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building products for healthcare
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Abdel Mahmoud, MD reposted thisAbdel Mahmoud, MD reposted this"AI makes broken workflows broken faster." - That's not a feature. It's a warning. There's a temptation to treat AI like magic dust...sprinkle it on a broken workflow and watch the problem disappear. But AI doesn't fix broken, it accelerates it… Great product design in healthcare asks one question: "Is this the experience that I would want for my family?" AI has not changed that question; it has made answers easier to generate, but no harder to move through broken workflows. Healthcare happens at the patient-provider interface. And today, the patient is often the one holding the system together. Consider diabetes: appointments, glucose monitoring, supply ordering, clinician coordination. Each piece disconnected. Each piece requiring the patient to be the orchestrator. AI can make that coordination faster. Or AI can redesign it entirely. The difference between "faster horses" and actually building (flying) cars: one optimizes a broken system. The other connects the pieces from the start. Great product design in healthcare in the age of AI doesn't ask clinicians or patients to move faster. It asks, "what if the workflow was designed to work together?" Learn how to design health experiences—not faster health experiences: https://lnkd.in/gjvge87X #productmanagement #productexperience #ai Products That Count SF Bay Area PDMA - Product Development & Management Association
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Abdel Mahmoud, MD shared thisThis! Having clinicians like Cassie who've spent decades across the entire spectrum of clinical work from the ER to utilization reviews and more + who also spend the last few years going deep to understand AI + then layer in the expertise to deploy it the right way, beyond just the tech: safety guardrails, change management, and rearchitecting entire workflows from the ground up! = the killer combination for Anterior and the reason our health plan partners love working with us so muchAbdel Mahmoud, MD shared thisMost healthcare AI is being built to make things faster. I started my nursing career in the ER where I learned that faster doesn't help if it's already too late. Every patient in the ER was acute, but many had a chronic condition which didn't start that way. By the time they reached me, their crisis had been building for months, and I was their last stop. The moment for early intervention had already passed. I moved into utilization management, where I was reviewing patient encounters right at the start of the journey. I thought that was where early intervention would live. My time was instead spent chasing information and navigating different systems. All the information we needed to help a member usually existed, it was just living in another silo. Technology was supposed to close that gap, but it turned into another place the information got stuck. That's the problem I'm solving for now. I design AI that gathers what's scattered across systems and surfaces it to help the clinician with the part that actually matters: the judgment call, the relationship with the patient, and the thinking about how to make the system better for everyone. I still think about what this would have meant back in the ER. What could we have caught earlier? What did another team already know that could have prevented the patient from ever needing to be there? I'm so excited for the future of the industry - where technology will enable clinicians to use their time and expertise to make meaningful impacts on patient care. Read more about my perspective here: https://lnkd.in/g94C38Ti
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Abdel Mahmoud, MD reposted thisAbdel Mahmoud, MD reposted thisIf I were building a health plan from scratch today, I wouldn’t start by asking where we could apply AI. I’d start by questioning every process we have. Does a human need to do this? Does this step actually improve care or outcomes? Does it need to exist at all? As a physician and former health plan CEO, I think that’s the real opportunity in front of us. AI can certainly make healthcare more efficient—but the bigger opportunity is to use it to eliminate layers of complexity and bureaucracy that make healthcare harder for patients, providers, and the people trying to serve them. The biggest mistake we could make is using AI simply to make yesterday’s healthcare system run faster. AI shouldn’t be used to automate healthcare’s bureaucracy. It should be used to eliminate it. I enjoyed exploring this and more with Anterior as part of its Beyond Faster Horses series. See the full conversation here: https://lnkd.in/gsB9YYag
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Abdel Mahmoud, MD reposted thisAbdel Mahmoud, MD reposted thisFor most of my career, innovation in healthcare was the tortoise. We saw minor incremental changes because to beat your competition, you just had to be slightly better. Do that every year for ten years and you could look back and say you really changed the business. And everyone says the tortoise usually wins-but not anymore. By the time the tortoise gets to the first mile, the hare has already changed the whole business. If you are a health plan and you get this wrong while someone else gets it right, it can take three to five years to catch up. In healthcare , a client you lose to better experiences and better outcomes stays lost for ten years. You might not be around to win them back. I shared this perspective in detail on Anterior’s Beyond Faster Horses campaign-a collection of films and white papers about the right way to use AI in health plans www.anterior.com/beyond
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Abdel Mahmoud, MD reposted thisAbdel Mahmoud, MD reposted thisBeyond Faster Horses borrows the story of how the automobile changed the world to explore the scale of what AI can do for healthcare. We tell this story with our customers and partners in 5 chapters: 1. "The car is here" argues the technology to transform healthcare already exists and is capable enough; we don't have to wait for it to "get better." 2. "Suburbs over speed" explores how the car didn't just give us faster transport, but a whole new way of life. Healthcare, too, should look beyond faster processes and be ambitious enough to reimagine care entirely. 3. "The assembly line was the real innovation" discovers that, while the car was invented in 1886, it wasn't until the moving assembly line in 1913 that it changed the world. Healthcare also needs to build its "assembly line" — the machinery that scales the technology safely and reliably. We share our opinion on what this should look like. 4. "More mechanics, fewer carters" talks about the opportunity to reskill the workforce, the same way we did after the automobile. We outline how AI can do the same for clinicians: less paperwork, more capacity for care. 5. And "Cars need roads and rules" discusses the role regulation and partnerships played in reshaping the world safely and productively around the automobile. We share our opinion on the collaboration and regulation we need in healthcare to make AI safe and widely adopted. Today we're spotlighting Chapter 1: The car is here, featuring William Golden, Aman Bhasin, Rob Duffy, and our very own Ali Khan and Jennifer Mueller. Watch the full Chapter 1 film at https://lnkd.in/gW32EHZs We hope you enjoy it, and we look forward to your feedback and perspectives.
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Abdel Mahmoud, MD shared thisToday we're launching Beyond Faster Horses - a project we've been working on over over the summer. As we wrote in the letter (linked in comments) - there's value in making paperwork faster using AI. But we'd be disappointed if, five years from now, that was clinical AI's great achievement. We can ask more of this technology. See our vision for health plans: anterior.com/beyond Thank you to our customers and partners who shaped the perspective: William Golden - Former CEO E&I, UnitedHealthcare David Shulkin, MD - Former U.S. Secretary of Veterans Affairs Craig Samitt, MD - Former President & CEO, BCBS Minnesota Aman Bhasin - SVP & CIO, Capital Blue Cross Rob Duffy - Former CTO, HealthEdge Dr. Grant Tarbox, DO - Former Senior Medical Director, Aetna Vanessa Colella - President & CEO, Stellarus Peter Long - Former CSO, Blue Shield California Shawn Griffin, MD - President & CEO, URAC Gautam M Shah, - Former CPO, Carelon George Gjermano - CSO & CPO, WNS-HealthHelp Jennifer Mueller, RN - VP Clinical Affairs, Anterior Cassie P., RN - Director of Clinical Solutions, Anterior Saul Howard - VP Engineering, Anterior Ali Khan - Chief Business Officer, Anterior
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Abdel Mahmoud, MD shared thisExcited to host Claire Hughes Johnson, former COO of Stripe, at our office next week for the first Anterior Fireside Chat. We’ll talk about what it takes to keep product and engineering teams moving quickly as companies scale - something Claire saw firsthand as Stripe grew from <200 people to 7,000+. If you’re a founder, engineer or operator in NYC, sign up below.
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Abdel Mahmoud, MD reposted thisAbdel Mahmoud, MD reposted thisWe’re launching Anterior Fireside Chats, a new series at our New York office bringing together founders and operators to talk about what changes when a company scales quickly. For our first conversation, we’re hosting Claire Hughes Johnson, former COO of Stripe and author of Scaling People. Under Claire’s leadership, Stripe grew from fewer than 200 employees to over 7,000 in seven years. Before Stripe, she spent a decade at Google, most recently on the self-driving car project. On September 23, Claire will join us to share what she learned on that journey, from the milestones to the growing pains that come with rapid growth. We’re keeping this one small, with 30 people and plenty of time for Q&A, food and conversation afterwards. 📍 Anterior, New York 📅 September 23, 6pm Request an invite: https://luma.com/97nfz8wk
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Abdel Mahmoud, MD shared thisWe convened 15 healthcare leaders to paint a new vision for health plans Beyond Faster Horses Launches Tuesday September 15th, 11AM EDT https://lnkd.in/gCcdYfj5
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Abdel Mahmoud, MD liked thisAbdel Mahmoud, MD liked thisFlow has raised a $50M Series B at a $750M valuation, co-led by Antonio Gracias (Valor) and Gavin Baker (Atreides) with Sequoia Capital, Roelof Botha (SpaceX, Block), and more. AI has transformed software engineering. Hardware engineering is next. When I became a mechanical engineer, I wanted to invent. In reality, 90% of the day to day execution work (CAD, excel, sim) was digital manual labour. That’s about to flip. The engineer’s role will change more profoundly than at any point since the invention of CAD, with humans focusing on invention, architecture, tradeoffs and judgement calls, and agents taking the grunt work. Anduril, Joby, Stoke Space, Rivian & many more - Flow is now the default platform for requirements and verification for frontier hardware teams. But it’s not just next-gen anymore. Industry giants including General Motors PPU and Volkswagen & Rivian’s joint venture (RV Tech) are reshaping their core development practices with Flow’s AI. Our secret weapon is our culture. We have modeled it on the Skunkworks philosophy. Teams are (insanely) tight and elite, ownership lies with the engineers closest to the work, and we talk to our users daily. We’re deeply grateful that we get to work directly on the most important programs today, and accelerate the invention of reusable rockets, surgical robots, nuclear reactors, and autonomous vehicles. The revolution is just starting. Models are quickly getting better at CAD, analysis, simulation, and tool use. In the next year, AI will move from integrating the work to doing the work. One day, this shift won't just enable us to iterate faster, it will enable us to design a class of products that we could not have dreamt of before. We’re hiring.
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Abdel Mahmoud, MD liked thisAbdel Mahmoud, MD liked thisMy daughter was due any day. My friends decided this was the perfect time for me to quit my job. I was a year into a new startup role, and my wife and I were counting down to the due date. So when my founder friends got me out for a night out, I figured it was just dinner. AI was taking off. I'd been working in it since 2016. And I was watching the whole thing happen from the sidelines. Missing the boat, in their words. Most of the table said it once and moved on. One of my friends didn't. He kept asking questions until I gave him the real answer: the baby is coming any day. This isn't the time. He said: okay. It's not going to get easier. He was right. One kid turns into two. Work gets busier, not quieter. If I didn't start now, "later" was never going to arrive. That dinner was the start of my first company, Autoblocks. Two years later, it evolved into AI Ready. I still think about that table. The excuse I gave was completely true. That's what made it so easy to hide behind. You don't feel like you're hiding, because you're not lying. There will always be a hundred true reasons not to start. Sometimes you need one friend who won't accept any of them.
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Abdel Mahmoud, MD liked thisAbdel Mahmoud, MD liked thisIn 1854, at the Crystal Palace exhibition in New York, Elisha Otis stood on a hoisted elevator platform and ordered the rope cut. The platform dropped a few inches and stopped; a spring-set brake locked into the notched rails the moment the rope lost tension. The elevator’s safety did not depend on an operator’s vigilance or an inspector’s checklist; it was designed into the machine. The most sensitive data humans have deserves the same safety by construction. (Below: an example of security by design. The control plane sits in the vendor's cloud, the data and compute plane in the customer's environment, and only execution metadata crosses between them.) Read the rest of Chapter 3 at https://lnkd.in/gDfvJ9VY or download the PDF via the link in the comments below.
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Abdel Mahmoud, MD liked thisBuilding a family while building Gyde has been one of the most rewarding parts of the journey. Highly encourage others to do the same!Abdel Mahmoud, MD liked thisWill Johnson, founder of Gyde, thinks having kids can make you a better founder. In his view, having kids made him a better founder because it brought him closer to the real problems his company is solving: healthcare, insurance, aging parents, wills, life insurance, and family risk. "I think it makes you a better founder, particularly in this business." "Your parents might be aging into Medicare. You yourself are starting to ask much more intimate health care questions." "For us, I would call it family while building generational companies culture." From Lightwork
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Abdel Mahmoud, MD liked thisWhat started as an idea a year ago is now a community of 150+ members who've helped deploy $10,000 of grant funding to locally-led impactful initiatives across South Asia - www.saath.fund Thank you for capturing and sharing our story! LovableAbdel Mahmoud, MD liked thisZain was halfway through a funding round in San Francisco, successfully tapping VCs to support his fintech startup. Then he called them and returned the money. He'd spent a decade pointed at law school, then pivoted through acting and a stint at Monzo before landing on a startup fighting financial scams. It worked, it grew fast. It just wasn't the thing he wanted to spend the next 20 years on. What he actually cared about: the gap he'd felt his whole life as a London-born Brit with South Asian roots, always searching for a space that held both identities at once. His best friend Habeeb had grown up in Halifax watching his community pool money to support each other. Together, they built Saath Fund: South Asian diaspora members vote on which grassroots projects get funded, and see exactly where every dollar goes. A year later: 150 members from a dozen countries, $10,000 deployed, and three fully funded projects: a girls' football club in Nepal, a craftswomen's academy in Bangladesh turning waste into income, and a digital literacy center in India about to launch. Read the full story: https://lnkd.in/e37urPAQ
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Abdel Mahmoud, MD reacted on thisAbdel Mahmoud, MD reacted on thisThe news is finally out - I’ll be doing my FIRST INTERNATIONAL MARATHON sponsored by adidas and Sportsdirect.com in Berlin this weekend 🇩🇪🏃🏾♂️➡️ The last few weeks haven’t been completely ideal as I’ve been dealing with injuries, but we thank God always. We might have had to adjust the goals slightly for race day, but we’re out there to soak it all up and have some good fun on the course 🙏🏾 A massive shout out to my Nov family and my brother Leon Parkes for keeping me accountable and making the dream possible ❤️ Let’s see what the streets of Berlin have to offer us! 🚀 The marathon continues 🏁 #TheKidFromPeckham #BerlinMarathon #WorldMarathonMajors
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Abdel Mahmoud, MD liked thisAbdel Mahmoud, MD liked thisAfter 4 years leading UnitedHealthcare's commercial business, I’m proud to announce that I’m starting a new role as Chief Commercial Officer for UnitedHealth Group. In this new role, I’ll be working closely with the UHG senior leadership team to bring greater coordination to product development and innovation across our company in vital areas, including AI and emerging technologies. I am also eager to engage with our innovation, technology and investment strategic partners. I'm looking forward to working across the company with colleagues at Optum and UnitedHealthcare to help drive our next chapter of growth and innovation, focused on helping make healthcare work better for everyone.
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Abdel Mahmoud, MD liked thisThrilled to welcome Omar, Amine, and the Atta team to Replit! We’ve been thinking a lot about what it means to build the self-driving company. A big part of that is putting the ability to understand a business in everyone's hands. Atta has built a beautiful approach to business analysis and data visualization, and they share our belief that useful intelligence should be accessible to everyone. The first fruits of the acquisition are already live: beautiful, interactive charts directly in Replit chat. Welcome to Replit, Atta! ��Abdel Mahmoud, MD liked thisI'm thrilled to announce that Replit has acquired Atta, bringing our world-class AI analytics to everyone. Two years ago, I cold emailed Amjad Masad asking him to invest in Atta. He and Michele Catasta saw an early demo of our charts and data apps on an infinite canvas and wrote a check the same day. Amine Ben Khalifa and I founded Atta to democratize business analysis. We empowered the people closest to the business problems to understand their data, communicate their insights, and make better decisions. No SQL. No cleaning up AI slop. No picking the right analytical method, the right visualization, or even which model to use at what effort. You simply connected your data and we took it from there. Earlier this year, two public companies ran their Q1 QBRs on Atta. At one of them, the top 50 execs replaced their SaaS tools with decks and docs built in Atta, connected directly to their data warehouse. We're excited to continue our mission at Replit, where it will reach business leaders everywhere. Joining Replit means the world to me. I grew up in a low-income, immigrant community outside Chicago where nobody knew anything about computers, so I taught myself. I wrote my first line of code on Codecademy in 2012. My mom still remembers me running over to show her a Python function that passed all its tests. When Replit came out as a cloud-based terminal, it was the perfect place to practice coding challenges with my younger siblings, both software engineers now. (I later realized Amjad also built Codecademy before founding Replit!) Learning to code pulled my family out of generational poverty even though most people had already written us off. Thank you to our families for patiently enduring the joys of startup life. Thank you to our team and advisors who helped build Atta along the way. Thank you to our customers who trusted Atta with their highest-stakes decisions. Thank you to Menlo Ventures (Joff Redfern, Shawn Carolan), who supported us from inception to design partners to our first annual contracts. And thank you to Amjad and Michele for the opportunity to continue pursuing our dreams. After we pitched Atta, Amjad suggested we co-work from the Replit office. We're here now, and we're loving it. Try the new analytics experience in Replit today: https://lnkd.in/efrrpJtf
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Abdel Mahmoud, MD liked thisAbdel Mahmoud, MD liked thisI started Snoonu with a dream that many people thought was too big: to build unicorn company from Qatar 🦄 Today, I want other founders to start building their dreams here, too. 🇶🇦 Through GrowthX Capital for Investment , I’m proud to announce two new pre-seed investments: $500,000 in Hired Valley , founded by Yerkezhan Zholdassova , a Stanford graduate from Kazkhastan 🇰🇿 who chose Qatar as the home for her company. Incubated by NVIDIA, Hired Valley uses AI to help job seekers tell their story and companies discover the right talent. $250,000 in Talebhub , founded by young Qatari entrepreneur Misfer Mohammed Al Marri 🇶🇦. He is creating a platform where students can turn their skills into income and build opportunities for one another. I remember how much it meant when someone believed in my vision before it was a reality. That is the support I want to give founders in Qatar. Through the Snoonu Startup Factory, we’ll work alongside these teams on building talent, planning funding rounds, developing deep technology, and turning ambition into lasting companies. Thank you to Qatar Science & Technology Park (QSTP) for its outstanding programs and for helping founders take their first steps. We have more to build together. To every aspiring founder in Qatar: start building. You don’t need to have every answer today. Take the first step, find people who believe in what you’re creating, and keep going. Your dream could become the company that inspires the next generation. My dream now is to help make Qatar a home for many billion-dollar companies, not just one. 🚀
Experience & Education
Licenses & Certifications
Honors & Awards
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UCL Alumni Award for Outstanding Extra-Curricular Activities
UCL
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Helena Kenedy Foundation Award
Helena Kenedy Foundation
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UCL London Opportunity Scholarship
UCL
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AMOS Bursary Award
AMOS Bursary
Languages
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English
Native or bilingual proficiency
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Arabic
Native or bilingual proficiency
Organizations
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Army
2nd Lieutenant
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