Questions tagged [compensation]
Compensation refers to the act of providing a person with money or other things of economic value in exchange for the costs of injuries or difficulties that they have incurred.
300 questions
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12+ passengers missed Wizz Air check-in counter, court action worth it? Based in England
I'm posting this for advice on a situation we've encountered with Wizz Air, I am a UK resident and bought my tickets with UK bank accounts, the rest of the passangers are a mix of different EU ...
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China Airlines changed the flight and left me stranded in Taipei
Here's my situation - I've got a flight CI109 from Tokyo (Narita) to Taipei and then CI53 from Taipei to Auckland (with a stop en route in Brisbane). Both with China Airlines. I was supposed to leave ...
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How to know which rule for luggage delay compensation apply?
I had a United Airlines flight from ORD to EWR then EWR to MUC.
Due to weather my flight to EWR was delayed, then I got rerouted to FRA with a subsequent Lufthansa flight to MUC. My luggage didn't ...
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Can U.S. airlines dodge responsibility of compensation by blaming overbooking-induced cancellations on "automated fraud detection systems"?
I had a bizarre experience with Southwest Airlines in 2024. I had booked an afternoon Southwest Airlines flight from LAS (Las Vegas) to SFO (San Francisco). I breezed through security and was about to ...
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Compensation in series-of-unfortunate-events airline situation
My relatives were recently supposed to fly on British Airways from the US to Europe via Heathrow. Their US -> London flight sat on the tarmac for 4 hours before being cancelled. BA rerouted them on ...
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Compensation eligibility for delayed baggage on a return flight in the EU
A friend of mine has booked a round trip flight ticket from Bologna to Helsinki. The return ticket, from Helsinki to Bologna, had a stopover in Amsterdam of about 50 minutes. The Helsinki -> ...
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Compensation Amount on 2nd leg of journey
I recently flew Heathrow to Ivalo via Helsinki with Finnair. The first flight went off and landed at Helsinki pretty much on time. Got on to the 2nd flight and took off on time too. Half way into the ...
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Refused compensation for flight cancellation [duplicate]
My flight was cancelled whilst we were on the plane. The reason the pilot gave was an issue opening and closing the cargo door. The flight was rescheduled for the following evening, I've applied for ...
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Can I legally get compensation for delayed journey when the train line I intended to use is suspended in London?
I attempted a journey last month from Farringdon to London Fields by changing at Liverpool Street. Unfortunately there was a signal failure which meant no trains could run out from Liverpool Street (...
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Am I entitled to the full compensation and how can I prove it?
I was flying with LuftHansa from Europe to China during the summer of 2024.
My flight was originally scheduled for 10:00 in the morning.
I was rescheduled and my rescheduled flight landed at 14:02 ...
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How to claim compensation for denied boarding from Turkish Airlines?
What happened
I had planned travel from my starting destination to the target destination with a stop in Istanbul. My target destination required an E-Visa document. The E-Visa document was approved ...
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Denial of boarding or ticketing issue - best path forward
In June 2023, my family and I were supposed to fly to Paris (from JFK). The flight was booked through our bank (paid with points and cash - the bank is therefore the travel agent), the marketing ...
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Denied boarding, and didn't receive denied boarding form
I was denied boarding to my flight because Wizz Air overbooked. This cost me 600 Euros. I know that I am entitled to at least 400 Euros according to EU law because of the flight distance. I also had ...
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Compensation claim declined by easyJet
On 18/10/24 I was travelling from London Gatwick to Barcelona with easyJet. Our flight was due to depart at 17:45. At 13:30 we were emailed that the flight was delayed, no problem always expect some ...
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Flight Rescheduled - How to get Compensation?
Me and a wife booked a flight ticket to an EU country with one connection in Athens. Months ago, the first leg of the journey got cancelled but the airline could rebook us to a flight with two ...