“I had the pleasure of working alongside Lee White during my time at Pairwise. He consistently demonstrated an unparalleled dedication to ensuring the highest standards of product quality and safety. Lee was not only proficient in identifying potential issues, but also thoroughly working towards a quick solution. He approached each task with attention to detail, and a commitment to excellence while always providing communication to key stakeholders in the business. We collaborated together on many projects and his mentorship allowed me to learn and grow in my professional career. I highly recommend Lee White for any quality and food safety role because he brings a wealth of expertise, professionalism, and a proactive approach that would be an asset to any organization.”
About
Services
Experience & Education
Licenses & Certifications
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Advanced HACCP: Managing Your HACCP System - International HACCP Alliance
Mérieux NutriSciences - North America
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FSSC 22000
D.L. Newslow & Associates
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Practical HACCP for Food Processors - International HACCP Alliance
Mérieux NutriSciences - North America
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TQM
Silliker Food Safety & Quality Solutions
Volunteer Experience
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Coach
Girls Fastpitch Softball
- Present 5 years 8 months
Children
Assist with coaching, mentoring, and development of young women on a competitive travel softball team.
Courses
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5S
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Advanced HACCP
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Consultative Selling
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Lean 6 Sigma
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Projects
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Cost Savings & Process Improvement Savings
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Uncovered enormous costs savings opportunities within an FSQA department by streamlining programs and also looking into various vendors for cost reductions. Through reduction of programs that were no longer needed in the testing lab (overkill) and analysis of various vendors for GMP and employee supplies, was able to save the company ~ $160,000 annually. Also worked with the maintenance team at the same company to change the glue application for carton forming from a solid bead to a pulsating…
Uncovered enormous costs savings opportunities within an FSQA department by streamlining programs and also looking into various vendors for cost reductions. Through reduction of programs that were no longer needed in the testing lab (overkill) and analysis of various vendors for GMP and employee supplies, was able to save the company ~ $160,000 annually. Also worked with the maintenance team at the same company to change the glue application for carton forming from a solid bead to a pulsating bead saving the company 50% usage on glue. This savings was never quantified with a dollar amount, but it was estimated to be around $250,000 annually. Projects total savings of $410,000 annually.
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Automated KPI Dashboards
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Created an automated KPI dashboard for Pairwise for communication of quality performance in the field and from our co-packers. Data was entered into Smart Sheets which automatically fed to a live Share Point dashboard for the company to view the ongoing quality performance of our products. The data we were capturing was as follows:
1. Auditing Data - Field, Supplier, and Co-Packer routine audits
2. Field Data - Days to Harvest, Produce Quality Defect Levels, Water Cut Off
3…Created an automated KPI dashboard for Pairwise for communication of quality performance in the field and from our co-packers. Data was entered into Smart Sheets which automatically fed to a live Share Point dashboard for the company to view the ongoing quality performance of our products. The data we were capturing was as follows:
1. Auditing Data - Field, Supplier, and Co-Packer routine audits
2. Field Data - Days to Harvest, Produce Quality Defect Levels, Water Cut Off
3. Co-Packer Data - Raw Inspection Quality Performance, Finished Goods Quality Performance, and Packaging Integrity
4. Sample Retain Performance - Shelf-Life and Finished Goods Quality Performance
Data was utilized for ongoing communication and process improvement projects for the commercialization of new leafy green cultivars.Other creators -
Standardized Sales Visit Template
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Developed a sales visit template for sales team interactions with clients in order to help guide them on the information to collect during the calls/visits and how to access client GAPs. Document was used and published in a notebook for sales team to use for documentation of visit and conversation notes.
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Client Proposal Template Revision
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Developed a new pricing proposal template working with feedback from Sales and Client Services Management with the following objectives:
1. Improve visibility of client's items and products and make the template more user friendly for the Client Services team and the account set-up process
2. Separate the proposal into specific sections for ease of account program set-up needs
3. Enhance the overall aesthetics and presentation of the proposal for clients
Format…Developed a new pricing proposal template working with feedback from Sales and Client Services Management with the following objectives:
1. Improve visibility of client's items and products and make the template more user friendly for the Client Services team and the account set-up process
2. Separate the proposal into specific sections for ease of account program set-up needs
3. Enhance the overall aesthetics and presentation of the proposal for clients
Format was rolled out as the standard pricing template for all Sales reps to use in the company.Other creators -
Automated Sample Analysis Form Development
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Several clients were having issues with documenting Sample Analysis Forms properly and accurately due to the number of products they currently had in their portfolios and the different testing requirements for each product. These issues were resulting in products being testing for the wrong requirements, delays in product releases, logging errors at the lab level, and multiple layers of frustration.
Worked with the clients to gather the details for all their products into Master…Several clients were having issues with documenting Sample Analysis Forms properly and accurately due to the number of products they currently had in their portfolios and the different testing requirements for each product. These issues were resulting in products being testing for the wrong requirements, delays in product releases, logging errors at the lab level, and multiple layers of frustration.
Worked with the clients to gather the details for all their products into Master Spreadsheets. Utilized these spreadsheets to develop Excel documents with product drop down menus and auto population of all the testing needs for the client by picking their product sample # or sample description. The use of these forms eliminated all the existing errors associated with submission forms for the client and at the lab level. -
Internal Auditing Programs
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Customer Complaint Reduction Project
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Developed a program focused on customer complaint reduction along with my QA Supervisorial team to reduce the facility from the worst performing plant in the network to the best over time. Project included independent finished product auditing, enhanced raw material inspections, weekly QA updates to Management team on performance, corrective action and preventative measures to address the continuous Top 5 issues in the complaints data, and Management commitment and incentives for complaint…
Developed a program focused on customer complaint reduction along with my QA Supervisorial team to reduce the facility from the worst performing plant in the network to the best over time. Project included independent finished product auditing, enhanced raw material inspections, weekly QA updates to Management team on performance, corrective action and preventative measures to address the continuous Top 5 issues in the complaints data, and Management commitment and incentives for complaint reductions. Went from ~ 30 CPM down to ~ 12 CPM in less than two years. Maintained one of the lowest customer complaint levels in the network until I left the company.
Other creators
Honors & Awards
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2023 Wingman Award
Pairwise HR
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2022 Building Our Business Award
Pairwise HR
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2022 Wingman Award - Commercial Support
Pairwise HR
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2020 Top Sales Account Manager
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#1 Sales Account Manager in the Division in both % and $ growth, positive growth in all product categories, first Account Manager in division to ever grow a territory over $1,000,000 in a year.
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2019 Top Sales Account Manager
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#1 Sales Account Manager in the Division in both % and $ growth
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2017 100% Club
BioControl/Millipore Sigma
Award for meeting over 100% of the sales goal in 2017.
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2016 100% Club
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Award for meeting over 100% of the sales goal in 2016.
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Salesperson of the Quarter FY 2012 - QTR 1
Silliker Sales Management
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Salesperson of the Quarter FY 2013 - QTR 2
Silliker Sales Management
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Salesperson of the Quarter FY 2013 - QTR 3
Silliker Sales Management
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Salesperson of the Year FY 2013
Silliker Sales Management
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Value-Added Selling Award FY 2013
Silliker Sales Management
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