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Recently I got an unwanted notification and subsequent email for the company update: Chat room owners can now establish room guidelines.

Note: this is a "message" notification for the question post itself, not any reply or answer notification.

This is despite the fact that I have "Promotional" and "Features & Announcements" emails turned off under SE settings.

I'd say these company updates should be opt-in, not opt-out. But currently you're sending emails to people who specifically opted out of such emails, and there's no option to opt out of such notifications.

Is this an experiment and it would be disabled by turning off "Enable experiments"? If so, I'd say the above should still apply, but that would at least give me an option to opt out of such notifications and emails (for now), and to opt out of any future experimental notifications or emails.

* I realise that this was a notification, and I was emailed for said notification, which is not technically a company update email. But practically speaking, I still received an email to notify me about a company update, which I opted out of. And I don't want to receive such notifications either.

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  • I definitely support the ability to precisely control the kinds of notifications you get and when... but as you note, that email came through because it was an unread inbox notification, plain and simple– it wasn't an announcement email, so it didn't fall under that toggle, correctly IMO. They seriously botched the notification rollout for this one though, which is a very just criticism; it was supposed to go out solely to the people it directly applied to, but that's not how it went in practice, and it caused other problems too. Commented Nov 12 at 22:31
  • Also worth noting that these kinds of global notifications are (i.e. have been historically) exceedingly rare; e.g. the last one I can find documented was in 2016 for the site ToS update (under "messages" heading here). There's also this related feature request for adding more customization options for site notifications, though it hasn't gotten much attention yet. Commented Nov 12 at 22:31
  • @zcoop98 I'd rather clearly express my strong disapproval of something the first time it happens (in recent times), rather than only doing so after it's happened a bunch of times. The former is much more likely to actually prevent something from happening again (even if it unnecessarily includes some one-time events). For one thing, I don't want it to happen multiple times. And after it's already happened a bunch of times, it's not likely that there'd be increased investment into making it happen, and they may assume no-one objects too strongly if no-one objected at first. Commented Nov 12 at 23:22
  • @zcoop98 And it serves as a record of what happened. Commented Nov 12 at 23:22

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