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Frank Wolfe CAE shared thisI do not have any personal interest in this company. But I am reposting this because this story is exactly what others I know have experienced...including our household. If anyone take expensive drugs or if you know those who do, you should check out Cost Plus yourself. Mark Cuban started this company and it is another one of his success stories. Generic drugs on this site are less expensive than an insurance co pay in some instances. Please consider this a public service post.Frank Wolfe CAE shared thisYou deserve to know the immense gratitude I, and I’m sure many other patients, have for you and Cost Plus. Less than a week ago, I was sobbing, having learned that my copay assistance had been entirely used up for the rheumatoid arthritis drug, Xeljanz, that I had been taking, leaving me with a retail cost in the thousands per month, despite having insurance through my husband’s employer. After catching my breath, I called my doctor’s office, and within an hour, a nurse had my prescription sent, and your pharmacy had processed it for medication that will now cost me less than $40 a month. It is not hyperbole to say that this medication will help me continue to engage in my kids’ lives, keep me from experiencing excruciating pain, allow me to care for my own personal hygiene…and likely keep me out of a wheelchair. Thank you! Thank you for caring for folks who often have no advocates and who have exhausted themselves emotionally and physically just trying to find pharmaceutical therapies to address their medical issue. I have had RA since I was a toddler. I’ve tried virtually all of the medications on the market. I’ve never been uninsured. But the last few years have been a constant battle to get my needed medications. I really had nearly lost hope last week. I’ve maintained positivity throughout my disease, but I felt like everything was outside of my control. Access to my medication through your pharmacy provided me hope after I’d been told there was none. Please know how incredibly impactful that is! Again, thank you so, so much!
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Frank Wolfe CAE shared thisJoin Tessa Leverett, MSA and the rest of our great membership in fun VisitReno for an excellent learning experience.
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Frank Wolfe CAE shared thisHospitality Financial and Technology Professionals (HFTP®) congratulates Past Global President, Agnes DeFranco, for being honored with this prestigious award from Central CHRIEFrank Wolfe CAE shared thisCongratulations to my good friend, colleague and just an amazing person Agnes DeFranco for being recognized with the Stevenson W. Fletcher Achievement Award at the ICHRIE conference this past week. If you attended the Conrad N. Hilton College she was for sure part of your hospitality journey!🎉
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Frank Wolfe CAE posted thisHospitality Financial and Technology Professionals (HFTP®) has recognized that there is only one North American event other than our own and our partner events that appropriately provide the knowledge and education the industry needs when it comes to AI and that is Destination AI Forum. Industry stakeholders have asked us why HFTP did not create our own conference rather than endorse Destination AI Forum. The answer is two fold...technology education should not be a sub title of a "sheets/general conference" but a deep dive and the other is the industry does not need another conference to squeeze our partners who pay the sponsorships and memberships. American Hotel & Lodging Association AAHOA BLLA - Boutique & Luxury Lodging Association Hospitality Technology Next Generation Hospitality Upgrade Hospitality Net Hospitality Technology HOTEL MANAGEMENT Magazine Hotel Business Magazine
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Frank Wolfe CAE shared thisWhat an interesting idea.Frank Wolfe CAE shared thisRoomza’s users are about to get an all new way to book hotels: by the room. As an entrepreneur, I try to solve problems I’ve experienced personally, and that’s what Samantha and I did with Roomza 2.0. Here’s what happened: We operated a boutique hotel where each room was very different. We cobbled them together into categories as best we could for pricing and distribution, but it was frustrating and commonly led to revenue leakage from guests who felt duped by the photos online. We needed a way to price and sell each room individually, based on how they were experienced by real guests… not just a blind guess from us. We wanted rooms intelligence and a way for people to leave us door-level feedback and intel. We wanted automated work orders from that guest feedback to help streamline facilities maintenance in a complex operating environment. The trouble? That didn’t exist. So we created it, and pivoted our company in the direction of this problem. Hotel people: Want to get involved? We’re looking for hotels on Mews, Cloudbeds, or Opera who want to join our pilot program for rooms-level pricing and distribution to consumers. Please reach out to me or Sam. Happy New Year and safe travels, all!
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Frank Wolfe CAE reposted thisFrank Wolfe CAE reposted thisHITEC 2026 made one thing very clear: AI is no longer the interesting part of the conversation. What happens next is. ➡️ Could AI agents become the next layer of hotel distribution? ➡️ Could they become the new OTAs? ➡️ Who owns the guest relationship when travellers ask machines before they ask brands? ➡️ And how do hotels automate the work without automating away the hospitality? For me, the biggest takeaway from San Antonio was this: The hotels that win will not be the ones simply “using AI.” They will be the ones that connect technology, finance, commercial strategy and operations well enough to turn it into measurable value. Through HFTP London Chapter, we’ve pulled together a public first look at some of the HITEC2026 themes we think matter most for hospitality leaders. Read the preview below. The full write-up is available to HFTP London Chapter members. #HITEC2026 #HITEC #HFTPLondon #HospitalityTechnology #HotelTechnology #HospitalityLeadership #AIinHospitalityHITEC 2026: What hospitality leaders were really talking aboutHITEC 2026: What hospitality leaders were really talking about
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Frank Wolfe CAE shared thisInteresting stat.Frank Wolfe CAE shared thisPeople ask AI about hotels, and AI is likely quoting... Reddit. Read the latest research briefing for hoteliers from Roomza. Questions? Want to chat? Grab a time at roomza.com/meet/curtis; I'd love to meet you!
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Frank Wolfe CAE reposted thisFrank Wolfe CAE reposted thisPlanning is always better with a cold one, especially in a very hot London! ☀️🍻thank you The Beaumont Mayfair HFTP London Chapter Board meeting this afternoon was in person, as we put the final touches on our next event coming in September. Looking forward to bringing together hospitality, finance, and technology leaders for another fantastic evening of learning, networking, and industry conversations. See you in September! Jason D. Gavin A. Natallie Cobden MIH Charly Livock MIH Olivia Lord #HFTP #HFTPLondon #Hospitality #HotelTechnology #Networking
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Frank Wolfe CAE shared thisHospitality Financial and Technology Professionals (HFTP®) Hospitality AI Collective, Powered by HFTP's AI Council has announcements. Check out the latest in my blog about today's meeting. https://lnkd.in/gUphSjZX AAHOA American Hotel & Lodging Association BLLA - Boutique & Luxury Lodging Association Club Management Association of America Club Management Association of Europe (CMAE) HSMAI HSMAI Region Europe HOSPA Hospitality Net Hospitality Upgrade Hotel Online IFBTA (International Food and Beverage Technology Association) HOSPAHFTP’s AI Collective Solidifies Roadmap To Provide Industry-Wide ResourcesHFTP’s AI Collective Solidifies Roadmap To Provide Industry-Wide Resources
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Frank Wolfe CAE liked thisFrank Wolfe CAE liked thisWell, this is a first... "How did you hear about us?" - me "The founder of [insert our competitor] told me about you." - Prospect We lost a deal to this competitor last year (that still stings, btw) and he's out there telling new prospects about us?! A true class act. He heard the prospect when she said, "an employee should be able to see how they're performing at anytime, every day if they want to. The performance management process should be that continuous." And he thought of us! Thank you. P.S. I'm not sure if he'd want me to out him so I won't. Unless he answers my DM and tells me it's okay :)
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Frank Wolfe CAE liked thisFrank Wolfe CAE liked thisAre you staying at the beautiful Signia by Hilton Atlanta for Hunter Conference? Please consider leaving a room review! This is a big boost for discovery, helping guests and their AI companions like ChatGPT and Perplexity get to know each room better.Find Signia by Hilton Atlanta Georgia World Congress Center's Best Rooms on Roomza.comFind Signia by Hilton Atlanta Georgia World Congress Center's Best Rooms on Roomza.com
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Frank Wolfe CAE liked this6️⃣2️⃣0️⃣0️⃣ 🎉Frank Wolfe CAE liked thisRoomza added it’s 6,200th hotel today, the NCED Conference Center and Hotel in Norman, Oklahoma. 🎉 Did you know? This property is owned by the United States Postal Service!
Licenses & Certifications
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Certified Association Executive
American Society of Association Executives
Volunteer Experience
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Dean's Advisory Council
University of Central Florida – Rosen College of Hospitality Management
Education
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Advisor
Wayfare VC
Science and Technology
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Adjunct Faculty
Academy of Association Management
Education
Publications
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Balancing innovation with practicality: the IT challenges in 2011
Ecole hôtelière de Lausanne
As consumers, we are all used to the idea that technological change is continuous – and accelerating.
But how do you deal with this when you’re in charge of technology in a hotel company, and your job
is to keep up with guest expectations, make sure critical systems are all up-to-date, ensure security –
and justify the investments ?Other authors -
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Balancing innovation with practicality: the IT challenges in 2011
Ecole hôtelière de Lausanne
As consumers, we are all used to the idea that technological change is continuous – and accelerating.
But how do you deal with this when you’re in charge of technology in a hotel company, and your job
is to keep up with guest expectations, make sure critical systems are all up-to-date, ensure security –
and justify the investments ?Other authors -
Honors & Awards
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Most Influential Hospitality Association CEO
AI European Union
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International Hospitality Technology Hall of Fame
Hospitality Financial and Technology Professionals
http://www.hotel-online.com/News/PR2011_2nd/May11_FWolfe.html
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75 Profiles of Leadership
LODGING Magazine
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Champion of Technology Education
International Hospitality Industry Technology Association
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Paragon
Hospitality Financial and Technology Professionals
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Technology Trailblazer
Hotel Business Magazine
Organizations
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Emirates Academy of Hospitality Management
Adjunct Senior Research Fellow
- PresentThe Emirates Academy of Hospitality Management (EAHM) is one of the world’s top 10 hospitality management universities offering undergraduate, graduate and study abroad programs. EAHM programs of study are fully accredited by the Ministry of Education in the United Arab Emirates, the Institute of Hospitality in the United Kingdom and THE-ICE (International Centre of Excellence in Tourism and Hospitality Education) in Australia. It is also a higher education member of the Council of…
The Emirates Academy of Hospitality Management (EAHM) is one of the world’s top 10 hospitality management universities offering undergraduate, graduate and study abroad programs. EAHM programs of study are fully accredited by the Ministry of Education in the United Arab Emirates, the Institute of Hospitality in the United Kingdom and THE-ICE (International Centre of Excellence in Tourism and Hospitality Education) in Australia. It is also a higher education member of the Council of International Schools (CIS) and member of the Association to Advance Collegiate Schools of Business (AACSB).
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