin America or Canada with a strong background in mobile development on iOS or Android to lead one of our cross functional product teams. You will guide talented engineers working on iOS and Android, foster clarity and ownership, and make decisions that keep us moving fast without losing quality. Leadership at Onfleet means staying close to the work without smothering it, coaching when things are calm, and stepping in decisively when they are not. 💡 What you will do • Lead a high performing mobile team shipping impactful features • Coach engineers for growth, clarity, and accountability • Collaborate with product and design to deliver exceptional user experiences • Weigh in on architectural decisions, especially around iOS • Continuously improve processes, reduce noise, and sustain velocity 🌎 What we are looking for • At least 3 years of proven people management experience (not just “lead” roles) • Hands on iOS or Android experience within the past 6 years • Skilled at guiding decisions, resolving conflicts, and fostering trust • Excellent communicator, clear, empathetic, and fluent in English • Experience managing teams across time zones in Europe and LATAM You will join a global, remote first company that values autonomy, reflection, and results. Our engineering managers build environments where teams thrive, not through control, but through clarity, coaching, and courage. Location: Remote (Canada or Latin America) Core hours: East Coast Time (EDT) Apply here: https://lnkd.in/gjqGBWt9
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Khaled Naim shared thisCome find Onfleet at the Innovator's Showcase at National Retail Federation's NRF 2025: Retail's Big Show Europe Booth 4S128 next week!Khaled Naim shared this[One space. 30 pioneers.] We’re proud to unveil the Innovators Showcase participants ✨ From AI-driven personalization to immersive retail experiences and sustainable supply chain solutions, these innovators are solving retailers’ most critical challenges and redefining the industry. ✨ The 2025 Innovators Showcase companies include: 7Learnings | Advertima | Aura Vision | Ekyam.ai | EVERYANGLE | Fanfare | Haut.AI | Kahoona | Measmerize | BeMyEye | Nectar Social | New Black | Onfleet | Realytics | Reckon.ai | Rockfish Data | Selectika AI | Stork | Tradeverifyd | Trax Retail | TruRating | Twini | Veesual | Alice | Yofi | Zappar | London Dynamics Are you a VC or investor? 🍸 Register for our NRF 2025: Retail's Big Show Europe-sponsored cocktail party and receive a free 3-day pass to connect with the Showcase participants in person → https://luma.com/ye7evc8j 📍 Hall 4 – Paris Expo Porte de Versailles 📅 16–18 September 2025 Tusk Strategies #NRFRetailsBigShowEurope #NRF2025 #RetailTogether #RetailInnovation #RetailTech #NRFInnovatorsShowcase
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Khaled Naim reposted thisKhaled Naim reposted this🚀 We’re hiring a Senior Engineering Manager @ Onfleet We’re growing, and we’re looking for a strong, grounded Engineering Manager to lead one of our cross-functional teams. At Onfleet, leadership isn’t about hovering, but it’s not about detaching either. You create the conditions for smart execution: pushing clarity, enabling ownership, and stepping in hard when you have to. You don’t confuse autonomy with drift. When things are working, you support and amplify. When they’re not, you intervene early, directly, and with context. You have a sharp eye for inefficiency and a lean mindset. You spot waste in tools, process, team dynamics, and delivery flow, and you work methodically to remove friction, so the team moves faster, with more purpose, and less noise. You make the environment better, not just the output. This role is about: ✨ Building a high-performing, psychologically safe team that delivers ✨ Delegating to empower, and pairing it with transparency and follow-through ✨ Coaching with honesty, acting with clarity, and owning outcomes ✨ Partnering tightly with design and product to drive sharp execution ✨ Keeping the mission visible and the team aligned to it We operate remotely across the US, Canada, and Latin America. We’re asynchronous by default, focused, and outcome-driven. If you’ve built teams that ship and grow through calm and crisis, we want to hear from you.
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Khaled Naim shared this🚛 Big news at Onfleet! We’ve just turbocharged our board with the addition of Rob Howard as our newest independent director! Rob is the real deal — founder of two successful logistics startups: Ensenda (acq. by Transforce) and Grand Junction (acq. by Target), ex-VP of Technology at Target, and now CEO of Kindred Motorworks where vintage cars meet cutting-edge tech. 🚗⚡ He’s scaled companies, raised over $100M, and currently sits on the board of Shipt. Basically, if it moves from A to B, Rob’s probably figured out how to optimize, scale, and deliver it. 📦📈 We’re thrilled to welcome Rob to the Onfleet crew as we keep truckin' on our mission to build the future of last-mile delivery — smarter, faster, and of course, more delightful. 🏁 ⭐ Welcome aboard, Rob — onwards! 🛻💨
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Khaled Naim shared thisWe just wrapped up an incredible Onfleet Customer Advisory Board event in San Francisco with a powerhouse group of half a dozen of our amazing customers: Total Wine & More, Capsule, Sway, Eaze, The Rounds, and Fair Ortho Logistics, LLC. It was an energizing 24 hours of collaborative brainstorming, deep product insights, and a memorable evening at the Giants stadium! ⚾ The conversations were rich, honest, and deeply motivating. It’s moments like these that remind us how lucky we are to build Onfleet with our customers, not just for them. 🙏 Huge thanks to everyone who joined us—your ideas, feedback, and passion are already shaping what’s next at Onfleet. 💡
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Khaled Naim shared thisCome find the Onfleet team at Home Delivery World USA!Khaled Naim shared thisOnly 2 weeks until Onfleet joins the action at Home Delivery World USA 2025! We’re proud to sponsor this industry-leading event in eCommerce logistics. Don’t miss it! 👉 https://lnkd.in/g-qBn-Ae #HDWNashville
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Khaled Naim liked thisKhaled Naim liked thisRight now AI adoption is happening at two extremes. You have folks installing openclaw on the weekend and monitoring it all night, and then you have the other 99.5% of knowledge workers who are stuck waiting for IT to ship the AI capabilities they need. That’s why we’ve been maniacal about making agents not only powerful and safe but also *effortlessly* accessible for the marketing, sales, and business teams on the front lines of driving enterprise growth. A natural-language front-end isn’t enough. Business users need a complete solution – an intuitive system for codifying their expertise, deploying it in complex workflows, and connecting to the tools they use every day – without IT bottlenecks. And TODAY we’re releasing enhanced Playbooks & Skills that put MAXIMUM AI-building power in the hands of people closest to the work. Such a fun conversation with Fast Company's Steven Melendez digging into these new capabilities and what they’re unlocking inside The Clorox Company. Truly one of the BEST examples of what happens when you let the business lead. Matt Harker's team manages thousands of SKUs across retail partners. Every product detail page is art and science — claims, legal review, assets, compliance, publishing – across every brand, season, and retailer. Before WRITER, this was sequential, manual, and bottlenecked. They relied on a person to crunch all that stuff, then commission all the assets, check all of it, then publish. With WRITER the biz team used our intuitive building blocks to design the solutions they needed. Brand specific playbooks, seasonal routines that auto-refresh, legal expertise in Skills that’s used org-wide. They’re automatically orchestrating digital shelves that used to eat up weeks, so teams can adapt to new seasons, new demands, new opportunities in an instant and ALWAYS be where their customers are. This saves them over 85% in time and tasks – time they’re now reinvesting into the “art" of marketing. The strategy, the creative revenue-driving campaigns, all the EXCITING STUFF they could never get to before when PEOPLE were handling the bulk of coordination and execution. This is what happens when you match business DRIVE with enterprise POWER. HUGE thanks to Fast Company for including WRITER on this year’s Most Innovative Companies list! Full story: https://lnkd.in/gwnXYpgMWriter wants to be the go-to AI tool kit for the enterpriseWriter wants to be the go-to AI tool kit for the enterprise
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Khaled Naim liked thisKhaled Naim liked thisBeyond excited to share we've closed our $15m Series A - just 18 months since we announced our pre-seed! (link at article in comments) Cocoon is turning on new supply streams of low cost and low carbon cementitious materials for the construction industry; helping the world to keep building at lower cost and lower carbon. We have ambitious scaling plans and are building one of the fastest-moving companies in our industry to make an impact as soon as possible. It's less than 3 years ago that my co-founders and I met through Carbon13, and we've been rapidly moving through the TRL levels to bring our technology and material into the real world. Our next big step is to deploy a small scale, commercial production facility in the US in the next 12 months. I’m delighted to have Jacob Bro at 2150, Guillaume Bazouin at Brick & Mortar Ventures, and Nicholas Shekerdemian at The Venture Collective (TVC) join us on the journey and for the continued support from existing investors Wireframe Ventures, Celsius Industries, Gigascale Capital and SOSV. A big shoutout to Nicole Florack who is one of the most impressively knowledgeable investors in this space! Lastly, a huge thanks goes to the whole Cocoon team and my two brilliant co-founders Freddie Scott and William Knapp - it is only thanks to everyone's hard work we are able to continue on this challenging but fulfilling journey. Onwards and upwards! P.s. We are hiring, so check out our careers page for live roles.
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Khaled Naim liked thisKhaled Naim liked thisFour years ago we launched Al-Kindi Club to create a platform for Arab and MENA changemakers across the UK and Europe to share their stories. Especially in difficult times like these: this community feels more important than ever. 30 sessions later I'm still blown away by the depth of talent across the communtiy. We were very lucky this time to have Khaled Helioui 🇹🇳 with us to share his journey across UBS, TA Associates, Bigpoint GmbH and Plural. It's not everyday that you get to speak to somebody who was an early angel investor in Uber and Onfido, calls on Sam Altman for advice, and works with folks early in Anthropic. Khaled had a lot to share, and as always, it made me wish we recorded our sessions. The lessons that resonated with me: - Decide from confidence, not fear 🎯 Conviction beats defensiveness. - There is no single playbook 🧭 Find your edge �� and commit to it. - Resilience is the real differentiator 💪 How much pain are you willing to endure? - Ignore brands. Focus on substance 🔍 Evaluate ideas, not logos. Ask the tough questions. - Intellectual humility is non-negotiable 🧠 Clear thinking requires the ability to change your mind. - Tough markets reward true contrarians 📉➡️📈 Consensus is even less likely to outperform right now. -Who you partner with matters as much as capital 🤝 Alignment compounds — misalignment kills. h/t Layth Al-Qattan The Mosaic Rooms, and Salmaa E. Qawmena
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Khaled Naim liked thisKhaled Naim liked thisRecovering from failure. I've had to bounce back several times in life. My marriage failed, my first startup basically failed, my second startup failed. Each time it's taken me some time where I needed to heal, reset, and refocus. Each time I wasn't sure where life would lead. After my first startup and marriage failed at the same time (man, that was a tough period), it took a trip to India and six months to find a new role. I got lucky. Very lucky. A dream job, really, at McDonald's. It helped me enter the restaurant industry which I have absolutely loved. In 2023, when I'd been CEO at the end, it took me longer. Almost a year. India again helped. Pickleball did too. Like 3 hours a day. Now, thankfully, I'm flourishing. I've embraced fractional work, enjoy my lifestyle, and am making good money. The point of this is to say that if you're having a hard time recovering from failure, it's ok. Let the healing run its course. Forcing yourself to bounce back too quickly because of societal pressure can be counterproductive. Self-care is important. If you're struggling with the rebound and want to talk to someone who's had to do it several times, please reach out.
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Khaled Naim liked thisKhaled Naim liked this"Stop delegating AI. Get hands-on yourself.” Colin Kelton *GETS* it. When Colin and his team at Vanguard first got started with agentic AI, they all got in a room and mapped one workflow. They found 37 steps and 16 handoffs to produce ONE EMAIL. Most leaders would've immediately handed that mess to some transformation team and moved on. Colin started rebuilding it himself. He looked at how they could build the process a little differently, how they could actually get from A to B a little bit more direct. When the CMO is in the room, your teams stop waiting around for permission. They just start building too. Suddenly a 700-person marketing org isn't just "using AI,” but redesigning the entire business model around it. The room today in London was FULL of leaders who are driving this inside their orgs. They know rebuilding is now THE job. New org structures, new workflows, new ownership models. All of it. SO many great insights from Colin, Amish Mehta (Boots), Zsuzsanna Blau (VOIS), Michael Walker (Dior), Sara Sheridan (Beauty Pie), AJ Coyne (Monzo Bank), and more.
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Bradley Jones
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The UK’s EIS and SEIS schemes have powered thousands of startups over the past decade, including CROSSIP, the startup I co-founded. But while founders and investors have moved fast, the system hasn’t. 🐢 The investment limits for these schemes, along with the VCT programme, haven’t changed in nearly ten years. Inflation has eroded their real impact, reducing the capital available to the next generation of innovative companies trying to fund R&D, hire teams, and scale from seed to Series A. This isn’t about tax breaks. It’s about keeping the UK’s startup funding pipeline fit for purpose, and maintaining our position as a global hub for innovation. That's why I’ve signed the Growth Beyond Limits open letter calling on the government to increase the EIS and VCT investment limits, so founders can keep building ambitious companies right here in the UK. 💪 If you agree, you can add your name here: https://lnkd.in/eNYQgV6g
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Manny Bernabe
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New episode with Seyon Indran from Concept Ventures Vibe Coding in VC: Custom Tools and the New Wave of Founders Seyon is the Head of Research at Concept Ventures, the UK’s largest dedicated pre-seed fund. He’s leading their effort to develop a founder assessment platform that brings data and structure to one of venture’s most subjective decisions: who to back. In this episode, we dive into how AI and vibe coding are reshaping the landscape of early-stage investing—from how VCs operate to who gets funded. We also discuss his experience using Replit to build internal tools as a non-technical builder, the rise of solo founders, and why storytelling and lived experience are becoming powerful signals in founder evaluations. Listen now 👇 🎥 YouTube: https://lnkd.in/gBTM75Pt 🎧 Spotify: https://lnkd.in/gacSiYwk 🍏 Apple: https://lnkd.in/gBGrKBWJ What you’ll learn: 🔸 How Concept Ventures is building a platform to surface exceptional founders early 🔸 The role of AI and vibe coding tools in democratizing software creation 🔸 Why the next wave of startups may come from solo, non-technical founders 🔸 The importance of founder narrative, insight, and “vibe” in a post-SaaS world 🔸 The shift from gut feel to structured, data-informed decision-making in VC 🔸 What vibe coding actually is—and why it’s here to stay 🔸 Why more VCs are building their own internal tools 🔸 What makes Replit uniquely effective for non-technical builders
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Peter Scott
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Pitches & Pistols 🤣 Pulp Fictions Vincent Vega & Jules Winnfield 𝐃𝐢𝐝 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰? Only 8% of UK venture capitalists have prior startup operational experience. In contrast, over 60% of partners at top Silicon Valley VC firms are former founders or CEOs. Financial Times Nov 2024 As Yorkshire AI Labs’ Managing Partner David Richards MBE said at this week’s Rainmakers Conference at Old Trafford: “Too many UK VCs are advising founders on journeys they’ve never taken.” Founders don’t need theory, they need someone who’s been in the trenches, not read about them.....Someone who’s come under contact… and knows how to return fire. At Yorkshire AI Labs LLP and The Digital Forge CIC, we champion the belief that firsthand entrepreneurial experience is invaluable in venture capital. Let's advocate for an inclusive venture ecosystem where battle-tested founders & Operators help raise the standard of support across UK venture for emerging entrepreneurs. Thanks to TheBusinessDesk.com for a great event. Thanks to Daniel Olmedo Nieto for the video, hilarious! #ForgedForGrowth #Patagonia #RainmakersConference25
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Jonathan Hollis
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🚀 We launched (yet) another fundraising accelerator last week! 💰 This particular investment-ready programme supports under-represented founders in London, and is funded with the support of Mayor of London, Sadiq Khan via the UK Shared Prosperity Fund, delivered in partnership with Funding London. 📈 We covered a whole host of topics including types of investors available at different stage, how they think, building FOMO in a fundraise and what best-in-class investor documents look like. 👉 Our mission - to increase the number of funding rounds led by female or ethnic minority founders and have a material impact on the fundraising statistics over the next 12 months.
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Vijay Rathee
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2025 was a record-breaking year for UK tech. 56,615 new tech #companies were incorporated last year. That's a 17% jump from 2024, and 47% higher than five years ago. Despite economic uncertainty, founders are still betting on #UK. Here's what stood out: 🏴 Wales saw 79% growth in tech incorporations 🏭 West Midlands up 27% 🚀 76% of tech leaders feel confident about growth 💰 UK AI sector hit £23.9bn in revenues 📊 AI growing 150x faster than the broader economy #London is still the biggest hub (27,164 new companies), but the real story is regional growth. Tech is spreading across the country. The trajectory is clear: the UK isn't just surviving as a #tech hub. It's thriving. If you've been sitting on a startup idea, the conditions have never looked better. Read the full breakdown 👇 https://lnkd.in/e_xEZnzA 🚀 Building a tech startup in the UK? Join The Tech Founders #community #UKTech #Startups #TechFounders #Entrepreneurship #AI #UKBusiness #StartupLife
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Jesse Heasman
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Aziz Ben Allala
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Adam French
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The postcode lottery of opportunity is alive and well in tech funding. Less than 2p of every £1 of UK VC funding goes to all-female founding teams. But there's another barrier that's equally persistent: socio-economic background. The path to founding a tech company isn't just about having a brilliant idea. It's about having the financial cushion to work unpaid, the network for warm introductions, and the cultural capital to navigate unwritten rules. This isn't a footnote - it's systemic. The Pipeline vs Power debate gets to the heart of whether this is about not enough founders from diverse backgrounds entering the system, or whether the gatekeepers themselves define opportunity in exclusionary ways. The evidence suggests it's both. Real social mobility in tech means examining not just who gets funded, but who even gets the chance to try. The Tech Debate: Pipeline vs Power - link in comments 👇
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Charles Wong
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"Large US players can often adapt around supply-chain constraints, Wong added, but many smaller firms cannot... There are plenty of founders and businesses in the space which don't have those protections, don't have those fail-safes, and they're going to be disproportionately affected." Thanks S&P Global and Stefan Modrich for the quote on what is a hugely important, high-stakes issue for the world. https://lnkd.in/gHr3S7tz
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Conner Chyung
Ditto • 3K followers
The standard two-week sprint cadence just simply doesn’t work for an early-stage startup... As a founder of a company at the earliest stages, there’s a nearly infinite number of things you could be doing that might move your business forward. They say you should always be tackling “the biggest risk to the business” – I’ve come to understand that figuring out what that is ends up being more than half the battle. Recently, the Ditto team has developed a new way to operate that gives us space to develop a perspective and make big bets with confidence. The catch? It involves NOT writing code for weeks at a time… Since launching Ditto, we’ve doubled our user base twice in the past two months. As the firehose of feature requests, bug fixes, and new ideas comes in, it’s become more and more difficult to zoom out and do higher level thinking. It’s easy to justify fixing one more bug or shipping that small piece of polish that so many users are asking for. But we were seeing all of that busy work trade off with our ability to zoom out and take a third-person perspective of where we were heading. From this, we’ve learned two important lessons: 1. It’s important for us to intentionally create space to think, reflect, and explore. 2. We can take data into consideration and from our own opinions. But, at the end of the day, we always follow our instincts. Taking inspiration from Basecamp's (37signals) Shape Up, we decided to split our sprints into two separate phases. Phase A: For two weeks, we focus on discovery, research, analyzing data, talking to users, and forming opinions. During this period, we are having hours of conversations, spending time writing memos, and formulating bets. During this time, we also don’t write a single line of code. Phase B: Then, for the next four weeks, we’re focused entirely on building without looking at any metrics or doing any planning outside of the work we committed to shipping. When I explain this process to other technology leaders, they think we're either brilliant or completely unhinged. This approach doesn’t feel natural. The easiest thing to do as a founder is to just maintain the path in front of you. Especially for social apps — you’re constantly receiving validation from a small cohort of users who request new features and pull you in different directions. Startups at the earliest stage are walking around in a maze in the dark. Without being able to zoom out and assess what’s happening at a higher level, that path can kill your company unless you’re very, very lucky.
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Suranga Chandratillake
Balderton Capital • 20K followers
Interesting to read the latest round of posts from European VCs about how it's important to work all day every day to compete with the [Americans/Chinese/Japanese/Indians...insert your favourite bogeyman work culture here]. A few quick points I'd make in retort: 1) Building a really big company is a marathon. No one works all day, every day for a decade or two. You have to build balance into the journey. 2) There are absolutely moments in time when you do need to work insanely hard. You can't expect a 9-5, 5 day a week existence and build a 'venture scale' business. I did plenty of all-nighters building my company. But, when you don't need to be all-in, use the gap to recover, reflect, recharge, etc. 3) Reflection is really key. A lot of founders are very buried in the detail - feeling busy, moving little things forward constantly feels like progress. I definitely fell for this. The better founders know when to step back, reflect, talk to others, etc. Bill Gates always took a week out to read and reflect while becoming the richest person on the planet - if he found the time to do it, you probably can too. 4) We built a detailed, multi-level Performance and Wellbeing program for Founders specifically to address this - it was modelled heavily on what people in other performance work do (musicians, sportspeople, high level politicians, etc). Guess what - they don't all sprint all of the time. They build in rest, think about diet and exercise, lean on family and support, etc, etc. 5) Finally ... all the versions of this post I've read are from VCs who've never built a technology company themselves. I remember such 'advice' well when I was a founder. If you're a CEO, don't listen to a jumped-up finance bro in a hoodie who has never done your job telling you how to do it! If you ever work with Balderton I can promise you that we will have HUGE expectations and hopes for the company you're building but one of the reasons we're working with you is that we believe you will do what it takes to try your best to get there - don't expect paranoid micro-management.
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