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My friend has given me a DVD-RW disk from 20 years ago that has video footage on it of her son who turns 21 in the weekend.

It is a DVD that was used in an old Sony Handycam and we would like to retrieve the video from it but all programs I have used as well as my computer tell me there is nothing on the disk.

You can clearly see there is on the back of the disk. I have inserted a CD into the drive to make sure it's working and it is.

I have tried VLC, Media Player, Recovery toolbox and a few other software to no avail.

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    Writable DVD media has a limited life. After 20 years, there may be nothing left to be read. Sorry. Commented Aug 20, 2025 at 4:10
  • AFAIK you must use Sony software to extract the footage. But after 20 years I have my doubts you can find (easy) this software. And even if you find it you may have challenge to run it on contemporary operating systems. Commented Aug 20, 2025 at 4:50
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    I don't expect there is anything left to be recovered due to fading and disk rot. DVD-RWs aren't really suited for archival purposes. (At least not for 20+ years.) Commented Aug 20, 2025 at 5:49
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    Out of curiosity, if you install ImgBurn and open it in "Rip" mode, what does it show regarding the DVD's contents in the information pane? (The ImgBurn installer will suggest adware, so make sure to opt out of that, but the program is otherwise legitimate.) Commented Aug 20, 2025 at 6:51

2 Answers 2

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First, some recommended reading:

Quoting from the CLIR.org article:

...the three basic types of CD and DVD discs-ROM, R, and RW and RAM-each use a different data layer material (molded aluminum, organic dye, or phase-changing film, respectively). Deterioration of this material is the primary cause for disc degradation and, ultimately, “end of life” for the disc, assuming proper physical handling.

From the section specifically on -R media in order to set baseline expectations:

Manufacturers claim that CD-R and DVD-R discs have a shelf life of 5 to 10 years before recording, but no expiration dates are indicated on CD-R, DVD-R, or DVD+R packaging, nor are there published reports of tests to verify these claims.

So expected life for -R media is 5-10 years. Now what about -RW media?

RW and RAM discs are generally not considered for long-term or archival use, and life expectancy tests are seldom done for this medium. Rewritable discs use a phase-changing metal alloy film for recording data and aluminum for the reflective layer. The alloy film is not as stable as the dye used in R discs because the material normally degrades at a faster rate...

To summarize: -RW media, in order to BE REwritable (rather than the write-once -R Recordable disks) uses materials that degrade more quickly than -R, and even longer-lasting -R media are only noted to be good for between 5 and 10 years. You're obviously well past that now, and that's sad, but it's also far too late to do much about it.

The articles contain more helpful information about HOW to store various media in order to prolong their lives and maximize data stability, which may be nice to know for your own long-term data storage needs, but is not going to help you or your friend now.

A professional data recovery service may be able to use specialized tools and equipment to have a better chance at recovering the data, but there is never a guarantee of this, and the costs are often high.

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A likely possibility is that the DVD was never finalized.

In the process of burning a CD or DVD, the table of contents must be added at the end of the process, after all files have been written. Until that finalization process, the disk can be read on the PC where it was being created, which has a copy of the TOC on its own drive, but appears empty on another PC.

Though the DVD is long past its expected lifetime, there could be salvageable files on it. Try third-party software, such as Nero, IsoBuster or alternatives on your own... but if the data has great personal value, consider using commercial data recovery before trying to finalize the disk.

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