Closing the Belief Gap in Communications

Article published in ICSI-WIRC's Newsletter e-focus - Jan to Mar 2026 on the topic, "Including Stakeholders Interest in the Boardroom". https://lnkd.in/dcXABKxn

This article published in the ICSI-WIRC's Newsletter e-focus - Jan to Mar 2026, examines the need to incorporate stakeholder interests such as employees, suppliers, and consumers, into corporate boardrooms. Moving beyond shareholder-centric profit maximization, it advocates for a stakeholders' board representing diverse groups through works councils, supplier advisory boards, and consumer accountability mechanisms, fostering true corporate democracy and sustainable development.

POLICY TIMING A good policy introduced at the wrong time will struggle. A moderate policy introduced at the right time will gain traction. Policy effectiveness is not driven by content alone. Timing, institutional readiness, and stakeholder alignment are often the decisive factors. At Eagles Perspective Communications Ltd, we emphasize a critical principle: Policy success depends on when it is introduced as much as what it contains. Strategic communication ensures that policies meet a prepared environment where adoption is possible, and impact is sustainable. #PolicyStrategy #StrategicCommunication #PublicPolicy #Governance #InstitutionalStrengthening #StakeholderEngagement #PolicyImplementation

A principle that applies as much to our work at Tractivity as it does to stakeholder engagement: under-promise and over-deliver. We hear it from clients all the time, the moment expectations are set too high, even good outcomes feel like failures. Rhion Jones wrote a great piece on managing stakeholder disappointment. Practical and grounded in real experience: https://lnkd.in/e4rHKsMM

Return surveys aren’t just about your Corrective Action Plan. 😳😳😳 Yes you work hard to correct the deficiencies The Joint Commission identified. But on a return survey, they can and will look beyond what was cited. 👀👀👀 We recently helped a client successfully clear all 59 findings they had from a TJC survey. This was definitely a result of trust in our process, serious effort, organization, and preparation from their team. But the key takeaway? ❓❓❓ You must be ready everywhere, not just where you were cited!!! ✅✅✅ Surveyors are evaluating your entire environment, processes, and culture of compliance not just your corrective action plan. 🛑🛑🛑 Stay ready. Stay consistent. Stay accountable across every department. 🇺🇸🇺🇸🇺🇸 Because success isn’t just fixing what was found, it’s proving everything is in order. 🚀🚀🚀 If you want a team that prepares you for the full picture, not just the checklist, The Cottano Group is here to help. Reach out today and let’s get your facility truly survey-ready. #TheCottanoGroup #SurveyReady #TheJointCommission #HealthcareCompliance #RegulatoryReadiness #PatientSafety #HealthcareLeadership

Today marks the beginning of another adventure with another pacific neighbour, PNG. What an absolute honour to be invited into their system to help them develop a good clinical governance structure. They certainly have prepared for this with solid documents as a great start. Working with the Pacific leaders in Clinical Governance really helps me to hone in on what works and, most importantly, what small things you can do consistently in under-resourced systems to improve care. In one of the groups, we came up with the idea of adding some reinforcing messages to their email signatures. We developed 365. One for every day. Just a little marketing exercise, really, but every step forward is a step in the right direction. Here's my favourite: "Governance without culture is just paperwork. Culture without governance is just good luck." What is yours?

I’ve worked on REACH from multiple sides over the last decade. Across industry, consulting, and ECHA. And right now, it feels uncertain and hard to read. The expected revision, once framed as a single, system-wide reform, is no longer linear or clearly defined. Instead of one proposal, I’m seeing: • Delays and missed milestones • A shift toward targeted revision • Ongoing change through existing REACH processes As of April 2026: → No formal proposal → Multiple possible pathways → Stakeholders pulling in different directions The key shift, from my perspective: REACH isn’t being rewritten. It’s evolving in parallel across multiple routes. That has real implications. If you’re waiting for a single “big moment” to react, you’ll miss what’s already happening through annex updates, authorisation decisions, and technical work. This is exactly the problem we’re focused on at Foresight. Track all REACH updates here: https://lnkd.in/eYuGrW4x

Under-promise and over-deliver sounds simple, but it's one of the most powerful principles in stakeholder management. When expectations are set too high, even good outcomes feel like failures. When they're managed carefully, modest progress builds trust and momentum. Rhion Jones explores how managing disappointment is a skill every engagement professional needs. https://lnkd.in/ejuc-Dwp #stakeholderengagement #trustbuilding #stakeholdermanagement #tractivity

Authorisations: help shape the future of the water sector The lead-up to the 2031 operator authorisation requirement has begun and this is a key moment for the water sector to help shape how authorisations will work in practice. We’re inviting the sector to get involved through a combination of learning, discussion, and hands-on workshops:  🔹 Authorisations for the water sector – Webinar Tuesday 14 April  An introductory session covering what authorisations are, why they’re being introduced, key milestones ahead, and how the sector can have its voice heard. This webinar sets the scene for the upcoming workshops.  Register here: https://lnkd.in/eK4-265r 🔹 Authorisations Workshops (inperson)  Facilitated, interactive working sessions focused on testing potential authorisation frameworks in realworld scenarios. These are not presentations, they’re an opportunity to share experience, explore risks and opportunities, and help shape feedback to regulators.  📍 Wellington – Tuesday 28 April 2026: https://lnkd.in/ehwCbF3W  📍 Auckland – Tuesday 26 May 2026: https://lnkd.in/ev8MCwKk  📍 Christchurch – Thursday 25 June 2026: https://lnkd.in/e9-QYE2K 🔹 Additional resource: Authorisations – a background document for the water sector  A practical background paper outlining the context, key issues, and considerations for designing an authorisation framework that is riskbased, culturally grounded, and workable across New Zealand’s diverse water systems. Read here: https://lnkd.in/eYkuHGuU 

For a long time, as a sector we have talked about - the need to lift the capacity and capability of our workforce, and - the mana of our workforce. These workshops provide the opportunity to discuss and agree the problem definition, understand the legislative framework we are operating within, and to begin to map out a way forward. I hope to see you there. Water New Zealand #water #labour #workforce #training