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WARM WEATHER NOTICE

Warm weather shipping is in effect for some areas. Due to the risk of product melting during transit, the standard shipping option is not available for some states. Deliveries to these states can choose the Expedited or Overnight shipping options. All orders are shipped with ice packs and insulation to ensure product integrity. Please note that warm weather restrictions are based on temperatures in both the order fulfillment location AND shipping destination, as well as other factors like destination's proximity to fulfillment location. For full details see shipping information.

Orders placed after 10 AM PT on Wednesday requiring ice may be held to ship on the following Monday to prevent melting.

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Frequently Ask Questions and Answers

When will my order ship?

We do our best to ship your orders as soon as received.

During checkout, you will see available delivery options for every ship to address you specify, and an estimate of when that shipment will arrive. Choose the option that's best for you, and we'll get your order carefully packed and sent to you.

As our team works diligently to fulfill your orders, there are other external factors such as delay by FedEx that we cannot control. During higher volumes of orders, FedEx may experience shipping delays.
To learn more, please see our Shipping Information

How do I obtain a Promotion Code or Coupon?

All current Ghirardelli.com promotions can be found below. These promotions are only valid on Ghirardelli.com. Offers cannot be valid after coupon or promotion has expired.
Promotion Details

Can I add a personal gift message to my order?

Yes, just select the Add A Gift Message button at the top of your shopping cart and follow the directions. The personal message will appear on the packing slip inside the shipping box. And don’t worry, the packing slip doesn’t show pricing.