AI Anxiety Points to Organizational Capabilities

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AI anxiety isn't a technology problem - it's a structural signal. In my latest column, I argue that the worry we keep hearing about AI is actually useful: it points to the organizational capabilities we haven't built yet. The goal isn't to eliminate the worry. It's to listen to what it is telling us to build next.

Why do conversations about AI so often circle back to the same concerns? According to Jon Webster, COO at CPP Investments, it may be because organizations are trying to solve the wrong problem. In his latest column, Jon argues that AI-related worry is not primarily about technology. It is a symptom of a deeper challenge: building the organizational structures needed to manage a rapidly changing environment. The question isn't how to eliminate the worry. It's what the worry is telling us to build next. Read his latest column at CPP Investments Insights Institute “Why Worry? AI Anxiety Is Structural:” https://lnkd.in/gZ3pFDid #CPPInvestments #InsightsInstitute #LeadershipPerspectives #EmbeddingEdge #FutureOfWork 

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Jon, love this. It really resonated with me. One thing I've learnt over the years is that the hard part is rarely the technology. It's having the conviction to think ahead, create a vision for where the business needs to be, and make decisions before everyone is comfortable with the change. To me, AI is another example of that. Take AI-enabled software engineering. Reducing the cost of change isn't fundamentally a tooling problem; it's an operating model problem. It means rethinking how teams build software, how decisions are made, where accountability sits, and what guardrails need to exist. The technology will keep evolving. The real differentiator will be leaders who can see around the corner and redesign the organisation before change is forced upon them.

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Jon, great read with useful examples. The response to AI mirrors our collective reaction to any massive change event. A mix of hope and anxiety. And at a population level, it's useful as a checks and balance to possible excess.

It's refreshing to see AI adoption framed as an organizational challenge rather than just a technology challenge. Thanks for sharing, Jon.

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It's been a long time since lbg mca, Jonathan, and I couldn't agree more, I hope you are well Models gain capability ever faster and it serves to highlight the increasing gap to application. The AI majors know it. You already employ your most valuable 'forward deployed engineer'. Find them, leverage them, reward them and you'll survive. Everyone has the same tools, application is the only moat.

These guys are listening to the signal through the noise. Www.henon.ai

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