Doher Drizzle Pablo ,MCT, MVP, MCP

🔥 Agentic Patterns and Implementation with Agentforce whitepaper From direct manipulation to goal-oriented delegation. At the forefront of this transformation are AI agents—autonomous, intelligent entities capable of understanding, reasoning, and acting on behalf of users. This whitepaper provides a technical exploration of the primary types of AI agents: Conversational, Proactive, Ambient, Autonomous, and Collaborative. It defines each type, presents specific Customer Relationship Management (CRM) use cases, and provides an architectural blueprint for building these agents on the Salesforce Agentforce Platform, complete with technical examples leveraging Flow, Apex, Data 360, Agent2Agent (A2A) communication, and Model Context Protocol (MCP) interoperability. 🔗 https://lnkd.in/dhpJPmhD #francepartnerlegend #datacloud #agentforce #salesforce

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📢 NEW: Advanced Approvals in Power Platform – Build complex, multi-stage workflows with conditional logic ✅ 📽️ Watch: https://lnkd.in/gCUT6Wjx Demo: 3-stage SharePoint based travel request approval workflow with dynamic routing based on travel cost #PowerPlatform

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Game-Changer Alert: ServiceNow’s AI Agent Platform is Reshaping the Future of Enterprise AI — and We’re All In As a proud partner of ServiceNow, we've had the privilege of witnessing something extraordinary: a true leap from traditional automation to orchestrated, intelligent agentic workflows — all within the trusted Now Platform. This isn’t about another chatbot. This is about redefining how work gets done. What makes this a game-changer? → ServiceNow has moved beyond static automation into the world of multi-agent collaboration. AI Agents that don’t just provide information — they make decisions, act across systems, and adapt in real-time. → With AI Agent Studio and AI Agent Orchestrator, organizations can build and coordinate agents across IT, HR, Customer Service, Compliance, and more — all with enterprise-grade governance, transparency, and control. → And for partners like us? This is a goldmine of opportunity. We’re now co-creating and deploying agent-based solutions faster, with more precision, and greater client impact than ever before. Real-world magic we’re seeing with our clients: • IT teams resolving incidents in under 8 minutes — autonomously • HR onboarding flows that complete in hours, not days • Compliance and risk agents that proactively monitor and act — without human nudge • Customer service agents that initiate workflows, escalate intelligently, and close faster The AI Agent Platform has fundamentally changed the conversations we’re having with our clients — from “how do we automate this task” to “how do we rethink this entire workflow.” This is not a feature. It’s a foundational shift. A new paradigm of work. As a partner, we’re excited — because this platform empowers us to do what we do best: build transformative solutions that scale. Hats off to the ServiceNow team for delivering not just an AI offering — but an AI movement. Let’s build the future of work — together. SimplifyNext ServiceNow #AgenticAI #ServiceNowPartner #EnterpriseAI #AITransformation #AutomationReinvented #FutureOfWork #NowPlatform #AIAgents #DigitalInnovation

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🚀 Excited to announce the release of my latest NuGet package: https://lnkd.in/dRRZnUQn If you're working with Dynamics 365 Customer Engagement (Dataverse), this library is crafted to make your development experience smoother and more efficient. 🧰 The package includes powerful utility methods for: Building flexible and reusable QueryExpressions Fetching OptionSets and Lookups Managing records (Create, Update, Delete) Connecting to Dataverse using client credentials Retrieving metadata and attributes Executing and managing workflows Role and team member utilities Duplicate detection …and much more! 📌 This is the upgraded version of my previous package: 👉 Dynamics365CEOperationsMethods 📖 Dive into the README, "url: https://lnkd.in/dPbjC6md" for full usage details and examples. 🙌 Whether you're building tools, integrations, or automating complex business logic in Dynamics CE, this package is built to save time and ensure clean, reusable code. Give it a try and feel free to share your feedback or suggestions! #Dynamics365 #Dataverse #MicrosoftCRM #PowerPlatform #NuGet #CEOperations #MSDyn365 #Developers

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If you want to develop products or apps and need to learn technical AI skills, Product Foundry AI are now providing coaching and training based on your usecase on a regular basis. Think of it hands-on skill development for yourself. Watch yourself grow.

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https://lnkd.in/ddKj348B Learn how to create PowerApps with SharePoint List in minutes and stop wasting time on complex app development. Watch this video for a quick and easy tutorial!. How to Create PowerApps with SharePoint List | Full Tutorial for Beginners (2025) 🔍 Are you looking to build a PowerApp using SharePoint List as your data source? In this step-by-step PowerApps tutorial, you'll learn how to connect a SharePoint List to PowerApps, design a modern and functional canvas app, and publish it for your team or organization — no coding required! Microsoft PowerApps is a low-code development platform that allows you to create powerful business applications quickly and easily. When combined with Microsoft SharePoint, you can automate workflows, create custom forms, and build interactive apps that transform how your team works. 🎓 What You’ll Learn in This PowerApps Tutorial: ✅ How to create a SharePoint List ✅ How to connect SharePoint Online with PowerApps ✅ How to create a canvas app from SharePoint list ✅ Designing custom forms and adding input fields ✅ Displaying list items using PowerApps Gallery ✅ Writing PowerApps formulas for logic and interactivity ✅ Testing and publishing your PowerApp in Microsoft Teams or browser ✅ Best practices for PowerApps with SharePoint integration #PowerApps   #SharePoint   #Microsoft365   #PowerPlatform   #LowCode   #BusinessApps   #DigitalTransformation   #AppDevelopment   #Automation   #Productivity   #NoCode   #CanvasApp   #PowerAppsDevelopment  

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𝗔𝘂𝘁𝗼𝗻𝗼𝗺𝗼𝘂𝘀 𝗔𝗴𝗲𝗻𝘁𝘀 𝗶𝗻 𝗗𝘆𝗻𝗮𝗺𝗶𝗰𝘀 𝟯𝟲𝟱 𝗳𝗼𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗻𝗱 𝗦𝗮𝗹𝗲𝘀 Autonomous agents in Dynamics 365 represent a significant shift from traditional automation models. 𝗜𝗻𝘀𝘁𝗲𝗮𝗱 𝗼𝗳 𝗿𝗲𝗹𝘆𝗶𝗻𝗴 𝗼𝗻 𝗿𝗶𝗴𝗶𝗱 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀 𝗼𝗿 𝗽𝗿𝗲𝗱𝗲𝗳𝗶𝗻𝗲𝗱 𝘀𝗰𝗿𝗶𝗽𝘁𝘀, these agents introduce 𝗮𝗱𝗮𝗽𝘁𝗶𝘃𝗲 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝗿, enabling systems to respond dynamically to changing conditions. My today's article examines the underlying principles that make this possible, including orchestration logic, state management, and the integration of reasoning capabilities within business applications. I explore how these agents differ from conventional bots and flow-based automation, focusing on their ability to handle multi-step processes without constant human oversight. The discussion encompasses architectural considerations, including scalability, error recovery, and compliance, which are crucial for enterprise adoption. By analyzing these aspects, the article provides clarity on what autonomy means in a regulated, data-driven environment. Practical examples illustrate how autonomous agents can streamline operations, such as resolving complex service cases or triggering proactive actions in supply chain scenarios. These examples highlight not only the technical mechanisms but also the constraints and governance models required to maintain control. If your interest lies in understanding how AI-driven autonomy integrates into Dynamics 365 without compromising reliability or compliance, this article offers a detailed, technically grounded perspective. #microsoft #AutonomousAgents #AIinBusiness #CustomerService #SalesAutomation #copilotstudio #mvpbuzz

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If you're looking for great insights into #PowerPlatform architecture and CRM best practices, click the link to check out Shrikant Sharma's great blog to explore real-world use cases and technical deep dives! https://lnkd.in/gWV82vsE

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Microsoft’s new AI Agent for D365 Finance & Operations, powered by Model Context Protocol (MCP), is reshaping business apps: ✅ Automates procurement & finance workflows ✅ Connects ERP, CRM & external data in real-time ✅ Reduces manual tasks, focus strategic activities This is not just automation—it’s intelligent ERP transformation. 💡 Ready for AI-powered operations?

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