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Questions tagged [booking.com]

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To be used for questions in which the company Booking.com is important.

110 questions
Newest Active Bountied Unanswered
2 votes
1 answer
1k views

This question is related to a previous one I posted, but is about a different issue. Long story short: I checked in yesterday at an accommodation I booked through Booking.com, and the host is now ...
Coala's user avatar
  • 657
4 votes
0 answers
430 views

I'm currently traveling in Albania and checked in at a hotel tonight. It's actually an apartment managed by a private host. He wasn��t present during check-in - I collected the key from a lockbox using ...
Coala's user avatar
  • 657
32 votes
4 answers
8k views

I'm a digital nomad staying at a hotel in Albania. The hotel is a three-story villa with a few studios, managed by private hosts—a man and a woman—who have been very kind. Initially, I booked a studio ...
Coala's user avatar
  • 657
1 vote
0 answers
129 views

I cancelled a booking on booking.com before the cancellation deadline for free cancellation. I know the booking was cancelled and that the host received it. I also saw cancellation with zero cost on ...
user215639's user avatar
  • 11
1 vote
1 answer
338 views

I reached my Genius level 3 account the legitimate way by booking whole vacations from booking.com. I counted on getting premium support but suddenly I was locked out of my account. The password, ...
user1721135's user avatar
  • 852
13 votes
1 answer
2k views

Booking.com says that for listings that do not have reviews yet, they will fetch reviews from "other travel websites" but they do not mention which ones. Which websites are they talking ...
Fiksdal's user avatar
  • 14.8k
8 votes
1 answer
4k views

I have just canceled one of the booking I did on booking.com. it was still in free cancelation date. but property just sent me a message requesting cvv number for card to get it refunded. never ...
Alpha's user avatar
  • 89
2 votes
0 answers
401 views

I booked an apartment in the Philippines through booking.com for the last week of April. The payment method is "pay at the property" and I gave my debit card number as a guarantee to make ...
Dilan Brooks's user avatar
  • 21
4 votes
6 answers
8k views

I want to visit the Koningsdag (Dutch national holiday) and am looking for a hotel in the centre (not a hostel, I want my own room). I have checked various portals (including Airbnb) and everything at ...
Sybil's user avatar
  • 569
2 votes
1 answer
1k views

I booked a room / apartment with the following description: It says it has a kitchen, but it turned out to only have a shared kitchen. Shouldn't it say its shared here? Also it says toilet and it ...
user1721135's user avatar
  • 852
3 votes
1 answer
866 views

I keep receiving scam emails from a hotel I booked on booking.com (see Booking.com customers targeted by scam ‘confirmation’ emails — The Guardian). I warned the hotel last week and still get those ...
Pingou's user avatar
  • 43
17 votes
5 answers
6k views

So I want to rent an apartment in the Netherlands but the price for such an apartment is quite low and I am proceeding with caution. Do you think that this is a scam or does booking.com really do this?...
2d_ overdosed's user avatar
  • 171
2 votes
0 answers
8k views

This May I was able to send a picture of my ID to a hotel via booking.com's message tool. I don't remember exactly how I did it, but most likely I just drag-and-dropped the file into the message area, ...
user2286759's user avatar
  • 51
1 vote
1 answer
629 views

Attempted phishing where the perpetrator had all the reservation information, name etc. and directed user to a fake website where CC information was collected. The request was sent through the ...
Spehro 'speff' Pefhany's user avatar
  • 19.1k
3 votes
2 answers
2k views

I bought two return flights from London to Japan through Booking.com. 11 days before my flight, Booking.com told me that the airline cancelled the flight CA852: Original Flight CA 852: London - ...
Emma Smith's user avatar
  • 31

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