Technology

The latest news and trends in restaurant technology
Technology

With text-to-order, DoorDash moves beyond the app

 By Joe Guszkowski on Oct. 01, 2026

Rather than scroll through the DoorDash marketplace, customers will be able to place an order or get a recommendation by texting. It could change how they choose where to eat.

Technology

Restaurant tech confronts a tough market

 By Joe Guszkowski on Sep. 30, 2026

Tech Check: A weak restaurant business, AI backlash, and a swing back to human-centric hospitality are putting pressure on restaurant tech companies. But restaurants still want tech.

Technology

'The Thinking Machine' author gives optimistic view of AI, with guardrails

By Lisa Jennings on Sep. 28, 2026

Author Stephen Witt wouldn't trust a robot with a knife just yet. But he sees an autonomous future for restaurants.

Technology

Wonder details its plans for an autonomous food platform

By Joe Guszkowski on Sep. 28, 2026

At FSTEC, company leaders explained how they plan to use AI, robots, and drones to help produce and deliver food more cheaply.

Technology

Keith Lee on the power of social media storytelling

By Lisa Jennings on Sep. 25, 2026

At the FSTEC conference in Dallas, this mega influencer shared how he has evolved from reviewing restaurants to becoming an advocate for small business owners.

Technology

QSR’s biggest competition is the C-store

By Leigh Anne Zinsmeister on Sep. 24, 2026

Restaurants can stand out with a return to hospitality.

Technology

Burger King shifts gears on drive-thru AI

By Joe Guszkowski on Sep. 23, 2026

The chain has found that some customers don’t like talking to a robot, and is planning to make it easier to request a human order taker.

Technology

Making the DoorDash/Wonder deal make sense

By Joe Guszkowski on Sep. 21, 2026

Tech Check: The delivery companies’ strategic partnership may not seem like a logical fit, but it could be good for both in the long run.

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The insider's guide to FS/TEC 2026

By Joe Guszkowski on Sep. 18, 2026

The big restaurant tech conference starts Wednesday in Texas. Here’s the programming attendees should be sure not to miss.

Technology

Blackbird makes its case for cryptocurrency in restaurants

By Joe Guszkowski on Sep. 17, 2026

Ben Leventhal, CEO of the restaurant rewards network, told legislators that crypto will make payments less costly for small operators, but could use Congress' help.

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