Companies are more discerning than ever about their workplace location and offerings.
In a new article for CoStar, HOK’s Tim Hatton, Interiors practice leader, explores changing attitudes about the workplace and what that means for owners and developers
Beyond rent, fit-out cost, service charge and employee experience, the questions are now about whether a workplace can demonstrate its value in performance, culture and talent:
⭐The commercial driver is talent. People need different environments for concentration, collaboration, informal learning, confidential conversations and recovery between tasks.
⭐Acoustics, lighting, quiet space, spatial variety and neurodiversity are increasingly becoming requirements from the earliest stages of design.
⭐The amenity conversation is becoming more practical, too. Instead of asking what photographs well, occupiers are looking at what makes life easier for people, from cafés and healthcare facilities to parcel collection, cycle infrastructure, showers and concierge-style services.
⭐And another shift is already underway: AI. For years, workplace planning revolved around balancing desks with collaboration space, with 60:40 often treated as the standard ratio. AI-enabled work is making that too blunt. As employees spend more time working alongside large language models and digital assistants, demand for focused, uninterrupted space is rising.