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11K followers
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Caroline Farley reposted thisCaroline Farley reposted thisWHAT. A. DAY. Day 1 of RetailClub was one for the books. From inspiring conversations and packed sessions to new connections and plenty of beachside energy. The day was filled with the people and moments that make Retail Club so special. And we’re just getting started. #retailclub
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Caroline Farley reposted thisCaroline Farley reposted thisWe’re 2 days out from RetailClub AI Festival. Are you joining us? 👀 Get your tickets now and hear from speakers like: Tracy Poulliot, the EVP of Ecommerce and Marketing at Walmart Prat Vemana, the EVP and Chief Information & Product Officer at Target Amanda Hodgson Doerr, the VP of Core Shopping at Amazon Sneha Narahalli, the SVP of Product Management & UX at SEPHORA It’s designed for the full AI conversation. Not a bolted-on or sanitized one. What happens when AI starts to move the foundations of the retail industry as we know it? The conversations start at RetailClub AI Festival. Get your tickets today! https://lnkd.in/gHZQRir2 #retailclub
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Caroline Farley reposted thisGearing up for RetailClub in true Festival style! Can't wait to see everyone in less than two weeks!Caroline Farley reposted thisThis is what the AI transformation of retail looks like in one place. The leaders building it. The operators implementing it. The investors backing it. The people deciding what comes next. RetailClub AI Festival brings together 150 speakers from across retail, brands, technology, investment, media, and more. They’re tackling what’s working now and the bigger questions emerging as AI reshapes commerce, organizations, and consumer behavior. September 22–24 in Huntington Beach, CA. Join us at RetailClub AI Festival. #retailclub
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Caroline Farley reposted thisToday is the deadline to join RetailClub AI Festival’s Breakthru Program—and unlock the part of RetailClub we're most excited about. Breakthru puts you in control of your time in Huntington Beach. You can request meetings with the leaders you want to know, join small-group conversations around the challenges you’re trying to solve, choose from 100+ unique experiences, and connect with peers over curated dinners. And these aren’t typical conference activities. Build something against a real retail problem in the hands-on Claude Coworkshop. Personalize a one-of-a-kind Levi’s piece at Denim & Drinks. Tour the AI Playground. Start your morning with meditation, a beach workout, or a shoreline Walk & Talk. Join intimate AI Sandbox discussions, sunset receptions, live podcasts, culinary workshops, hands-on demonstrations, and much more. Because the moments you remember—and the relationships that change your business—rarely happen while you’re sitting in a ballroom watching another panel. They happen when you’re working through a real problem together, sharing an honest perspective over dinner, or continuing a conversation on the beach as the sun goes down. Qualified retailer and brand leaders can attend complimentary and receive up to $1,750 toward travel and hotel expenses. If RetailClub has been on your radar, don’t wait. Today is your final opportunity to access Breakthru and shape the experience you want to have. Register TODAY: https://lnkd.in/gVXMBRP6 Explore the Breakthru Experiences: https://lnkd.in/djmGe5RS
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Caroline Farley shared this⏳ Today is the deadline to join RetailClub AI Festival’s Breakthru Program—and unlock the part of RetailClub I’m most excited about. 🏄♀️ Breakthru puts you in control of your time in Huntington Beach. You can request meetings with the leaders you want to know, join small-group conversations around the challenges you’re trying to solve, choose from 50+ unique experiences, and connect with peers over curated dinners. And these aren’t typical conference activities. Build something against a real retail problem in the hands-on Claude Coworkshop. Personalize a one-of-a-kind Levi’s piece at Denim & Drinks. Tour the AI Playground. Start your morning with meditation, a beach workout, or a shoreline Walk & Talk. Join intimate AI Sandbox discussions, sunset receptions, live podcasts, culinary workshops, hands-on demonstrations, and much more. Because the moments you remember—and the relationships that change your business—rarely happen while you’re sitting in a ballroom watching another panel. They happen when you’re working through a real problem together, sharing an honest perspective over dinner, or continuing a conversation on the beach as the sun goes down. Qualified retailer and brand leaders can attend complimentary and receive up to $1,750 toward travel and hotel expenses. If RetailClub has been on your radar, don’t wait. Today is your final opportunity to access Breakthru and shape the experience you want to have. Register TODAY: https://lnkd.in/gVXMBRP6 Explore the Breakthru Experiences: https://lnkd.in/djmGe5RS
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Caroline Farley reposted thisCaroline Farley reposted thisThere’s still time to join RetailClub AI Festival’s Breakthru Program. We’ve extended the Breakthru deadline to September 2, giving you a few more days to build your experience before you arrive in Huntington Beach. Through Breakthru, you can: - Request 15-minute, double opt-in meetings with the people you want to meet - Join small-group conversations on the biggest questions in AI and retail - Choose from 100+ hands-on, educational and social experiences - Connect over curated Networking Dinners It’s all designed to help you meet the right people, explore the questions that matter to you and still leave room for the unexpected. Retailer and brand leaders can attend free, plus receive up to $1,750 toward travel and hotel. Register by Sept 2 at retailclub.com.
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Caroline Farley reposted thisTomorrow is the deadline to join RetailClub AI Festival’s Breakthru Program! Register by September 2 and you won’t just get a ticket to RetailClub—you’ll get the tools to shape who you meet, what you discuss and how you spend your time in Huntington Beach. Request meetings with the people you want to meet. Join small-group conversations around the AI questions you’re trying to solve. Choose from dozens of hands-on, educational and social experiences. Connect over curated Networking Dinners. Because the best events aren’t just about who’s on stage. They’re about the conversations you have, the people you meet, and the ideas you leave with. Qualified retailer and brand leaders can attend free, plus receive up to $1,750 toward travel and hotel. Register by tomorrow, September 2, at retailclub.com.
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Caroline Farley shared thisOnly one day left to register for RetailClub AI Festival and join our Breakthru Program! Picture your first morning in Huntington Beach. Coffee in hand, salt air, and a schedule you already shaped. Register by August 28 and you decide who you meet, which conversations you join, and which experiences you claim, all before you land. RetailClub is designed to create the right mix of intentional and serendipitous interactions, so you can collaborate, make meaningful connections and get the most out of your time with us. Eligible retail and brand leaders receive a complimentary pass plus up to $1,750 in travel reimbursement through the Hosted Attendee program. Register here by August 28: https://lnkd.in/e2zfii_g See you on the beach! 🌊
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Caroline Farley reposted this2 more days to register for RetailClub AI Festival and join our Breakthru Program! Spend three days with leaders from Amazon, Walmart, Target, Sephora, Ulta Beauty, Estée Lauder, L’Oréal, Lowe’s, At Home, YETI, Kohl’s, Sam’s Club, CVS Health, Walgreens, Loblaw, Albertsons, Ahold Delhaize, Chewy, Fabletics, Kendra Scott, Gap, Inc., REVOLVE, thredUP, Brooklinen, Tuckernuck, Tapestry, Michael Kors, Canada Goose, Under Armour, The North Face, Mars, PepsiCo, Diageo, Bayer and many more. And at RetailClub, you won’t just sit in an audience with them. Through our Breakthru Programs, you can request 15-minute, double opt-in meetings with the people you want to meet, and who want to meet you too. Join small-group conversations together, and connect over dinner. Or find yourself in a beach bootcamp class with someone you never expected to meet. That’s the idea behind Breakthru: create more opportunities for the right people, ideas and conversations to find each other. Register by August 28 to participate in the Breakthru Networking Program: https://lnkd.in/e2zfii_g Eligible retail and brand leaders receive a complimentary pass plus up to $1,750 in travel reimbursement through the Hosted Attendee program. See you in Huntington Beach! 🌊
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Caroline Farley liked thisCaroline Farley liked thisThings I never thought I'd do while working onsite: Pack from my holiday wardrobe because business casual and beach weather had to meet somewhere🏝️ Reapply sunblock mid-day like it's part of the agenda 🧴 Empty sand out of my shoes at the end of a workday 🏖️ Heading back home after watching RetailClub hit its first-ever Festival launch out of the park. Huntington Beach gave us the perfect backdrop for it. Sharing some of the activations and moments from the event below.
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Caroline Farley liked thisCaroline Farley liked thisExperienced my first RetailClub AI Festival last week and was glad I did not miss this one! ~48 hours of meeting new people and good discussions on the beach. Jenna Flateman Posner was kind enough to chat with me for a few mins to trade thoughts on what the takeaways were. Here are the quick hits: → Were all still figuring out how to really out AI to work for enterprise. From product catalog syndication, UCP betas, what conversion means for agentic commerce, still early. But the conversations this year went a level deeper. People are participating, listening, getting deeply curious in a way they couldnt a year ago. → The maturity curve is running in reverse. Later-career founders and operators are leaning into AI harder, while some younger founders are more cautious. Not what I expected.→ But younger founders are more fluid. They dont care exactly how they attack the market, they just find the right niche and pivot fast. Thats a real edge. → The winning combo is both: legacy experience plus fearless new-founder energy. We have to come together. Much appreciation to Caroline Farley and team for inviting the In/organic Podcast to cover RetailClub. More content is on the way! 🔗 for full conversation
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Caroline Farley liked thisCaroline Farley liked thisA few people will have an outsized impact on your career. Last week at RetailClub I got to reconnect with Liz Bacelar. Liz was the founder of Decoded Fashion, the first organization to bring leaders in fashion and technology together. Way back in 2014 Liz believed in a little menswear shopping startup called Dash Hudson, and put me on a stage to pitch for the first time at Decoded London. Liz truly cared for the companies she highlighted at her events and I always felt that she was in my corner as a founder. At one point, Liz pushed me to grow our advisor network with a who’s who of retail marketing. It was through this network - after a pivot to selling Instagram analytics to brands - that we were introduced to the social marketing team at Condé Nast. They became our first enterprise customer which was an incredibly formative moment for Dash. Today, Liz leads AI initiatives at global brands, ensuring humanity and technology are blended together to make businesses better. Liz you are as impressive and engaging as ever. Thanks Liz for believing in me and believing in Dash well before it was rational to do so!
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Caroline Farley liked thisCaroline Farley liked this🎉 That’s an official wrap on RetailClub! What an incredible three days of connection, innovation, and game-changing discussions on the future of retail. To close out the event, our co-CEO Jeffrey Fish took the stage at the Retail AI Council Beach House alongside industry leaders Guy Vallieres (CFO, Psycho Bunny) and Nicola Kinsella (CSO, Fluent Commerce). 🏖️💡 Together, they delivered an unvarnished, practical deep dive into: "How Psycho Bunny Is Scaling AI Agents Across Retail Ops: From Replenishment to Autonomous Merchandising" 🤖📦 Key takeaways from the session: ⚡ Moving beyond AI hype to deploy working agents inside a live retail organization ⚡ Driving real ROI across replenishment efficiency and inventory orchestration ⚡ Building the operational foundation for autonomous merchandising A huge thank you to Guy, Nicola, the Retail AI Council, and everyone who stopped by to connect with our team throughout the week. #RetailClub #RetailAI #Merchandising #AgenticAI #AIInRetail
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Caroline Farley liked thisCaroline Farley liked thisNot sure how I was fortunate enough to land in this retail all-star sandwich but I’m so glad I did. 📸 Shannon Flanagan
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Caroline Farley liked thisCaroline Farley liked thisAgentic commerce was everywhere at RetailClub AI Festival, yet people still shop, browse, ask questions, and walk into stores. Then what should retailers do to serve the customer when the customer might also send their agent shopping? 🛍️ After three days at RetailClub AI Festival, here are some of our insights: Shopping is not just becoming about agentic, more like multimodal. Customers might browse your site, ask an AI assistant, search with an image, scroll social, use voice, or walk into a store. Retailers need to understand intent and meet them wherever that journey happens. Brand trust still wins in agentic commerce. 42% of consumers would ask AI to include a favorite brand even if it isn’t the cheapest. Agents may compare the options, but brand preference still shapes the shortlist. 44% of retailers are investing in marketing technology, because great marketing and content still matter. As people delegate more tasks to AI agents, brands still need content that keeps them top of mind, while agents need fresh, accurate product information to answer questions and recommend the right products. Stores are the highest intent moments, so give your store associates AI superpowers. Customers are walking in stores already knowing more, comparing more, and being closer to a decision. Your associates need better tools too: instant product knowledge, customer context, recommendations, and AI assistants that help them be more useful in the moment. We also saw startups working across those layers: New Generation on AI-native commerce experiences, Hue. on product discovery, Kahoona on personalization, Alpic on connecting products to AI assistants, and Ekyam.ai on commerce operations. Thank you to Krystina Gustafson and the RetailClub team for bringing everyone together in Huntington Beach! What are your recent insights on retail innovation and AI? #RetailClub #BrandAndRetail #RetailInnovation
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Caroline Farley liked thisCaroline Farley liked thisThere are people you meet and just know they're your people. I met Krystina Gustafson several years ago when she invited me onto the Shoptalk board. I'm grateful that relationship has endured — and more grateful for the content, curation and community of retail thought leaders she and her co-founders are building at #RetailClubAI. This week I got to spend time with some of my favorite people in my favorite industry — our retail customers, partners, and team — and share where I believe AI is headed next, alongside Justin Emig and Laura Kennedy 💚✨ The retailers setting the pace aren't experimenting on the sidelines. They're #PuttingAItoWork in the heartbeat of the business: store ops, merchandising, customer care, employee experience. They're reinventing outcome-back with ServiceNow. Thank you, Krystina, for building a room (read: a 🌴🌴beach-lined view!) where relationships, ideas, and industry move forward together 💚 Eleanore | Kylie | Justin | Laura #ServiceNow #PutAIToWorkforPeople #IndustryGTM #Retail #RetailClubAI ✨
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Caroline Farley liked thisCaroline Farley liked thisWhat a few days in Huntington Beach. 🏖️ From connecting with retailers and leaders shaping the future of AI and commerce to bringing the Rise.ai × Mejuri Pop-up to life, RetailClub was all about coming together. A huge thank you to the onsite Mejuri team (Kari Beiswanger, Sarah Clancey, Scott Fuller, and amazing Stylists Hannah and Alaxandra), the entire Rise.ai crew (Mia Ray Bali, Tomer Klein, Rebecca Wynne, & Jolene M. Jeske), and everyone who joined our sessions, stopped by Booth 429, or took the time to chat with us. Great conversations, new relationships, and some much-needed team bonding along the way. Until next time, RetailClub. #RetailClub #RiseAI #Mejuri #RetailTech #RetailAI
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