198 questions
0
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38
views
ServiceNow REST API: 403 “Forbidden” when accessing sys_script table using custom role (works with admin)
I’m trying to access the sys_script table through the ServiceNow Table API using a custom role, but I always get:
HTTP 403 Forbidden
Field(s) present in the query do not have permission to be read
The ...
0
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0
answers
80
views
Getting session timeout while editing portal pages in service now app engine
I am using personal developer instance of service now. I am trying to build an application from scratch using service now app engine.
But whenever I try to edit any of the portal pages, I get session ...
- 68
0
votes
1
answer
62
views
Servicenow Scripted REST API not enforcing string MTLS
I have followed the servicenow documentation: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0993615 and configured MTLS for a scripted REST API in my servicenow instance. ...
- 1,169
0
votes
1
answer
129
views
ServiceNow Scripted Rest API Redirection
I have created the scripted rest API using Get method, the input parameter as corresponding incident number then it should generate a URL, after generating the URL I need to redirect to that ...
- 41
0
votes
0
answers
30
views
Database integration with service now
I have different catlogue within service now request.Wish to validate the user input within snow front end request before they submit the form.
In my scenario validation would be on comparing data ...
- 11
0
votes
1
answer
147
views
Servicenow Ui not getting updated with comments
I'm trying to capture the metadata of work notes for an sc_task in ServiceNow, so I'm posting work notes directly to sys_journal_field. However, I'm running into an issue where the work notes don't ...
0
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0
answers
746
views
Is it possible to update the RITM variables via a REST call to the sc_req_item table?
I need to update a variable on an RITM (Requested Item) using the inbound REST API.
I understand that variable values are stored in the sc_item_option table, which is linked to the sc_req_item table ...
1
vote
1
answer
32
views
servicenow-sdk-go Access TableEntry's display_value
Trying to use the tableapi of servicenow-go-sdk to retrieve a list of affected CIs from a given CM.
rb := tableapi.NewTableRequestBuilder(client, map[string]string{
"table": "...
- 983
0
votes
1
answer
599
views
How to make a REST call on the System for the System (ServiceNow)
I need to set up some REST calls in a ServiceNow instance. We need to re-use some logic that we have on REST Resources so we need to make calls from the system to the system itself (internal calls).
I'...
0
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0
answers
211
views
How to Dynamically Populate start_date in ServiceNow Change Request Creation?
I have a GitHub Actions workflow with a bunch of jobs, including a ServiceNow Change Request Creation process. In the ServiceNow Change Request JSON payload, there's a field called start_date that ...
- 423
1
vote
0
answers
322
views
Azure AD OAuth token in ServiceNow (SSO Enabled) without login popup
We have a requirement in ServiceNow where we need to send a bearer token to an external api and the token must contain user assertion (to support OBO flow in the api). The ServiceNow instance is SSO ...
- 11
0
votes
0
answers
151
views
Get OS Version using API in service-now
I'm able to get server CLASS i.e [windows, linux etc] using Service Now API call as shown below marked with GREEN arrow.
I wish to retrive OS Version 7.9 as well from service now marked in RED arrow ...
- 3,195
0
votes
1
answer
118
views
ServiceNow: Restrict visibility for Configuration Item for Inc, Prb and Chg
As an ITIL user I should not see any Configuration Items prior to selecting Company
I know this is ready when:
Incident, Problem, Change:
prior to selecting Company I don't see any Configuration ...
- 11
0
votes
1
answer
211
views
How to make Elastic ServiceNow custom connector for incident creation?
I want to create kind of custom connector whenever there is alert triggered by Elastic rule it will take the details and create incident in ServiceNow.
I have created a webhook in Elastic connector ...
- 1,452
-1
votes
1
answer
116
views
How to remove the word "Question" in a survey in Service Now?
I am currently developing in Service Now and I face a problem while creating a survey. Everything is just fine with the options what the answers and questions are but the word "Question" ...
